Page 1: User Guide
User Guide [UG template version 16a] [Sprint-Samsung-N930P-ug-en-080816-FINAL]...
Page 2: Table Of Contents
Table of Contents Getting Started .............................. 1 Introduction ............................2 About the User Guide ........................2 Access Instructions on Phone....................... 3 Access Help .......................... 3 Get Support from Sprint Zone ....................4 Set Up Your Phone ..........................5 Parts and Functions ........................5 Maintaining Water and Dust Resistance ..................
Page 3 Phone Number ..........................43 Airplane Mode ..........................43 Enter Text ............................ 43 Samsung Keyboard ......................43 Samsung Voice Input ......................45 Tips for Editing Text ......................46 Google Account .......................... 46 Create a Google Account ....................46 Sign In to Your Google Account ..................48 Factory Reset Protection ....................
Page 4 Extended Home Screens ....................59 Status Bar and Notification Panel ....................60 Status Bar ........................... 60 Notification Panel ........................ 63 Search Device ........................66 Multi Window ..........................67 Customize the Home Screen ...................... 69 Change the Wallpaper ......................69 Add Shortcuts to the Home Screen ..................70 Add Widgets to the Home Screen ..................
Page 5 Contacts Screen Layout ......................100 Edit a Contact..........................101 Delete a Contact ........................102 Favorites ........................... 103 Groups ............................104 Share a Contact ........................106 Profile Sharing ........................108 Import Contacts ......................... 109 Back Up Contacts ........................110 Contacts Settings ........................111 Messaging ............................
Page 6 Open Email Messages ...................... 133 Delete an Email Account ....................134 Manage Your Email Inbox ....................135 Exchange ActiveSync Email Features ................136 Email Settings ........................137 Internet and Social Networking ......................140 Data Services General Information (4G LTE and 3G Networks) ..........140 4G LTE ..........................
Page 7 Transfer Files between Your Phone and a Computer .............. 159 Wi-Fi ............................161 Turn Wi-Fi On and Connect to a Wireless Network ............161 Wi-Fi Settings ........................162 Disconnect Wi-Fi ....................... 162 Wi-Fi Direct ........................163 Hotspot ............................163 Bluetooth ........................... 165 Bluetooth Information ......................
Page 8 Lookout ............................. 194 My Files ............................. 194 Photos ............................195 S Voice ............................195 S Voice Settings ........................ 195 Samsung Gear .......................... 196 Samsung Notes ........................196 Samsung Pay ..........................197 Sprint Family Locator ........................ 199 Tech Expert ..........................199 Uber ............................
Page 9 Samsung+ ..........................206 Sprint Fun & Games ......................... 206 Sprint Music Plus ........................207 Sprint TV & Movies ........................208 Sprint Zone..........................209 YouTube ............................ 209 Settings ..............................211 Connections Settings ........................212 Basic Settings ........................... 212 Wi-Fi Settings Menu ........................215 Bluetooth Settings ........................
Page 10 Key-tap Feedback ......................250 Sound Quality and Effects ....................251 Notifications Settings ........................ 252 Display Settings ........................252 Brightness ......................... 254 Blue Light Filter ......................... 255 Font Size and Style ......................256 Edge Screen Settings ....................... 257 Content Scaling ......................... 262 Easy Mode ........................
Page 11 Secure Startup ........................289 Encrypt SD Card ....................... 290 Other Security Settings ..................... 290 Cloud and Accounts Settings ....................292 Samsung Cloud ........................ 293 Accounts ........................... 294 Backup and Reset ......................295 Smart Switch ........................303 Google Settings ........................303 Accessibility Settings ........................
Page 12 Intellectual Property ......................331 Open Source Software...................... 331 Disclaimer of Warranties; Exclusion of Liability ..............331 Samsung Electronics America (SEA), Inc................ 332 Do you have questions about your Samsung Mobile Device? ......... 332 Legal Information ........................333 Index ................................334...
Page 13: Getting Started
Getting Started The following set of topics will introduce you to your phone, help you get set up with service, provide an overview of the phone screen, and get you started with basic phone operations.
Page 14: Introduction
The following topics describe the basics of using this guide and your new phone. About the User Guide Thank you for purchasing your new Samsung Galaxy Note 7. The following topics explain how best to use this guide to get the most out of your phone.
Page 15: Access Instructions On Phone
Access Instructions on Phone These topics will help you find help on your new phone and will introduce the basics of using your phone's touchscreen if you are a new user. Access Help Use the phone's Help menu to learn about your phone. 1.
