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Quantum 6-67057-02 Rev A User Manual

Removable hard disk storage system
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Removable Hard Disk Storage System
User Guide
PN 6-67057-02 Rev A

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Summary of Contents for Quantum 6-67057-02 Rev A

  • Page 1 Removable Hard Disk Storage System User Guide PN 6-67057-02 Rev A...

  • Page 2: Table Of Contents

    2.2 Installing the RDX USB Removable Docking Station ..............9 2.3 Installing Utility Software for Windows ..................10 3. Using the Quantum RDX Removable Hard Disk Storage System 3.1 Operating the RDX Docking station ..................11 3.2 Handling the RDX Cartridges ....................11 3.3 Loading and Unloading Cartridges ...................

  • Page 3: Introduction

    1. Introduction: Quantum RDX Hard Disk Storage System 1.1 Overview ® Quantum RDX storage is a removable, ruggedized, hard disk drive system. It features backup application compatibility, a high speed transfer rate for fast backups, portable cartridges, and a high level of data reliability. The storage system is available with an internal SATA or USB device (see Figure 1) or external USB device (see Figure 2).

  • Page 4: Capacity And Transfer Rate

    1.2 Capacity and Transfer Rates The capacity and transfer rate of the Quantum RDX storage system are outlined in the table below (see Table 1). The capacity and transfer rate will vary depending on the RDX cartridge type used. Table 1: Capacity and Transfer Rates...

  • Page 5: Supported Operating Systems

    1.4 Supported Operating Systems The RDX storage system is supported on the following operating systems: • ® ® Microsoft Windows Windows Server 2003 R2—Standard, Professional, Small Business Windows Server 2008 R2—Standard, Professional, Small Business Windows Vista SPI—32- and 64-bit Business Windows XP—Home and Professional Windows 7 •...

  • Page 6: Front Panel Features

    Linux Software There is no special software necessary when running the Linux operating system. See Appendix A: Using the Linux Operating System for more information on using the RDX system with Linux. 1.6 Front Panel Features The front of the RDX docking station has the following features and indicators: •...
  • Page 7 Table 3: Cartridge Indicator The cartridge indicator displays the current status of the cartridge. Table 3 describes the operation of this indicator. Indicator Meaning Description Status Not Ready Cartridge is not inserted properly or the docking station has no power. Steady Ready Cartridge is ready.

  • Page 8: Quick Start Installation

    2. Quick Start Installation: Quantum RDX Removable Hard Disk Storage System 2.1 Installing the RDX Internal (SATA or USB) Docking Station (Customer Kit) This section describes how to install the RDX Internal drive. Before You Begin The RDX docking station ships ready to install in a standard 5.25-inch half-height drive bay.

  • Page 9: Installing The Rdx Usb Removable Docking Station

    NOTE: If you install a new operating system on your computer with an RDX docking station attached, make sure the cartridge is removed. This prevents the operating system from confusing the removable drive with the system drive. Figure 4: RDX Internal Connectors Internal SATA Docking Station Internal USB Docking Station (1) Mounting Screws...

  • Page 10: Installing Utility Software For Windows

    NOTE: RDX Utility software is required to use the RDX docking station with Microsoft Windows operating systems. The Quantum RDX User Guide and Utilities CD provides the following essential Windows software for use with the RDX docking station: • A removable disk utility that provides basic diagnostic test capabilities and firmware upgrades •...

  • Page 11: Using The Quantum Rdx Removable Hard Disk Storage System

    3. Using the Quantum RDX Removable Hard Disk Storage System 3.1 Operating the RDX System This section describes typical activities involved in operating and maintaining the RDX system. For instructions on using your backup software, see the manual that came with your software.
  • Page 12 To Unload a Cartridge To unload a cartridge using the mouse right-click method (Windows only): While running Windows Explorer, locate the drive letter for the device. Right-click on the device and select Eject. When the cartridge has been ejected by the docking station, grasp the exposed sides of the cartridge and pull the cartridge straight out (see Figure 7).
  • Page 13 To Emergency Eject a Cartridge CAUTION: Do not emergency eject an RDX cartridge while the cartridge activity indicator is flashing. If the cartridge does not eject using either the Eject button or the right-click eject methods, use the following emergency eject hole method to recover the cartridge: If you are using the RDX Internal docking station, turn off your computer.

