Sharp LE650U Operation Manual page 149

Appendix
Troubleshooting (Continue)
Problem
No sound Is connection to other components correct?
Is the volume too low?
Page 3-2
Is "Variable" selected in "Output Select"?
Page 4-20
Have you pressed MUTE on the remote control unit?
Page 3-3
Check the audio output of the connected external equipment. Is the
volume too low or muted?
When external equipment is connected via an HDMI cable, you
may need to configure the audio to be output through the HDMI
cable.
When audio is not output from external equipment connected to the
PC IN or HDMI IN 2 terminal, check the "Audio Select" setting.
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Even when external equipment is connected using an HDMI-
certified cable, an audio cable connection may be required
depending on the type of equipment and the media being played
back. In this case, in addition to connecting an HDMI-certified
cable to the HDMI IN 2 terminal, connect a Ø 3.5 mm stereo
minijack cable to the AUDIO IN terminal and set "Audio Select" to
"HDMI+Analog".
Page 8-2
When connecting a PC via an HDMI-certified cable, check the
following:
- Is the audio output of the PC configured correctly? Check the
audio output settings and output audio format in Sound Properties
on the PC.
The audio formats compatible with this TV are PCM, Dolby Digital
and DTS. With other formats, audio cannot be output.
- Depending on the board, only video signals may be output. In this
case, in addition to connecting an HDMI-certified cable to the HDMI
IN 2 terminal, connect a Ø 3.5 mm stereo minijack cable to the
AUDIO IN terminal and set "Audio Select" to "HDMI+Analog".
Page 8-2
Possible Solution
ENG 11-8
Problem
No sound If you are using a DVI-HDMI conversion cable to connect external
equipment to the TV, check the following:
- Is an audio cable connected? The DVI-HDMI conversion cable is
for video only. Connect a Ø 3.5 mm stereo minijack cable to listen
to the audio.
- Is HDMI IN 2 being used? When the TV is connected to another
HDMI IN terminal, the audio and video are not output together even
if a Ø 3.5 mm stereo minijack cable is connected to the shared
AUDIO IN terminal for PC IN and HDMI IN 2.
- Check the "Audio Select" setting. Set "Audio Select" to
"HDMI+Analog".
Page 8-2
Bluetooth (smartphone) Check pairing.
playback cannot be If you register 6 or more smartphones, these smartphones will be
displayed on the TV. automatically deleted starting with the ones that are not being
used. Perform the pairing operation again.
Miracast image/audio Check pairing.
cannot be output to the
TV.
For the UD1U model.
Problem
The menu is displayed in During 4K60P signal input, the menu is displayed in gray.
gray For Tint in the Picture Settings, the red mark is displayed as "R"
and the green mark is displayed as "G".
The TV+Web split screen During 4K60P signal input, the split screen cannot be displayed.
cannot be displayed Switch to a signal other than 4K60P (such as Full HD) and then
start the split screen.
Cannot start Dock, During 4K60P signal input, the Dock and SmartCentral cannot be
SmartCentral started.
Switch to a signal other than 4K60P (such as Full HD) and then
start the split screen.
Apps other than VUDU can be started by registering them in
advance to the FAV APP buttons on the remote control.
Possible Solution
Possible Solution