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Troubleshooting - Whirlpool 3LWTW4740YQ Use And Care Manual

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If you experience
Vibration or Off-Balance
Check the following for
proper installation or
Washer" section.
Clicking or metallic
Gurgling or humming
Water Leaks
Check the following for
proper installation:
Washer not performing as expected
or ll, washer stops
working or wash light
remains on (indicating
that the washer was
unable to ll
Possible Causes
oor and locked.
Washer may not be level.
Load could be unbalanced.
Objects caught in washer drain
Washer may be draining water.
Washer not level.
Drain hose connection.
Check household plumbing for leaks
or clogged sink or drain.
Washer not loaded as
Check for proper water supply.
washer must be level to operate properly. Jam nuts must be
tight against the bottom of the cabinet.
Check oor for exing or sagging. If ooring is uneven, a 19 mm
See "Level the Washer" in Installation Instructions.
Load dry items in loose heaps evenly around basket wall.
Adding wet items to washer or adding more water to basket
could unbalance washer.
Wash smaller loads to reduce imbalance.
Do not tightly pack. Avoid washing single items.
Use Normal Regular cycle and Super or Large Load Size for
oversized, non-absorbent items such as comforters or
poly- lled jackets.
Empty pockets before washing. Loose items such as coins
could fall between basket and tub or may block pump.
It may be necessary to call for service to remove items.
It is normal to hear metal items on clothing such as metal snaps,
buckles, or zippers touch against the basket.
It is normal to hear the pump making a continuous humming
sound with periodic gurgling or surging as nal amounts of
water are removed during the Drain & Spin cycles.
started the washer. This is normal. Sensing spins will take
several minutes before water is added to the washer.
Water may splash off basket if washer is not level. Check that
load is not unbalanced or tightly packed.
Tighten ll-hose connection.
Make sure all four ll hose at washers are properly seated.
Pull drain hose from washer cabinet and properly secure it to
drainpipe or laundry tub.
Do not place tape over drain opening.
Water can back up out of a clogged sink or drainpipe. Check
all household plumbing for leaks (laundry tubs, drain pipe,
water pipes, and faucets.)
Improper loading can cause basket to be out of alignment
for loading instructions.
Both hoses must be attached and have water owing to
inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water ow.



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