  • Page 14: Using The Quantum Rdx Removable Disk Utility

    4. Using the Quantum RDX Removable Disk Utility 4.1 Overview The RDX Utility is a Windows application that allows you to diagnose problems with your RDX docking station. With the utility, you can: • Identify the RDX docking station attached to your computer •...

  • Page 15: Troubleshooting

    5. Troubleshooting: Quantum RDX Removable Hard Disk Storage System 5.1 Power Indicator is OFF RDX Internal Docking Station If the power indicator is off, the RDX Internal docking station does not have power. If this happens, follow these steps to verify the cable connections in the rear of the docking station: Turn off the computer.

  • Page 16: Power Indicator Is Blinking Amber, And The Cartridge Does Not Eject

    5.3 Power Indicator is Blinking AMBER and Cartridge Does Not Eject If the power indicator is blinking amber after you press the Eject button, the Host computer is accessing the media. The RDX docking station will eject the cartridge after the Host access completes.

  • Page 17: Docking Station Does Not Appear In The Device Manager (Windows)

    5.6 Docking Station Does Not Appear in the Device Manager (Windows) If the docking station does not appear in the Windows Device Manager and the power indicator is green, follow these steps to rescan the hardware: Bring up the Device Manager: a.

  • Page 18: Firmware Download Fails With Windows Server 2003

    5.9 Firmware Download Fails with Windows Server 2003 If the firmware download fails with the invalid parameter and you are using Windows Server error 2003, check to ensure that you have at least Service Pack 1 installed. 5.10 System Will Not Complete Boot Process with RDX External Docking Station Some BIOS versions do not handle large USB removable media correctly.

  • Page 19: Specifications

    6. Specifications: Quantum RDX Removable Hard Disk Storage System 6.1 General Manufacturer Quantum Corp Model Names RDX-SATA, RDX-USB-INT, RDX-USB, RDX-USB3-INT, and RDX-USB3 Internal SATA, Internal USB 2.0, External USB 2.0, Internal USB 3.0, and Interface Type External USB 3.0 6.2 Performance...

  • Page 20: Reliability

    6.3 Reliability Unrecoverable error 1 error per 10^14 bits read rate MTBF 550,000 hours 6.4 Physical RDX External Docking RDX Internal Docking Station RDX Media Station Form Removable 5.25 inch half-height internal External Factor Cartridge 23.68 mm (0.93 Height 41.4 mm (1.63 inch) 51.8 mm (2.04 inch) inch) Width...

  • Page 21: Environmental

    6.6 Environmental RDX Docking Station Operational Non-Operational Temperature 10° to 40°C -40° to 65°C Thermal Gradient 10°C/hour 20°C/hour Relative Humidity 20% to 80%, non-condensing 10% to 90%, non-condensing Maximum Wet Bulb 29°C, non-condensing 38°C, non-condensing Temperature Altitude -50 ft to 10,000 ft -50 ft to 35,000 ft sine vib 0.25G peak, 3-200 Hz random vib 1.54G RMS...

  • Page 22: Regulatory

    7. Regulatory: Quantum RDX Removable Hard Disk Storage System 7.1 Environmental • WEEE: product is registered and labeled as not appropriate for common disposal. • RoHS: all materials and processes used in the system meet the limits for compliance. 7.2 Emissions •...
  • Page 23 The number provided as the EPUP is provided solely to comply with applicable laws of the People’s Republic of China. It does not create any warranties or liabilities on behalf of Quantum to customers. The EPUP assumes that the product will be used under normal conditions in accordance with the Quantum operating manual.

  • Page 24: Appendix A: Using The Linux Operating System

    Appendix A: Using the Linux Operating System Quantum RDX Removable Hard Disk Storage System A.1 Overview This document describes the use of RDX removable disk docking stations on Linux operating systems. There are two models of the RDX docking station: an internal SATA version and an external USB version.

  • Page 25: Using The Rdx Docking Station With Linux

    A.3 Using the RDX System with Linux RDX Cartridge File System Considerations The RDX cartridge is formatted as NTFS at point of sale. NTFS format does not allow writes in a Linux operating system. Your cartridge must be reformatted to a different file system supported by Linux, such as FAT32, ext2, or ext3, etc.

  • Page 26: Troubleshooting

    Quantum and the Quantum logo are trademarks of Quantum Corp. All other brand, product names, trademarks, or registered trademarks are the property of their respective owners.

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