Page 16: Get Support From Sprint Zone
Get Support from Sprint Zone In addition to your phone's built-in Help menu, you can also access support for your phone and service through the preloaded Sprint Zone app. 1. From home, tap Apps > Sprint Zone 2. From the Sprint Zone main page, tap Support. 3.
Page 17: Set Up Your Phone
Set Up Your Phone The following topics give you all the information you need to set up your Samsung phone and wireless service the first time. Parts and Functions These topics illustrate your phone’s primary parts and key functions. Note: Your phone's screens and apps layouts are subject to change. This user guide uses sample images only.
Page 18 Part Description Turn the phone or screen on or off, or switch your phone to Power key Emergency mode. Return you to the previous screen, or close a dialog box, options Back key menu, the notification panel, or keyboard. Home key/fingerprint sensor ™...
Page 19 Back View Part Description SIM card/Memory card tray Location of the SIM card and memory card (not included). Help illuminate subjects in low-light environments when the camera is Flash focusing and capturing a picture or video. ™ Measure your heart rate using your fingertip when using the S Health Heart rate monitor app.
Page 20: Maintaining Water And Dust Resistance
It is recommended you fully charge the battery before using your device for the first time. Note: For fastest charging times, use the Samsung Adaptive Fast Charger that came with your device. This charger provides faster charging only when connected to devices that support Adaptive Fast Charging.
Page 21 3. Unplug the charging head from the outlet and remove the USB cable from the device when charging is complete. Note: This device is also compatible with wireless charging devices approved by Samsung, which are sold separately. Reverse Charging The included USB connector allows you to charge another device through a USB cable.
Page 22: Sim Card
Charge Using a PC Connection Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge. 1. Insert the small end of the USB cable into the USB charger/accessory port on the bottom of your phone.
Page 23: Sd Card
● Always follow emergency procedures to suspend service if your SIM card or phone (SIM card inserted) is lost or stolen. For details, contact Customer Service. ● Always power off the phone before inserting/removing the SIM card. Insert SIM Card Follow these instructions to insert a SIM card.
Page 24: Insert An Sd Card
Battery Level: A low battery charge may prevent reading/writing to an SD card. Handling SD Card: Use/store SD cards away from the reach of infants. SD cards may cause choking if swallowed. Insert an SD Card Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before inserting or removing an SD card.
Page 25: Remove An Sd Card
Remove an SD Card Follow these instructions to remove an SD card. Always power the phone off before inserting or removing an SD card. Caution: Exercise care when using the removal tool to eject the internal SIM card/Memory card tray. 1.
Page 26: Turn Your Phone On And Off
Turn Your Phone On and Off The instructions below explain how to turn your phone on and off. Turn Your Phone On ■ Press and hold the Power key.  Your phone will power on. Depending on the settings, you may see the lock screen. Lock and Unlock Your Screen Screen Lock for information about using the screen...
Page 27: Use The Touchscreen
Use the Touchscreen Your phone’s touchscreen lets you control actions through a variety of touch gestures. When you want to type using the keyboard, select items such as application and settings icons, or press buttons, simply tap or touch them with your finger. Touch and Hold To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item.
Page 28: Swipe Or Slide
Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen. Drag To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position. Set Up Your Phone...
Page 29 When entering text, you can turn the phone sideways to bring up a bigger keyboard. See Samsung Keyboard for more details. Note: Auto rotate needs to be enabled for the screen orientation to automatically change. Pull down the status bar to display the notification panel, and then tap Portrait >...
Page 30: Activate Your Phone
Pinch and Spread Pinch the screen using your thumb and forefinger to zoom out or spread the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.) Activate Your Phone Follow the instructions below to activate your phone if it has not already been activated.
Page 31: Complete The Setup Screens
To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727 from another phone. Tip: Do not press the Power key while the phone is being activated. Pressing the Power key cancels the activation process.
Page 32 Google services – Select your Google location and service options and then tap Next.  Samsung account – Enter your email account and password to sign in to your current  Samsung account, or tap Create account to set up a new Samsung account.
Page 33: Smart Switch
> Settings > Cloud and accounts > Smart Switch. 2. Follow the prompts and select the content to transfer. Visit samsung.com/smartswitch for more information and to learn how to use the USB connector to transfer content faster. Set Up Your Phone...
Page 34: Basic Operations
Basic Operations The following topics outline basic features and operations of your phone. Basics The following topics offer an overview of your phone’s basic operations. Home Screen and Applications (Apps) List Most of your phone’s operations originate from the home screen or the Apps list. 1.
