Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) CUSTOMER FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 SUPPORT Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 INFORMATION Web site: www.blackbox.com • E-mail: info@blackbox.com...
Further information Host computer or KVM switch ..........7 Getting assistance..............15 Keyboards, video monitors and mice ........7 Black Box subsidiary contact details .........15 Power supply (use is optional) ..........8 Radio Frequency Energy ............16 Do I need to use the power supply? .........8 Safety information ..............17...
U s e r U s e r The Black Box ServShare II provides a flexible method for allowing two or more users to share resources. Depending how it is connected, the ServShare II can be used to drive up to four...
Typical ServShare II applications ® The flexibility and adaptability of the ServShare II becomes clear when you see some of its typical uses. Video splitter A quick and easy way to distribute 4 PWR Resource sharer/contender 2 3 4 5 6 7 8 OPTIONS high quality Indoor use only...
ServShare II features - front and rear ® ServShare II is available in two port and four port versions. Both versions offer compact casings, straightforward connections and reliable operation. Front view - 2 port version (KV221A) Rear view - 2 port version (KV221A) 2 3 4 5 6 7 8 1.5A OPTIONS...
PS/2 to AT-style keyboard converter (part number: FA212) Rack mount unit Rack mount options are available to fit up to sixteen KV221A or up to eight KV421A units in a 19 inch rack - please contact Black Box technical support for details.
Installation and Operation ® Mounting Connections ServShare II offers two main mounting methods: Installation of the ServShare II involves a number of basic connections to some or all of the following items: • Supplied four self-adhesive rubber feet • Host computer or KVM switch •...
Host computer or KVM switch Keyboards, video monitors and mice ® The ServShare II can either connect directly to a single host computer or to range The rear panel provides sets of ports (either two or four, depending on the of hosts via one or more KVM switches.
Power supply (use is optional) ® Do I need to use the power supply? The ServShare II is supplied with a power supply and an appropriate country- Thanks to smart power control, the use of the supplied external power supply specific IEC power cord.
Operation ® User arbitration and keyboard indicators Video boost feature During operation, all of the connected video monitors continuously receive the The ServShare II offers a video boost feature which provides amplification to output from the host system (or KVM switch). Control of the host system is compensate for losses introduced by long video cables.
Special configuration ® For many installations, no further configuration will be required once the host system and user consoles are connected. This chapter covers the various special configuration options that may be required in certain cases. Configuration switches Reset ServShare II (switch 3) The ServShare II front panel features a set of eight Use this option if ServShare II operation ceases or becomes erratic/unpredictable.
Using configuration options ® Hotkey combinations Configuration mode allows you to alter key aspects of ServShare II operation. Within configuration mode you can use any connected keyboard to enter Hotkeys signal to the ServShare II that you wish to talk to it (using the keyboard) specific key combinations to bring about the required change in operation.
Hot plugging and mouse restoration ® It is strongly recommended that you switch off the host system or KVM switch To restore mouse operation when hot plugging: before attempting to connect your ServShare II. However, if this is not possible 1 Carefully connect your ServShare II to the host system (or KVM switch) and then you need to ‘hot plug’...
ServShare II features and functionality. To download the files To perform a software upgrade, you need to carry out the following stages: 1 Contact Black Box technical support (see front cover) for details about how • Stage A Download the upgrade file.
Stage B - Create a startup diskette and copy files to it Stage C - Place the ServShare II in upgrade mode and reboot ® For this stage you will need a floppy diskette that is either blank or has 1 On the ServShare II front panel, click switch 7 down into its ON position to 31⁄2 existing contents that are no longer required.
Radio Frequency Energy ® All interface cables used with this equipment must be shielded in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances. European EMC directive 89/336/EEC Federal Communications Commission and Canadian Department of Communications radio frequency interference This equipment has been tested and found to comply with the limits for a class...
Safety information Certification notice for equipment used in ® • For use in dry, oil free indoor environments only. Canada • Warning - live parts contained within power adapter. The Canadian Department of Communications label identifies certified • No user serviceable parts within power adapter - do not dismantle. equipment.
Normas Oficiales Mexicanas (NOM) electrical ® safety statement Instrucciones de seguridad 1 Todas las instrucciones de seguridad y operación deberán ser leídas antes de 15 En caso de existir, una antena externa deberá ser localizada lejos de las que el aparato eléctrico sea operado. lineas de energia.
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