Troubleshooting Guide - LG VS84 Series Owner's Manual

Troubleshooting Guide

If there is an abnormality in the product, check the following items first
before requesting for a service center or calling the store.
A service cost will be charged if the appliance has a user related malfunction,
or no malfunction is found.
Following simple actions in the user manual may solve the problem.
CHECK
Weak or no suction
and vibration noise.
Cleaner is not
working at all?
Odor comes out of
the cleaner?
Hot air comes out,
and main body is
hot?
It only vibrates, and
there is no suction.
Adaptor cord is
defective
24
PLEASE PERFORM THE FOLLOWING ACTIONS
• Check if inlet or dust bin is blocked by any foreign
objects or debris that weaken the suction.
• Separate dust bin from the main body, and check if
the filters are dirty.
• Check that the switch is turned on.
• Check if battery level is low.
• Check if the operation procedure is correct
according to the instructions within this manual.
• Some odors are normal when the product is first
operated and will diminish within 3 months of normal
operation.
• Odors can also be caused by old dust in the dust
bin and filters that has not been cleaned for some
time. Empty, clean and wash the dust bin and filters
thoroughly before reusing the appliance.
• The air coming out of the outlet holes may be warm
because it is coming out after cooling the motor.
This is normal.
• Because of the suction motor overheat prevention
device, this may occur when 1) dust bin is full, 2)
filter or inlet is blocked, or 3) it is used for a long
time. Allow the unit to rest and cool for at least 40
minutes before attempting to operate again.
– Before using it again, clean the filter and dust bin.
– If the inlet is blocked, please remove the foreign
object.
• The defective plug should be replaced by a qualified
electrician.