Page 35: Phone Settings Menu
Phone Settings Menu You can customize your phone’s settings and options through the Settings menu. ■ From home, tap Apps > Settings – or – Pull down the status bar and tap Settings Portrait and Landscape Screen Orientation The default orientation for your phone’s screen is portrait (vertical), but many apps will change to landscape orientation (widescreen) when you rotate the phone sideways.
Page 36: Capture Screenshots
Capture Screenshots You can use your phone’s power and home keys to capture screenshots. ■ Press and hold the Power key and Home key at the same time to capture a screenshot of the current screen.  The current screenshot will be captured and stored in the Screenshots album in the phone’s Gallery.
Page 37 Apps Edge You can add up to ten apps in two columns to the Apps edge panel. To view Apps edge: ■ When the screen is turned on, swipe the Edge panel handle from the edge of the screen to the center.
Page 38: People Edge
People Edge People edge allows you to set the Edge screen to light up with distinct colors when you receive notifications about contacts in your My people list. You can also use this panel to quickly communicate with contacts on your My people list. To view People edge: ■...
Page 39: S Pen
S Pen Use S Pen and your phone to create and collaborate. With S Pen, you can: ● Write directly into a Gmail message. ● Write directly on the calendar. ® ● Annotate documents (Word, Excel , PPT, PDF). ● Quickly open Notes from any screen.
Page 40: S Pen Options
Note: To maintain the water-resistant and dust-resistant features of your device, make sure that the S Pen slot and opening are both maintained free of dust and water, and the pen is securely inserted prior to any exposure. S Pen Options Configure S Pen settings, including options for gestures and sounds, and for tracking S Pen when it is not stored in your phone.
Page 41: Screen Off Memo
3. Use the space provided in the window to write an entry by hand using the S Pen. While writing, your entries are converted into text. To edit the converted text, use the Space, Delete, and Enter icons. To change the position of ...
Page 42: Air Command
 it appears. Create Note Use Air command to launch a new note directly in the Samsung Notes app. For more information, see Samsung Notes. 1. Remove S Pen from the slot, hold the S Pen near the screen so that the point appears, and press the S Pen button once.
Page 43: Screen Off Memo
Screen Off Memo You can write quick memos without turning your device on. Note: The screen off memo setting must be enabled. For more information, see S Pen Settings. To create a screen off memo: 1. Detach the S Pen while the screen is off. 2.
Page 44: Smart Select
Smart Select The Smart select feature provides a capture tool to select content on a screen. You can then add it to your Gallery app or share it with your contacts. To launch the Smart select tool: 1. Remove the S Pen from the S Pen slot, hold the S Pen near the screen so that the pointer appears, and press the S Pen button once.
Page 45: Screen Write
The selected clip is centered on the screen.  • Tap a selection shape to start over and select new content. • Auto select to automatically refine the selection based on the image. You can manually add or subtract from the selection, as well as rotate the selection left or right. 3.
Page 46: Translate
3. When you are finished writing, tap an option: Crop: Crop the image.  ® Share: Share the image using messaging, Bluetooth , email, and more.  Save: Save the content to the Gallery app.  Translate Translate words by hovering over them with the S Pen. To use Translate: 1.
Page 47: Add Or Remove Air Command Shortcuts
Add or Remove Air Command Shortcuts You can add or remove shortcuts to apps and functions to the Air command menu. Add Air Command Shortcuts 1. Remove the S Pen from the S Pen slot, hold the S Pen near the screen so that the pointer appears, and press the S Pen button once.
Page 48 Remove Air Command Shortcuts You can remove any Air command app shortcuts you have added. 1. Remove the S Pen from the S Pen slot, hold the S Pen near the screen so that the pointer appears, and press the S Pen button once. 2.
Page 49: Air Command Settings
Air Command Settings Configure the Air command feature. 1. Remove the S Pen from the S Pen slot, hold the S Pen near the screen so that the pointer appears, and press the S Pen button once. 2. Tap Settings For more information, see S Pen Settings.
Page 50: Applications
Applications The following topics describe how to access the applications (apps) list and launch apps on your phone. Launch Applications All installed apps can be accessed and launched from the Apps list. 1. From home, tap Apps  The Apps list opens. 2.
Page 51 Open, view, rename, and share your Google Docs and files. Located in Drive the Google folder in the Apps list. Send and receive email from a variety of email service providers. Located Email in the Samsung folder in the Apps list. Basic Operations...
