Troubleshooting - Panasonic RQT6118-Y Basic Operating Instructions Manual

Troubleshooting

Before requesting service, make the below checks and refer to the online Help.
If you are in doubt about some of the check points, or if the remedies indicated
in the chart do not solve the problem,
Contact the Panasonic Customer Call Center at 1-800-211-7262, or e-mail
consumerproducts@panasonic.com, or web site
(http://www.panasonic.com/sd).
Installation and startup
Problems
Cannot install
Cannot start.
I want to install
just the USB
Reader/Writer
driver.
Check points or causes
· Insert the CD-ROM.
· Ensure you have specified the correct CD-ROM drive.
· Ensure the program is installed on the hard disc. The
program cannot be run from the CD-ROM.
· Ensure the computer has at least 64 MB of RAM.
Install the driver from the included CD-ROM. In step
of the installation procedure, remove the checks from
RealJukebox [with Panasonic plug-in].
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RQT6118