1. From home, tap Apps
2. Tap Backup and reset.
3. Tap Reset settings.
4. Tap Reset settings, and confirm when prompted.
Reset Network Settings
You can reset Wi-Fi, Mobile data, and Bluetooth settings with Reset network settings.
1. From home, tap Apps
2. Tap Backup and reset.
Settings
Personal Settings
> Settings
> Cloud and accounts
> Settings
> Cloud and accounts
.
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