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Huawei ALE-L21 Manual

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HUAWEI ALE-L21/L02/L23 Smartphone
FAQs (Applicable Outside China)
Issue
01
Date
2015-03-30
HUAWEI TECHNOLOGIES CO., LTD.

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Summary of Contents for Huawei ALE-L21

  • Page 1 HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) Issue Date 2015-03-30 HUAWEI TECHNOLOGIES CO., LTD.
  • Page 2 HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) Version Changed Change Description Date Author Section Finished the hotline FAQs for the ALE- 2015-03-30 L21/L01/L02/L22/L23/L03 general version. Issue 01 (2015-03-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 3: Table Of Contents

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) Contents Contents 1 Basics ............................... 1 1.1 Can I use 4G networks with my phone? ........................1 1.2 Color schemes ................................1 1.3 Selling points ................................2 1.4 Your phone at a glance ..............................2 1.5 Installation ..................................
  • Page 4 HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) Contents 1.11 Music ..................................21 1.11.1 How are my songs sorted? ............................. 21 1.11.2 How do I create a playlist? ............................. 21 1.11.3 What playback modes does my phone support? ....................21 1.11.4 How do I play songs in the background, exit Music, and view the lyrics when a song is playing? ....... 21 1.12 Camera ..................................
  • Page 5 HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) Contents 1.20 Does my phone support flash playback? If not, can I install a third-party flash player for flash playback? ..... 29 1.21 Does my phone come with a headset? What line order does my phone support? ............. 30 1.22 Preinstalled applications and versions ........................
  • Page 6 HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) Contents 2.8.4 Can I log in to my email account using the browser on my phone? ................ 45 2.8.5 Can I log in to my online bank account from my phone? ..................46 2.8.6 How do I save an image from a web page? ......................
  • Page 7 HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) Contents 2.14.2 How do I access Manage apps? ..........................55 2.14.3 What does the Manage apps screen look like? ....................... 55 2.14.4 How do I manage a specific application using Manage apps? ................55 2.15 Does my phone come with Security Guard? ......................
  • Page 8 HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) Contents 3.20 How are my phone ROM and RAM allocated? ......................65 3.21 How do I check the available storage in my phone storage and microSD card? ............67 3.22 My phone can stand by normally, but the screen cannot be turned on. What can I do? ..........67 3.23 Why isn't the backlight on? ..................

  • Page 9: Basics

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 1 Basics Basics 1.1 Can I use 4G networks with my phone? Yes. Your phone is a 4G phone and you can use it 4G data services. 1.2 Color schemes Phone colors: black, white, and gold...

  • Page 10: Selling Points

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 1 Basics 1.3 Selling points Balance Aesthetics  Balanced design  Ultra narrow frame and 7.7 mm slim design High Performance  Ultra fast Cat4 4G LTE with seamless connectivity around the globe ...

  • Page 11: Installation

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 1 Basics Menu: Touch to display an option menu. Touch and hold to display the list of recently used applications. Home: Touch to return to the home screen. Return: Touch to return to the previous screen or exit the current application.

  • Page 12: Home Screens

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 1 Basics 1.6 Home screens 1.6.1 How do I add or delete a home screen? To add or delete a home screen, pinch two fingers together on the home screen. Delete You can have nine home screens at most.

  • Page 13: How Does My Phone's Main Menu Look Like

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 1 Basics 1.6.2 How does my phone's main menu look like? Issue 01 (2015-03-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 14 HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 1 Basics Issue 01 (2015-03-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 15: How Do I Edit The Main Menu

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 1 Basics 1.6.3 How do I edit the main menu? 1.6.4 How do I switch between 2D and 3D home screens? Your phone does not support 3D home screens. 1.6.5 How do I add a shortcut for an application to a home screen? On the home screen, touch and hold an empty spot.

