Troubleshooting - Russound XZone4 Installation Manual

Streaming system

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Product brief (2 pages)

Table Of Contents

Table of Contents

CONFIGURATION STREAMING SERVICE ACCOUNTS (OPTIONAL)

Note: Configuring accounts must be done for each of the four rooms. Different

accounts may be entered for each zone if desired.

Spotify® – Spotify account credentials are entered in the Spotify app on your

phone, tablet, or PC. No additional information needs to be entered on the

XZone4. Note that the name that you configured under "Device Name" will

be the same name that appears in the Spotify Connect menu as an available

selection, for example "Kitchen", "Bedroom", "Patio", etc. This same name is also

the name used when connecting to the zone via Apple AirPlay.

Pandora®– Pandora account credentials are entered by using the MyRussound

App or a connected Russound XTS in-wall touchscreen. Select the desired

zone as the active audio source and then choose "Pandora" from its menu. If

no account information has been entered, a login screen will be displayed.

SiriusXM® – SiriusXM account credentials are entered by using the

MyRussound App or a connected Russound XTS in-wall touchscreen. Select

the desired zone as the active audio source and then choose "SiriusXM" from

its menu. If no account information has been entered, a login screen will be

displayed.

vTuner® – No account information is needed to access vTuner internet radio.

If you wish to associate a zone's Streamer with a vTuner account so that you

can share vTuner favorites across multiple devices, you can select "Get Access

Code" from the zone's vTuner menu and enter that code at http://russound.

vtuner.com to associate that zone's Streamer with your vTuner account.

TuneIn® – No account information is needed to access Tunein internet radio.

If you wish to associate a zone's Streamer with a TuneIn account so that you

can share TuneIn favorites across multiple devices, you can select "Account

Association" from the zone's TuneIn menu and enter that code in your account

settings page at http://www.tunein.com to associate that zone's Streamer with

your TuneIn account.

Multiple Streaming Products

Note that account settings are individual settings for each zone of the XZone4

or other Russound XStream Series streaming product. If you have multiple

XStream Series devices, each must be configured with the appropriate

account logon information. This is done so that each device can have its own

independent user in a home so that users will not have to share accounts or

favorites with anyone else in the home.

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DHCP Reset

A DHCP Reset can be performed using the factory reset button on the rear

panel of the XZone4.

If your XZone4 cannot communicate on the network, you can reset its DHCP

connection by pressing and holding the Reset button on the rear of the

XZone4 for 3 seconds and then releasing it. This will restore the XZone4 to a

DHCP connection from a static IP connection.

Factory Reset

For a full factory reset, erasing all configuration settings, and re-locking the

XZone4:

Press and hold the Reset button on the rear of the XZone4 for 10 seconds.

The Red Status LED will light and the XZone4 will reboot on its own.

Note: Performing a factory reset will restore the unit to its factory default

settings and the unit will require valid Russound Certified Installer credentials

in order to be unlocked and configured again. The factory reset will also delete

all personal information including service account settings and passwords.

There are four LED's on the front panel of the XZone4 to assist with any troubleshooting.

This chart explains the operation of the LED's:

System Status

Booting

Ready

Factory Reset

Zone On

Firmware Update

Network Error

XZone4 Installation Manual