Troubleshooting - Vivitar DVR 936 User Manual

 If it is required to clean the camera surface, first blow away the sand dust accumulated on the
surface, and then wipe the camera gently with a rag or tissue appropriate for optical
equipment. Please use a cleaning agent specifically for a video camera when wiping if
necessary. Do not use organic solvent to clean the video camera.
 The digital camcorder is a delicate device:
1. Please handle your camcorder with care to avoid damaging it.
2. Do not expose your camcorder to heat sources.
3. Do not use you camcorder in wet or moist conditions without the waterproof casing.
4. Use proper protective cover to avoid lens and display from being scratched.

TROUBLESHOOTING

Q: I have taken photos and selected the "Get Images" button. I get a message that the
images were successfully transferred but the photos do not appear on my computer.
What do I do?
First ensure that you have in fact taken photos. Press the Shutter button to take some sample
photos or videos and then try downloading them again.
If the photos are saved to the SD memory card then all the photos should appear.
Q: How do I make sure I don't lose important pictures?
This camcorder requires a Micro SD card for normal use. If the camera powers off nothing will
happen to the images stored on the memory card. We recommend always downloading your
photos and videos to your computer as soon as possible to prevent unintentional data loss.
Q: I deleted images using the Vivitar Experience Image Manager. The images were also
deleted from my computer. How do I recover images that I accidently deleted?
All images deleted using the Vivitar Experience Image Manager are sent to your computer's
Recycle or Trash Bin and can be retrieved from there.
54