  • Page 16: Contacts

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 1 Basics If the home screen doesn't have enough space, your phone will automatically create a home screen to the original's right and place the widget on the new home screen. 1.7 Contacts 1.7.1 How do I create a contact or assign a photo to a contact?
  • Page 17 HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 1 Basics Touch when the contact is not in your contacts list. Assigning a photo to a contact You cannot assign a photo to a contact saved to the SIM card. Method 1: Go to Contacts and touch a contact. On the contact details screen, touch to take a photo or choose a photo from the gallery.

  • Page 18: How Do I Import Or Export Contacts

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 1 Basics 1.7.2 How do I import or export contacts? On the home screen, touch Touch then Import/Export and choose an import or export mode. Issue 01 (2015-03-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 19 HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 1 Basics Issue 01 (2015-03-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 20: How Many Contacts Can My Phone Save

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 1 Basics 1.7.3 How many contacts can my phone save? You can save 2000 or more contacts in your phone's internal storage. How many contacts can the SIM card save depends on the SIM card.
  • Page 21 HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 1 Basics Method 2: In Contacts, touch Groups, choose a group, and touch Add members at the bottom of the screen to add the contact. Issue 01 (2015-03-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 22 HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 1 Basics Issue 01 (2015-03-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 23: Text Messaging

    Create a text message and touch the text field to bring up the onscreen keyboard. The default input method is Huawei Swype. Swipe down on the screen to open the status bar, touch , and select an input method.

  • Page 24: How Do I Forward A Message Or Send A Message To Multiple Recipients

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 1 Basics To delete one or more conversations: In Messaging, touch and hold the conversation you want to delete. Select more conversations to delete and touch Delete. To delete one or more text messages from a conversation: In Messaging, touch a conversation to display all the text messages in that conversation.
  • Page 25 HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 1 Basics How many text or multimedia messages can be saved to your phone depends on your phone's available storage space. Issue 01 (2015-03-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 26: How Do I Set The Sms Center Number

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 1 Basics 1.8.6 How do I set the SMS center number? On the Messaging screen, touch and choose Settings from the displayed option menu. Choose Advanced > SMS center number, enter the SMS center number, and touch in the upper right corner.

  • Page 27: What Will My Phone Display When One Card Is Being Used For A Call And The Other Receives A Call

    The ALE-L21 is a dual card single pass mobile phone. So when one card is being used for a call and the other receives a call, a voice notification will be displayed telling the calling party that your phone cannot be reached for the moment.

  • Page 28: What Can I Do If I Can't Send Or Receive Multimedia Messages

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 1 Basics Touch and attach images, audio clips, or videos to the message. Touch Send. 1.10.2 What can I do if I can't send or receive multimedia messages? Scenario: You may not be able to send a multimedia message when the network is experiencing difficulties or the signal reception is poor.

  • Page 29: Music

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 1 Basics 1.11 Music 1.11.1 How are my songs sorted? Albums: Sorts all songs by album. Artists: Songs are sorted by artist. All songs: Songs are sorted by name. Playlists: You can add songs to the playlists you have created.

  • Page 30: Where Are My Photos And Videos Saved By Default? Can I Change The Save Location

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 1 Basics The file is damaged. The file is copyright-protected (for example, a .dcf file). The phone does not have sufficient resources. Close some running third-party applications and try again. In some rare cases, unknown errors may occur in your phone's applications or operating system.

  • Page 31: Streaming Media

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 1 Basics 1.13 Streaming media 1.13.1 Does the phone support flashlight? Yes. 1.13.2 Will my phone stop playing streaming media when a call comes in? If yes, will it resume playing when the call ends? ...

  • Page 32: Bluetooth

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 1 Basics 1.14 Bluetooth 1.14.1 Does my phone support Bluetooth headsets? Yes. 1.14.2 Can I connect my phone to a Bluetooth USB keyboard or mouse? 1.14.3 What files can be transmitted using Bluetooth? Photos, audio clips, videos, web pages, and contacts can be transmitted using Bluetooth.