Page 52 Discover apps designed exclusively for your Galaxy device. Located in Galaxy Apps the Samsung folder in the Apps list. View and edit pictures and watch videos that you have taken with your Gallery phone’s camera or downloaded.
Page 53 Located in the Samsung folder in the Apps list. ™ Use the S Voice voice recognition application to activate a wide variety of functions on your phone. Located in the Samsung folder in the Apps S Voice list. Connect your device to your Samsung Gear using this application.
Page 54 Function/Service Get live help, discover new features, and unlock promotions for your Samsung+ Samsung device. Located in the Samsung folder in the Apps list. Configure settings and options on your phone. Settings Use Sprint Family Locator to locate any phone on your Sprint family plan instantly—from your mobile phone, tablet or computer.
Page 55: Phone Number
 Your phone’s wireless connection features are now restored. Enter Text You can type on your phone using the touchscreen Samsung keyboard or Samsung voice input. Note: Keyboard layouts and options may change depending on where you are using them. For example, if you are entering text to do a Web search, a search icon may be available instead of an enter key.
Page 56 Assign Samsung Keyboard for Text Entry If you have multiple text input methods installed on your device, you can select the Samsung keyboard to be your default text input method from Settings, or you can choose it at any time while entering text.
Page 57: Samsung Voice Input
Emoticon to display a list of emoticons. • Settings to view the Samsung keyboard settings menu. If you have more than one language selected in Samsung Keyboard settings, you can swipe  your finger over Spacebar to switch between languages.
Page 58: Tips For Editing Text
Tips for Editing Text ■ Your phone gives you many options to make entering text easier, including copying, cutting, and pasting. Double-tap text to highlight it, and then select from the following options: Select all: Highlights all the text in the field. ...
Page 59 Create a Google Account Using Your Phone 1. From home, tap Apps > Settings > Cloud and accounts > Accounts > Add account. 2. Tap Google, and then tap Or create a new account. 3. Follow the prompts to set up your account. Tap Next to proceed between steps, which may include: Enter your First name and Last name.
Page 60: Sign In To Your Google Account
Google Account username and password. For more information, see Factory Data Reset. Caution: You should remove your Google Account before shipping your device to Samsung or any other service provider for service and before resetting the device to factory settings. Enable Factory Reset Protection Adding a Google Account to your device automatically turns on the Factory Reset Protection (FRP) security feature.
Page 61: Google Play Store
Disable Factory Reset Protection To disable FRP, remove all Google Accounts from the device. 1. From home, tap Apps > Settings 2. Tap Cloud and accounts > Accounts > Google. 3. Select a Google Account, and then tap More options >...
Page 62: Request A Refund For A Paid App
4. Tap an app to read a description about the app and user reviews. 5. Tap Install (for free applications) or the price (for paid applications). Note: If you have not already done so, you will need to set up a payment method to purchase paid apps from Google Play.
Page 63: Update An App
Update an App Depending on your settings, many apps will update automatically, or you can update apps directly from the Play store app. Update an App Directly 1. From home, tap Apps > Play Store 2. Tap Menu > My apps & games. 3.
Page 64 Set Automatic App Updates 1. From home, tap Apps > Play Store 2. Tap Menu > My apps & games. 3. Tap the app you want to set for auto-update, and then tap Menu > Auto-update.  The app is set to update automatically whenever an update becomes available. Note: Automatic updates are unavailable for some apps.
Page 65: Uninstall An App
Uninstall an App You can uninstall any app that you have downloaded and installed from Google Play. 1. From home, tap Apps > Play Store 2. Tap Menu > My apps & games. 3. On the Installed screen, tap the app you want to uninstall, and then tap Uninstall > OK. ...
Page 66: Get Help With Google Play
Get Help with Google Play The Google Play store app offers an online help option if you have questions or want to know more about the app. 1. From home, tap Apps > Play Store 2. Tap Menu > Help & Feedback. ...
Page 67: Update Your Phone
Update Your Phone From time to time, updates may become available for your phone. You can download and apply updates through the Apps > Settings > System Update > Download updates manually menu. Software Update Cautions During update: The phone cannot be used until the software update is complete. It may take time to update your phone’s software.
Page 68 3. Touch and hold on a portion of the text message from the string. The Message options context menu appears. Note: You can back up stored text messages by forwarding them to your own phone number. Open the messages after you have updated your firmware. 4.
Page 69 2. Tap Download updates manually.  Your phone automatically downloads and installs any available updates. You may be required to power your phone off and back on to complete the software upgrade. Alternatively, you can access system updates through the notification panel. 1.
