Alarms Troubleshooting - ResMed Astral User Manual

Servicing
The External Battery should be serviced by an authorised
ResMed Service Centre every two years. The External Battery
is intended to provide safe and reliable operation provided that it
is operated and maintained in accordance with the instructions
provided by ResMed. As with all electrical devices, if any
irregularity becomes apparent, you should exercise caution and
have the device inspected by an authorised ResMed Service
Centre.
Troubleshooting
If there is a problem, try the following suggestions. If the
problem cannot be solved, contact your equipment supplier or
ResMed. Do not attempt to open the battery.
Problem/Possible cause
LED indicators are not illuminated
Power connections are
disrupted.
External Battery is
discharged.
External Battery is off.
External Battery failure.
External Battery amber LED is flashing.
The External Battery charge
level is less than 5%.
External Battery green level LED is flashing
The battery charge level is
below 10%.
Charging terminates
Charging complete
The ambient temperature is
warmer than 30
Battery turns off and stops powering device
The ambient temperature is
warmer than 40
Battery charge level indicator is inaccurate
Ambient temperature is at
extreme condition (eg, –5
+40 C).
o

Alarms Troubleshooting

Alarms and messages relating to the External Battery may occur
from time to time. All message information will be displayed on
the Astral User interface, and will be accompanied by an audible
signal.
Refer to the Astral User Guide for further information
C.
o
C.
o
C,
o
Solution
Check all cables and connect them as
described in Setting up.
Connect the device to the mains
power supply and recharge the
External Battery.
Press level check/On button for at least
two seconds.
Consult your ResMed representative.
Recharge the External Battery as soon
as possible.
Recharge the External Battery as soon
as possible.
External Battery is ready to use.
Charge the External Battery where the
ambient temperature is cooler than
30 C.
o
Move the External Battery to a location
where the ambient temperature is
cooler than 40 C.
o
Move External Battery to a location
where ambient temperature is
between –5 C and +40
o
via AC mains.
C and charge
o
English 7