  • Page 33: Why Can't My Phone Be Discovered By Other Bluetooth Devices

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 1 Basics To share a contact, go to Contacts, and touch . From the displayed option menu, choose Import/Export. Then touch Share contacts > Bluetooth. 1.14.5 Why can't my phone be discovered by other Bluetooth devices? ...
  • Page 34 HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 1 Basics Solution 2: Turn on Bluetooth from the notification panel.  Bluetooth is turned on, but your phone is not set to be visible to other devices. Solution: Go to Settings and touch Bluetooth > Visibility.

  • Page 35: What Is Bluetooth's Working Range

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 1 Basics  The Bluetooth detection has timed out.  Solution 1: Touch Settings > Bluetooth turn off Visibility and turn it back on to recount the detection time. (Refer to the preceding figure.) ...

  • Page 36: Gps Navigation

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 1 Basics Your phone supports Bluetooth games. The method for using this function varies depending on third-party games. The following is for general reference: Open the game and search for other Bluetooth-capable devices.

  • Page 37: Can I Download Themes To My Phone? Does My Phone Support Live Wallpapers

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 1 Basics 1.17 Can I download themes to my phone? Does my phone support live wallpapers? You cannot download themes to your phone, but your phone supports live wallpapers. 1.18 Does my phone support video calls or video chats? Your phone does not support video calls, but it comes with a front camera, and you can install third-party applications for video chats.

  • Page 38: Does My Phone Come With A Headset? What Line Order Does My Phone Support

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 1 Basics 1.21 Does my phone come with a headset? What line order does my phone support? Your phone's headset adopts the American line order, which is the mainstream line order in the industry.

  • Page 39: Basic Functions

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 1 Basics 1.24 Basic functions Phone Parameters.xlsx Issue 01 (2015-03-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 40: Common Settings

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 2 Common settings Common settings 2.1 Email 2.1.1 How do I configure email settings?  Adding an email account On the home screen, touch Email > Account setup. An email account can be configured automatically or manually.
  • Page 41 HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 2 Common settings Touch Next to configure the outgoing server settings. Issue 01 (2015-03-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 42 HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 2 Common settings Touch Next and configure the email receiving settings, such as the inbox checking frequency. Issue 01 (2015-03-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 43 HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 2 Common settings Touch Next to name the account and enter your name. Touch Done to log in to your email and then access the inbox of the email account. Issue 01 (2015-03-30) Huawei Proprietary and Confidential Copyright ©...
  • Page 44 HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 2 Common settings Auto setup: You can automatically set up your email account for certain email service providers only when the email settings have been preconfigured on your phone. To automatically set up an email account: On the Account setup screen, enter your email account name and password.

  • Page 45: Can I View Emails When No Internet Connection Is Available On My Phone

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 2 Common settings 2.1.2 Can I view emails when no Internet connection is available on my phone? Yes but only if the emails have been downloaded to your phone. 2.1.3 How do I log in to my Gmail account? Go to Gmail.
  • Page 46 HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 2 Common settings Turn on Wi-Fi to search for Wi-Fi networks in range. If Wi-Fi is turned on, your phone automatically searches for available Wi-Fi networks. Touch the desired network. In the displayed dialog box, enter the password for the Wi-Fi network, and touch Connect.

  • Page 47: What Wi-Fi Protocols Does My Phone Support

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 2 Common settings 2.2.2 What Wi-Fi protocols does my phone support? Your phone supports 802.11b/g/n. 2.2.3 Sometimes I cannot open web pages over a Wi-Fi connection. Why? Possible causes are as follows: ...

  • Page 48: How Do I Know Whether My Phone Is Using Its Mobile Data Connection Or A Wi-Fi Connection To Access The Internet

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 2 Common settings 2.2.5 How do I know whether my phone is using its mobile data connection or a Wi-Fi connection to access the Internet? The Wi-Fi connection is always used first whenever it is successfully set up. If displayed in the upper right corner of the screen, that means you are using a Wi-Fi connection to access the Internet.
  • Page 49 HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 2 Common settings After a device connects to your phone over Wi-Fi, you can access the Internet from that device using your phone's mobile data connection. To set the hotspot name and encryption mode, choose Settings > Wireless & networks >...