Page 70: Your Phone's Home Screen
Your Phone's Home Screen The following topics describe how to use and customize your phone’s home screen, understand the status bar, and use the notification panel. Home Screen Basics The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more.
Page 71: Extended Home Screens
Item Description Widget Widgets are self-contained apps that reside on your phone’s home screen. Application icons are shortcuts to favorite applications. You can add and Application icons remove these shortcuts as you wish. Applications (Apps) Tap to open the applications (apps) list. The Apps list key is a primary shortcut available from all home screens.
Page 72: Status Bar And Notification Panel
Status Bar and Notification Panel Your phone’s status and notifications are available at a glance at the top of the screen. Status Bar The status bar at the top of the home screen provides phone and service status information on the right side and notification alerts on the left.
Page 73 Icon Status Speakerphone: Call is using speakerphone. Signal strength: Cellular network signal strength is displayed. Roaming signal strength: Roaming network signal strength is displayed. 3G: The device is connected to a 3G wireless network. ™ 4G LTE active: The device is connected to a 4G LTE wireless network.
Page 74 Icon Notification Event: A calendar event is approaching. USB: A USB connection is active. Alarm: An alarm has been set. Emergency alert: A new Emergency alert has arrived. Update available: An app update is available from the Google Play store. File upload in progress: File is being uploaded or sent.
Page 75: Notification Panel
Notification Panel Your phone’s notifications appear at the left side of the status bar, and you can access the full notification panel by pulling down the status bar. From there, you can check notifications, download updates, open messaging apps, use the quick settings menu, and more. Open the Notification Panel 1.
Page 76 Close the Notification Panel ■ Slide the notification panel up. (Slide your finger up from the bottom of the screen.) – or – Tap Back to close the notification panel. Notification Panel Layout The notification panel gives you access both to notifications and the quick settings menu. Item Description Settings...
Page 77 Notification Panel Quick Settings The Quick Settings list at the top of the notification panel lets you quickly access frequently used settings options. Scroll left or right to display all available settings, and tap an icon to turn the selected feature on or off.
Page 78: Search Device
3. Touch and hold a quick setting to edit the quick settings menu. 4. Drag buttons to arrange which options appear in the quick settings panel. 5. Tap Done when you are finished. Search Device Search your device for apps, contacts, messages, email, files, settings, and more. 1.
Page 79: Multi Window
2. Drag down Expand to display additional quick settings. 3. Tap the Search device field and enter search criteria in the Search field. 4. Tap an item to view or launch. Multi Window ™ The Multi window feature lets you multitask by using multiple applications at the same time. Activate Multi Window Apps that support Multi window display together on a split screen.
Page 80 You can also launch recently used apps directly into Multi window view: 1. From any screen, tap Recent apps Recently used apps that support Multi window have a Multi window icon in their title bar.  2. Tap Multi window in the title bar to launch an application in split screen view.
Page 81: Customize The Home Screen
Customize the Home Screen Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the home screen. Operations for Rearranging the Home Screen ● Moving Widgets and Icons: From home, touch and hold an item, and then drag it to the desired location.
Page 82: Add Shortcuts To The Home Screen
3. Tap Set as wallpaper.  The wallpaper is set. Note: Tap On/Off next to Wallpaper motion effect to enable or disable this feature. It allows the wallpaper to shift slightly as you move the device, creating a 3D effect. Add Shortcuts to the Home Screen You can add shortcuts for quick access to favorite apps from the home screen.
Page 83: Add Folders To The Home Screen
2. Touch and hold a widget icon.  The icon will disengage and you will see the current home screen. 3. Drag the icon to an empty location on the home screens.  The widget is added to the home screen. Add Folders to the Home Screen You can group home screen shortcuts into folders for convenient access.
Page 84 Change the Folder Color You can change the color of a folder. 1. From home, tap the folder to open it. 2. Tap and select a color, and then tap Back Your Phone's Home Screen...
Page 85: Making Connections
Making Connections The following set of topics will cover your phone’s ability to help you make connections, from phone calls and maintaining contacts, to text messages, email, Internet, and international services.
Page 86: Phone Calls And Voicemail
Phone Calls and Voicemail The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, and more. Place and Answer Calls The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options.
Page 87: Call Using The Phone Dialer
Call Using the Phone Dialer The most “traditional” way to place a call is by using the phone’s dialer screen. 1. From home, tap Phone to display the phone screen.  The phone app opens. If necessary, tap Keypad to display the dialer screen. 2.
