Troubleshooting; No Liquid Comes Out - No Water; No Liquid Comes Out - Capsule / Injector Blocked - Dolce Gusto ECLIPSE User Manual

9. TROUBLESHOOTING

9.1 NO LIQUID COMES OUT – NO WATER?
No liquid comes out: Beverage preparation stops part way
duringdelivery or does not start at all. Bar display flashes
and ON / OFF iconblinks red and green rapidly.
9.2 NO LIQUID COMES OUT – CAPSULE / INJECTOR BLOCKED?
No liquid comes out: The capsule may be blocked and under
pressure.
3
Do not drink the coffee! If capsule holder can be pulled out:
Throw away the capsule. Ifcapsule holder cannotbe pulled
out, wait for 20 minutes, try again. If capsule holder is still
blocked, unplug machine. Call the
NESCAFÉ® Dolce Gusto® hotline. For hotline numbers see
lastpage.
1
Check ifthe water tank contains enough fresh drinking
water. If not, refill withfresh drinking water and touch hot/-
coldwater iconagain to continue preparation. If the water
tank is full proceed as follows.
1
Always keep the machine upright! To stop preparation, touch
hot/coldwater icon again. Do not unplug the machine!
Machine releases pressure.
4
Rinse the machine: Follow instructions in 5. "FIRST USE" on
page 9. Clean with washing-up liquid and fresh drinking
water both sides of capsule holder. Rinse driptray with fresh
drinkingwater and clean it with a clean food-safe brush.
16
2
Coffee mix is pressed out oftop ofcapsule holder. Wait until
pressingprocess is finished. This is the case if you hear no
noise coming from the machine.
5
Unplugpower plug! Remove water tank. Take out the
injectortool. Pull cleaningneedle out ofinjector tool. Keep
needleout ofreach ofchildren!