  • Page 50: How Do I Connect My Phone To A Wi-Fi Hotspot With A Static Ip Address To Access The Internet

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 2 Common settings 2.4 How do I connect my phone to a Wi-Fi hotspot with a static IP address to access the Internet? Touch Settings > Wireless & networks > Wi-Fi. On the Wi-Fi screen, touch a hotspot. In the displayed dialog box, select Modify network then Show advanced options.

  • Page 51: How Do I Set My Phone To Work As A Modem And Provide Internet Access For Computers

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 2 Common settings When your phone uses DHCP to access the Internet over Wi-Fi, it must wait for the router to assign it a dynamic IP address, which takes time. By specifying a static IP address for your phone, this issue is resolved.

  • Page 52: How Do I Enable Or Disable Vibration For Incoming Calls And Messages

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 2 Common settings 2.6.2 How do I enable or disable vibration for incoming calls and messages? To set vibration for incoming calls: Go to Settings. Touch Sound then Vibrate when ringing or Vibrate in silent mode.

  • Page 53: What Text Input Methods Does My Phone Come With

    2 Common settings 2.7.5 What text input methods does my phone come with? Your phone comes with Google keyboard and Huawei Swype. 2.7.6 How do I switch to the stroke input method? On the message editing screen, touch the text field to bring up the onscreen keyboard. Select Huawei Swype.

  • Page 54: Can I Log In To My Online Bank Account From My Phone

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 2 Common settings 2.8.5 Can I log in to my online bank account from my phone? Yes. It is recommended that you install the online bank client on your phone Logging in to your online bank account using the browser on your phone may fail as some banks' login plug-ins can only run in Microsoft Internet Explorer.

  • Page 55: Are There Any Restrictions On The Data Service

    2.8.12 Are there any restrictions on the data service? The ALE-L21 supports dual SIM cards. When SIM card 1 is inserted, you can only use the data services on SIM card 1. When SIM card 1 is not inserted or is deactivated, you can use the data services on SIM card 2.

  • Page 56: Screen Lock

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 2 Common settings Touch Add VPN network. On the displayed Edit VPN network screen, set the required parameters and touch Save. On the displayed screen, enter your user name and password and touch Connect.

  • Page 57: How Many Times Can I Try The Screen Unlock Pattern Before My Phone Becomes Permanently Locked? Can I Unlock The Phone Using My Gmail Account

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 2 Common settings 2.9.3 How many times can I try the screen unlock pattern before my phone becomes permanently locked? Can I unlock the phone using my Gmail account? Your phone will not be locked even if you incorrectly draw the unlock pattern several consecutive times, but you will have to wait for a while until you can try again.

  • Page 58: Will The Alarms Go Off When My Phone Is Powered Off

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 2 Common settings 2.10.2 Will the alarms go off when my phone is powered off? Yes. 2.11 Applications 2.11.1 What application formats does my phone support? Is JAVA supported? Your phone supports applications developed using JAVA. To install .jar or .jad applications, you must install a JAVA simulator, such as Jbed.apk or GZL-signed-Jbed.apk.
  • Page 59 HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 2 Common settings  Managing applications On the home screen, go to Settings. Touch Manage apps > All. On the All tab where all applications installed on your phone are listed, touch an application to perform desired operations.

  • Page 60: What Can I Do If I Can't Install An Application

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 2 Common settings On the home screen, go to Settings. Touch Manage apps, select the application you want to uninstall, and touch Uninstall. 2.11.5 What can I do if I can't install an application? Your phone's storage space is insufficient.

  • Page 61: Third-Party Applications

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 2 Common settings 2.12 Third-party applications 2.12.1 Can I install third-party applications to a microSD card? If yes, will running these third-party applications take up my phone's storage? Yes, you can install third-party applications to a microSD card. Some temporary data will be saved to your phone's memory when these applications run, which is normal.