Page 88: Call Emergency Numbers
Call Emergency Numbers You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted. To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock: 1. From the lock screen, swipe Phone up, and then tap Emergency call.
Page 89: Answer An Incoming Call
Answer an Incoming Call 1. When a call arrives, slide Answer to the right to answer it.  The call begins. 2. To end the call, tap End  The call ends. Mute the Ringing Sound To mute the ringer without rejecting the call, you can do either of the following: Press the Volume key down.
Page 90: Reject An Incoming Call
Reject an Incoming Call ■ When a call arrives, slide Reject to the left to reject it.  The ringtone or vibration will stop and the call will be sent directly to voicemail. Reject a Call and Send a Text Message You can reject an incoming call and automatically send a text message to the caller.
Page 91: In-Call Screen Layout And Operations
In-Call Screen Layout and Operations While you are on a call, you will see a number of options. In-Call Screen Layout ■ Tap options to activate them during a call. Add call: Touch and hold to initiate a conference call (3-way call). ...
Page 92: Place A Call From Contacts
Keypad/Hide: Toggle the appearance of the onscreen keypad. Show the keypad to enter  additional numbers, for example, an extension or access code. • For example: When you call your bank’s 800 number, use the keypad to enter your account number and PIN. Mute: Mute the microphone during an active call.
Page 93: Call From Call Log
4. Tap Call next to the number you want to call.  The phone dials the number. The call begins when the other party answers. 5. To end the call, tap End  The call ends. Tip: You can also place a call directly from the Contacts list. Swipe the entry you want to call from left to right to place a call to the entry’s primary number.
Page 94: Voicemail
Tip: You can also place a call directly from the call log list. Swipe the entry you want to call from left to right to place a call. Voicemail The following topics describe how to set up and use your phone's voicemail and visual voicemail features. Voicemail Setup Follow the instructions below to set up voicemail on your phone.
Page 95: Visual Voicemail
Visual Voicemail This topic describes the Visual Voicemail feature of your phone's service, as well as the steps required to set up Visual Voicemail on your phone. About Visual Voicemail Visual Voicemail gives you a quick and easy way to access your voicemail. Now, you can find the exact message you are looking for without having to listen to every voicemail message first.
Page 96: Review Visual Voicemail
3. At the end of the welcome screens, a Personalize your voicemail prompt displays.  You will see a Personalize your voicemail prompt. 4. Tap Personalize now and follow the system prompts to: Create a passcode (part of standard voicemail). ...
Page 97: Visual Voicemail Options
2. Tap a message, and then tap Play to review it. Tip: For an explanation of all your Visual voicemail options, tap More options > Help > Visual Voicemail Menu > Visual Voicemail Settings. Visual Voicemail Options Your visual voicemail options appear as icons at the bottom of the voicemail review screen. 1.
Page 98 Search: Search your voice messages. • Upgrade to Premium: Subscribe to the premium Voice-to-Text transcription service. • This service requires an additional monthly charge. Store: Access the Visual Voicemail store to purchase avatars, backgrounds, and more. • • Help: View help topics for Visual Voicemail. Settings: Customize your Visual Voicemail settings.
Page 99: Configure Visual Voicemail Settings
Configure Visual Voicemail Settings The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and more. 1. From home, tap Apps > Voicemail 2. Tap More options > Settings.  You will see the voicemail settings menu. 3.
Page 100 Preferences: Change your Visual Voicemail application preferences.  Sound: Change your sound/speakerphone options.  Updates: Check for updates.  About Voicemail: View information about the application.  Change Your Main Greeting Using the Voicemail Menu Your main greeting can be changed directly using the Visual Voicemail system. This direct access saves you from having to navigate within the voicemail menu.
Page 101: Optional Calling Services
1. From home, tap Apps > Voicemail 2. Tap More options > Settings > Display > Display name. 3. Tap the existing identification field and enter a new identifying name or number (used to identify you to recipients of your voice messages). 4.
Page 102: Call Waiting
Call Waiting When you are on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s screen informs you that another call is coming in and displays the caller’s phone number (if it is available). To respond to an incoming call while you are on a call: ■...
Page 103: Conference Calling
Conference Calling With conference calling, also known as 3-way calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. 1. On the Phone screen, enter a number and tap Dial (or place a call from Log or Contacts).
Page 104: Call Forwarding
Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when you have activated Call Forwarding. Note: You are charged a higher rate for calls you have forwarded. To activate Call Forwarding: 1.
