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HUAWEI G700-U20 Smartphone FAQs
1.9.2 I cannot send or receive multimedia messages, why? How
can I solve this problem?
1.9.3 Is there any restriction on the size, format, or resolution of
the file to be attached to a multimedia message?
If an audio or video file exceeds the maximum size allowed by your service provider, it
cannot be attached to a message. If a picture is too large, it may be automatically compressed
before being attached to the message. As a result, the resolution of the picture received by the
recipient decreases.
1.9.4 Where are my multimedia messages' attachments saved?
By default, after you receive a multimedia message, the attachment is automatically saved to
the /data directory, which is invisible to users.
You can save the attachment to the Download folder in the phone storage or microSD card.
1.10 Music
1.10.1 How are my songs sorted?
Artists: Sorts songs by artist.
Albums: Sorts songs by album.
All songs: Sorts all songs by name.
Playlists: Contains the playlists you have created.
Issue 01 (2013-07-17)
Reason: The network condition or signal reception is poor.
Solution: Try again later.
The message is denied by the network (MMS center).
Reason 1: The network is busy.
Solution: Try again later.
The message failed to be sent due to network reasons.
Reason 1: The recipient number is invalid.
Solution: Check that the recipient number is correct and try again.
Reason 2: The multimedia message exceeds the maximum size allowed by your service
provider.
Solution: Delete some content from the multimedia message to make sure that it is
smaller than the maximum size, and try again.
The balance is insufficient.
Reason: The balance is insufficient.
Solution: Top up your account and try again.
Your phone's available storage is insufficient.
Reason: The storage is insufficient.
Solution: Free up some space.
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