  • Page 62: Can I Back Up My Contact Groups

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 2 Common settings Select a backup file, enter the password and touch OK. Then select Contacts, and touch Restore. 2.13.2 Can I back up my contact groups? Yes. 2.13.3 What data can be backed up on my phone? You can back up your contacts, messages, calendar events, and applications.

  • Page 63: How Do I Access Manage Apps

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 2 Common settings 2.14.2 How do I access Manage apps? On the home screen, touch Settings then Manage apps. 2.14.3 What does the Manage apps screen look like?  In the upper part, you can switch between the following four tabs: All, Running, On SD card, and Downloaded.

  • Page 64: Does My Phone Come With Security Guard

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 2 Common settings  Touch an application, on the displayed screen, you can perform operations on the application, including Force stop, Disable, Clear data, and Clear cache. 2.15 Does my phone come with Security Guard?

  • Page 65: Does My Phone Support The Blacklist Function Of Security Guard

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 2 Common settings 2.16 Does my phone support the blacklist function of Security Guard? 2.17 How do I configure the weather settings? On the home screen, go to Widget. Touch Weather to access it.

  • Page 66: Can I Synchronize My Phone's Date And Time With The Network

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 2 Common settings 2.19 Can I synchronize my phone's date and time with the network? Yes. To do so: On the home screen, go to Settings. Touch All > Date & time. Turn on Automatic date &...

  • Page 67: How Do I Turn On Or Off Airplane Mode

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 2 Common settings 2.24 How do I turn on or off airplane mode? On the home screen, go to Settings. Under Wireless & networks, touch More. Then turn on or off Airplane mode. In airplane mode, your mobile network will be unavailable.

  • Page 68: How Does My Phone's Status Indicator Work

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 2 Common settings 2.31 How does my phone's status indicator work? Blinking: There are unread messages or missed calls. Steady on: Your phone is connected to a USB cable or a charger. Steady red: The battery level is low.

  • Page 69: Others

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 3 Others Others 3.1 Does my phone support the quick calling function when the screen is turned off? 3.2 Does my phone support scheduled power-on and power-off? 3.3 How do I save battery power? ...

  • Page 70: Can I Use The Usb Cable And Computer To Charge My Phone

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 3 Others can stand for 10 hours for video playback, 48 hours for music playback, and 6.4 hours for Internet surfing. 3.5 Can I use the USB cable and computer to charge my phone? Yes.

  • Page 71: Can I Scan A Qr Code Using My Phone

    To check whether your phone has been rooted, it is recommended that you take your phone to a Huawei's service center where professional tools are provided. Connect your phone to a computer. On the computer, run adb shell. If $ is displayed, the phone has not been rooted.

  • Page 72: Does My Phone Come With A Protective Film

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 3 Others 3.15 Does my phone come with a protective film? Whether your phone comes with a protective film depends on the market where you purchase your phone. 3.16 Does my phone support mobile TV? 3.17 Can I browse or edit Word, Excel, PowerPoint, and...

  • Page 73: How Are My Phone Rom And Ram Allocated

    The ROM and RAM sizes displayed on your phone may be smaller than the values in the phone specifications, because the system occupies a part. The ALE-L21 has a 16 GB ROM and 2 GB RAM. Except for the part that is occupied by the system, you have an available RAM of at least 1.1 GB.
  • Page 74 HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 3 Others ROM partitions (a phone ROM is similar to a hard disk on a 16 GB computer) System About 2.8 This partition is used for the Cannot be partition Android operating system.

  • Page 75: How Do I Check The Available Storage In My Phone Storage And Microsd Card

    HUAWEI ALE-L21/L02/L23 Smartphone FAQs (Applicable Outside China) 3 Others 3.21 How do I check the available storage in my phone storage and microSD card? Go to Settings and touch Storage. Touch Phone storage to check the total and available space in the phone storage. Touch SD card to check the total and available space in your microSD card.

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