Page 105: Call Settings
Call Settings Your phone’s Call Settings menu lets you configure your voicemail options and a number of other settings for the phone application. Call Settings Options Use the Call Settings menu to adjust the following settings: Setting Description Swipe to call or send Place a call to a displayed contact by swiping right.
Page 106 Setting Description ● Service provider: View your service provider. ● Voicemail settings: View your voicemail number. Voicemail ● Alert sound: Select your new voicemail alert sound. ● Vibrate: Set the phone to vibrate when new voicemail arrives. ● Voicemail: Set options for voicemail. See Voicemail Setup.
Page 107: Tty Mode
TTY Mode A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission.
Page 108: Contacts
Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends. Contacts Cautions Information saved in Contacts may be lost or changed if the battery is removed for a long period or left uncharged.
Page 109 Select Device as the sync account if you want your contacts on your phone only; they will not  be synced with your Google Account. Select Samsung account if you want to save contacts to your Samsung account; these will  be synced automatically with your Samsung account online.
Page 110: Save A Phone Number
Note: To add more phone numbers, email addresses, etc., tap on the right side of the entry field. 5. When you have finished adding information, tap Save.  The contact is added. Save a Phone Number You can save a phone number to Contacts directly from the phone keypad. 1.
Page 111: View Contacts
View Contacts View a contact’s details by displaying a contact entry. 1. From home, tap Apps > Contacts  You will see the Contacts list. 2. Tap a contact to view quick options. Tap Call to dial the contact’s default phone number. ...
Page 112: Contacts Screen Layout
Contacts Screen Layout The following illustration show’s your Contacts app layout and describes the various features. Item Description More options Access additional options. Search Search contacts. Contact Tap to show the contact’s details. Image Tap to show the contact’s details. Add new contact Add a new contact.
Page 113: Edit A Contact
Edit a Contact Once you have added a contact, you can add or edit any of the information in the entry, assign a caller ID picture, customize with a unique ringtone, and more. 1. From home, tap Apps > Contacts ...
Page 114: Delete A Contact
Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile, Home, Work, etc.), tap the type to the right of the field. Note: To add more phone numbers, email addresses, etc., tap on the right side of the entry field.
Page 115: Favorites
Favorites Marking contacts as favorites lists them at the top of the Contacts tab in the Phone app, allowing you to quickly access your most used or preferred Contacts entries. Mark Contacts as Favorites 1. From home, tap Apps > Contacts 2.
Page 116: Groups
Make a Call from Favorites 1. From home, tap Apps > Phone > Contacts tab. 2. Tap a contact to display it, and then tap Call Groups You can use groups to organize your contacts. Your phone comes with preloaded groups, and you can create your own.
Page 117 Add Contacts to a Group 1. From home, tap Apps > Contacts 2. Tap More options > Groups, and then tap a group. 3. Tap Edit > Add member and select a member or members to add to the new group, and then tap Done.
Page 118: Share A Contact
Delete a Group You can delete any group you created. When removing a group, you will have the option to also remove any members of the group from your accounts. 1. From home, tap Apps > Contacts > Groups. 2. Tap More options >...
Page 119 Send. For more information on text messaging, see Send a Multimedia Message (MMS). • Samsung Notes: Save the information in Samsung Notes. • Wi-Fi Direct: Send the information to another device using Wi-Fi Direct. See Wi-Fi Direct.
Page 120: Profile Sharing
Profile Sharing Share your profile information with your contacts. You can select which contacts you want to share it with, as well as select additional information you want to share. 1. From home, tap Apps > Contacts  You will see the Contacts list. 2.
Page 121: Import Contacts
Shared profile info: In addition to your name, status, and profile picture, you can share your  email, organization, address, and date of birth. Back up profile data: Back up and restore your profile using your Samsung account.  Registered information: View and set the registered information for your phone number.
Page 122: Back Up Contacts
3. Tap Import and follow the prompts to complete the import.  The contacts are imported and stored in the selected account. Back Up Contacts If you are saving contacts to an account that does not automatically back them up to the Cloud, you can manually back them up to an optional installed SD card for re-import if needed.
Page 123: Contacts Settings
Contacts Settings Configure options for contacts stored on your phone. 1. From home, tap Apps > Contacts  You will see the Contacts list. 2. Tap More options > Settings > to configure options: Import/Export contacts: Import contacts from an installed SD memory card and export ...
Page 124: Messaging
Messaging With wireless service and your phone’s messaging capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, and text and multimedia messaging. Text and Multimedia Messaging With text messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone.
