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Problem
and a number come on. There is an error in the hob. Disconnect the hob from
comes on.
comes on.
comes on.
7.2 If you cannot find a
solution...
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre. Give the
data from the rating plate. Give also three
digit letter code for the glass ceramic (it is
in the corner of the glass surface) and an
Possible cause
The cookware is incorrect.
The diameter of the bottom
of the cookware is too small
for the zone.
The electrical connection is
incorrect. The supply volt-
age is out of range.
There is an error in the hob
because a cookware boils
dry. Automatic Switch Off
and the overheating protec-
tion for the zones operate.
The cooling fan is blocked.
error message that comes on. Make sure,
you operated the hob correctly. If not the
servicing by a service technician or dealer
will not be free of charge, also during the
warranty period. The instructions about
the Service Centre and conditions of
guarantee are in the guarantee booklet.
Remedy
Use the correct cookware.
Refer to "Hints and tips"
chapter.
Use cookware with correct
dimensions.
Refer to "Technical informa-
tion" chapter.
the electrical supply for
some time. Disconnect the
fuse from the electrical sys-
tem of the house. Connect
it again. If
comes on
again, speak to an Author-
ised Service Centre.
Speak to a qualified electri-
cian to check the installa-
tion.
Deactivate the hob. Re-
move the hot cookware. Af-
ter approximately 30 sec-
onds, activate the zone
again. If the cookware was
the problem, the error mes-
sage goes out. Residual
heat indicator can stay on.
Let the cookware become
sufficiently cool. Check if
your cookware is compati-
ble with the hob.
Refer to "Hints and tips"
chapter.
Check if objects block the
cooling fan. If
comes
on again, speak to an Au-
thorised Service Centre.
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