Order toll-free in the U.S. 24 hours, 7 A.M. Monday to midnight Friday: 877-877-BBOX CUSTOMER FREE technical support, 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 SUPPORT Mail order: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 INFORMATION Web site: www.blackbox.com • E-mail: info@blackbox.com...
FCC STATEMENT FEDERAL COMMUNICATIONS COMMISSION INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENT This equipment generates, uses, and can radiate radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart J of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference...
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REMOTE PORT USB 2.0 4-PORT Normas Oficiales Mexicanas (NOM) Electrical Safety Statement INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
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NOM STATEMENT 11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como se indique en el aparato. 12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada.
Installing the Local Unit............... 11 Installing the Remote Unit ............11 Connecting the Local Unit to the Remote Unit ......12 Checking the Installation.............. 12 Connecting a USB Device ............13 Troubleshooting ................... 14 Problems, Causes and Solutions........... 14 Calling Black Box ................ 16...
REMOTE PORT USB 2.0 4-PORT 1. Specifications Range 50 meters over Category 5 UTP cable USB device support High-speed devices (480 Mb/s) Full speed devices (12 Mb/s) Low speed devices (1.5 Mb/s) USB hub support Any single chain can include four USB hubs and one Remote Port USB, in any order.
CHAPTER 2: Introduction 2. Introduction This manual is intended to assist IT professionals install the Remote Port USB 2.0 4-Port. The instructions in this guide assume a general knowledge of computer installation procedures, familiarity with cabling requirements, and some understanding of USB devices. NOTE Notes give additional information that could make installation easier.
REMOTE PORT USB 2.0 4-PORT About the Remote Port USB The Remote Port USB breaks the five-meter distance barrier for the connection of USB devices and allows users to enjoy the benefits of USB technology beyond the desktop. With the Remote Port USB, USB devices can be located up to 50 meters from the host computer.
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CHAPTER 2: Introduction 2.2.2 The Remote Unit The Remote Unit connects to a USB device using a conventional USB cable. The Remote Unit allows you to connect up to four USB devices directly. Additional devices may be connected by attaching a conventional USB hub to the Remote Unit.
USB Type B port connector port connector 2.2.5 Compatibility The Remote Port USB complies with USB 2.0 specifications governing the design of USB devices. However, Black Box does not guarantee that all USB devices are compatible with the Remote Port USB.
CHAPTER 3: Installation 3. Installation Before You Begin Before you can install the Remote Port USB, you need to prepare your site. 1. Determine where the host computer is to be located and set up the computer. 2. Determine where you want to locate the USB device(s). 3.
REMOTE PORT USB 2.0 4-PORT Connecting the Local Unit to the Remote Unit NOTE To ensure proper operation, we recommend that only Category 5, or better, Unshielded Twisted Pair (UTP) cabling be used to connect the Local Unit to the Remote Unit. The UTP cabling must have a straight-through conductor configuration with no crossovers, and must be terminated with 8-conductor RJ45 connectors at both ends.
CHAPTER 3: Installation 4. On the host PC, open the Device Manager applet. Expand the entry for Universal Serial Bus controllers by clicking the + sign. If the Remote Port USB has been installed correctly you should find it listed as a Generic USB Hub. Connecting a USB Device 1.
REMOTE PORT USB 2.0 4-PORT 4. Troubleshooting Problems, Causes and Solutions The following table provides troubleshooting help. The topics are arranged in the order in which they should be executed in most situations. If you are unable to resolve the problem after following these instructions, please contact technical support for further assistance.
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CHAPTER 4: Troubleshooting Symptoms/Cause Remedy A device is connected to 1. Disconnect the Remote Port USB from Remote Unit and the the computer. corresponding Device LED is 2. Connect the USB device directly to the USB port on the computer. Cause: 3.
Package it carefully. We recommend that you use the original container. • If you are shipping the Remote Port USB for repair, make sure you include everything that came in the original package. Before you ship, contact Black Box to get a Return Authorization (RA) number.