HP ProLiant MicroServer Generation 8 Quickspecs page 11

QuickSpecs
Service and Support
Service and Support
Optimized Care
Standard Care
Related Services
HPE Technology Services for Industry Standard Servers
HPE Technology Services delivers confidence, reduces risk and helps customers
realize agility and stability. Connect to HPE to help prevent problems and solve
issues faster. Our support technology lets you to tap into the knowledge of millions of
devices and thousands of experts to stay informed and in control, anywhere, any
time.
Protect your business beyond warranty with HPE Care Pack Services
HPE Care Pack Services enable you to order the right service level, length of
coverage and response time as you purchase your new server, giving you full
entitlement for the term you select.
Supports maintaining servers at optimum performance availability
Foundation Care 24x7, three-year Care Pack Service
HPE Foundation Care 24x7 connects you to HPE 24 hours a day, seven days a
week for assistance on resolving issues. Hardware onsite response within four
hours if needed; collaborative software included in this Care Pack service provides
troubleshooting assistance on industry leading software running on your HPE
server. Simplify your support experience and make HPE your first call for hardware
or software questions.
http://h20195.www2.hp.com/V2/GetDocument.aspx?docname=4AA4-
8876ENW&cc=us&lc=en
Supports maintaining high level of server availability
Foundation Care NBD, three-year Care Pack Service
HPE Foundation Care Next Business Day connects you to HPE during business
hours for assistance on resolving issues – features next business day hardware
onsite response if needed and software call back within two hours. Collaborative
software support is included and provides troubleshooting assistance on industry
leading software running on your server. Simplify your support experience and make
HPE your first call for hardware or software questions.
http://h20195.www2.hp.com/V2/GetDocument.aspx?docname=4AA4-
8876ENW&cc=us&lc=en
HPE ProLiant Server Hardware Installation
Provides for the basic hardware installation of Hewlett Packard Enterprise branded
servers, storage devices and networking options to assist you in bringing your new
hardware into operation in a timely and professional manner.
http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-9356EN.pdf
DA - 14565 Worldwide QuickSpecs — Version 24 — 12.17.2015
HPE ProLiant MicroServer Generation 8 (Gen8)
Page 11