Product Service; Product Information - Panasonic TU-HDS20 Operating Instructions Manual

Symptom
The ACTION button is not responding
No key operation (by the unit and/or
the remote control) is effective.
No key operation is effective. OSD
reads: " Searching for Satellite Signal.
VCR/S-Video VCR is not responding
AC-3 decoder is not responding
Timer does not work

Product Service

Do not attempt to remove the cover or repair
the unit yourself. Refer servicing to qualified
personnel only.

Product Information

For product service, product information or
assistance with product operation, consult
your dealer or call 1-888-726-2377 ( Monday-
)
Friday/ 8AM-10PM
10PM ) EST . Please have your HDTV Digital
Receiver Identification Number (ID#) available
when you call. The ID# is displayed on your
TV screen when the HDTV Digital Receiver is
tuned to any unavailable channel.
For service assistance, please call:
1-888-726-2377
• Make sure to press ACTION in the middle of the button.
• Make sure the remote control is in STB or TV mode.
Set the POWER button to OFF and then back to ON. Alternatively, turn
off the power, disconnect the power plug and then reconnect it. (The
HDTV Digital Receiver may not be operating properly due to lightning,
static electricity or some other external factor).
ODU (Satellite Dish) is momentarily disconnected from the digital
receiver. Alternatively, turn off the power, disconnect the power plug and
then reconnect it. (The HDTV Digital Receiver or the satellite dish
antenna may not be operating properly due to lightning, static electricity
or some other external factor).
• Check that the AC power plug is securely plugged into the power outlet.
• Check that equipment is connected properly.
• Make sure remote control is in VCR mode.
• Check that the AC power plug is securely plugged into the power outlet.
• Check that equipment is connected properly.
• Make sure the clock is set.
• Check to see whether the timers have overlapping times programmed.
• Check if the timer did not reset to default settings (antenna/cable mode
was changed).
( Sat
& Sun/ 10AM-
Remedy
If you ship the product
Carefully pack and
adequately insured and preferably in the
original carton. Attach a postage-affixed
letter, detailing the complaint, to the outside
of the carton. DO NOT send the product to
the Executive or Regional Sales offices. They
are NOT equipped to make repairs.
T
ROUBLESHOOTING
send it prepaid,
97