What To Do If It Goes Wrong; Getting In Touch - Vax h85-ga-b10 Get Started

What to do if it goes wrong

Problem Solution
• Battery may not be fully charged. If using the handheld for
the first time the initial charge should be 24 hours.
Why does my handheld
The charging light will illuminate continuously when charger
have no power? is connected.
• The nozzle or crevice tool may be blocked, check and clear
any blockage. The filter may be clogged, clean the filter.
Go to 'Taking care of your machine' page*. The battery is
Why won't the
getting weak, let the battery run until it stops and recharge.
handheld pick up?
The dirt container may be full, empty the dirt container.
Go to 'Using your machine'.
• The charger may not be inserted correctly. Check the fuse
in the plug, if this needs replacing always replace with a
13amp fuse.
Why won't the battery
recharge?
Registration required. Terms and conditions apply.
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* Calls are charged at the UK local rate. Please make a note of the serial number and model number of the product before calling.

Getting in touch