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Q
I have connected a monitor (or projector) to
the computer, but the colors on the monitor are
abnormally displayed.
A Check if the monitor and computer are properly
connected with the signal cable and reconnect the
cable if necessary.
Q
I am trying to view the screen through a TV by
connecting it through the HDMI port, but the edge
of the screen is not displayed.
A It is recommended using a notebook computer
screen or monitor for documents and Internet pages.
Although connecting via the HDMI port is
recommended when watching video, it may be
inappropriate for displaying documents and Internet
pages because most TVs that support HDMI fail to
display the edge of the screen or the characters on
the screen properly.
Q
I cannot configure the Image Sharpness in the
NVIDIA Control Panel of [NVIDIA Graphics].
A The NVIDIA Control Panel >Adjust desktop Color
Settings > Image Sharpening item is set to None
and will not be configurable. This is normal.
This function is only available for old graphic
chipsets.
Modem Related
Q
I cannot hear the modem
A1 Check if the phone line is properly connected to the
modem.
A2 Check if the modem driver is properly installed.
Click Start > Control Panel > System and
Maintenance > Device Manager > Modem
and then check if the model is not marked with
a yellow exclamation mark. If it is marked with
an exclamation mark, it means that the modem
driver is not properly installed. In this case,
remove the installed driver and install the driver
again.
If the modem is not marked with a yellow
exclamation mark, double-click the installed
modem and select Diagnosis tab > Query
modem to diagnose the modem. If there is no
reaction to the command, it means the modem
is out or order.
In this case, restart the system or reinstall the
modem driver and then diagnose the modem
again.
(Close all applications using the modem before
diagnosing the modem.)
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