Page 125: Send A Multimedia Message (Mms)
4. Tap the Enter message field and then start composing your message. 5. When done, tap Send to send the text message. Send a Multimedia Message (MMS) When you need to add a little more to a text message, you can send a multimedia message (MMS) with pictures, voice recordings, audio or video files, contact cards (vCard), or appointments (vCalendar).
Page 126 Record Videos. Audio: Attach a stored music file or voice recording. • Record audio: Make a voice recording and attach it. Samsung Notes: Attach a note. See • Samsung Notes. • Calendar: Select the calendar event you want to attach. See Calendar.
Page 127: Save And Resume A Draft Message
Create a Slideshow In a multimedia message, you can add slides, each containing a picture, video, or audio. 1. In the multimedia message you are composing, tap More options > Create slideshow to add space for a new slide. 2. Tap the space for the slide. 3.
Page 128: New Messages Notification
New Messages Notification Depending on your notification settings, the phone will play a ringtone, vibrate, or display the message briefly in the status bar when you receive a new text or multimedia message. New message also appears in the notifications area of the status bar to notify you of a new text or multimedia message.
Page 129: Reply To A Message
Note: When Auto retrieve in MMS settings is disabled, only the message header is downloaded. To download the entire message, tap the Download button at the right side of the message. Note: If you are concerned about the size of your data downloads, check the multimedia message size before you download it.
Page 130: Messages Settings
Delete a Single Message 1. While viewing a conversation, touch and hold the message that you want to delete. If the message is locked, tap Unlock on the options menu and hold the message to display  the options menu again. 2.
Page 131 More settings > Text messages:  • Auto combination: Choose whether long messages that are received in multiple parts are automatically re-assembled to display as a single message. More settings > Multimedia messages:  • Group conversation: Control how messages to multiple recipients are handled. When enabled, a single message is sent to multiple recipients.
Page 132: Gmail
Gmail Use Google’s Gmail service and your Google Account to send, receive, and manage your Gmail messages. Before using Gmail, you must register a Google (Gmail) Account on your phone. See Google Account for details. Gmail Cautions Gmail is handled as email from a PC. Restricting email from PCs on your phone prevents your phone from receiving Gmail.
Page 133: Check Received Gmail Messages
● Save as a Draft (Send Later): While composing your message, tap More options > Save draft. The message is saved as a draft for later. ● Delete Mail Being Composed: In the mail composition window, tap More options > Discard >...
Page 134 Open Gmail Messages from the Inbox You can also read and reply to all your Gmail messages from the Gmail Inbox. 1. From home, tap Apps > Google > Gmail  The Gmail Inbox opens. 2. Tap the message thread you want to view. ...
Page 135: Use Gmail Labels
Use Gmail Labels Gmail saves all mail in one box, but you can add labels that allow you to sort your Gmail conversation threads. For example, when a new thread starts with a received mail, the label “Inbox” is automatically added to the thread.
Page 136: Mute Gmail Threads
Mute Gmail Threads If registered on a mailing list, there will be threads with always-continuing conversations. For long threads that are not important, mute the threads and they will no longer appear in the Inbox. When mail arrives that includes user's address as a recipient or in Cc, mail will again appear in the Inbox. 1.
Page 137: Report Spam Gmail Messages
Report Spam Gmail Messages You can report spam Gmail messages from your phone’s Gmail Inbox. 1. From home, tap Apps > Google > Gmail  The Inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then tap More options >...
Page 138: Switching Between Gmail Accounts
Switching Between Gmail Accounts If you have more than one Gmail account set up, you can switch between them in the Gmail app. 1. From home, tap Apps > Google > Gmail  The Inbox opens. 2. Tap Menu 3. Tap the icon for the account you want to view from the list at the top of the menu. ...
Page 139: Gmail Settings
Gmail Settings You can access settings for the Gmail app and for your individual Gmail accounts from the Gmail Settings menu. 1. From home, tap Apps > Google > Gmail  The Primary Inbox opens. 2. Tap Menu > Settings 3.
Page 140: Email
Before setting up an email account, make sure you have the username (user ID), password, server name, etc., so you can get set up successfully. 1. From home, tap Apps > Samsung > Email  A popup window for adding an account appears if no email account has been previously set 2.
Page 141: Add An Email Account
Add an Email Account from the Email App You can add email accounts directly from the email app, even if you have another email account set up. 1. From home, tap Apps > Samsung > Email  The email Inbox opens.
Page 142 Add an Email Account from the Settings Menu You can also set up email accounts from the Settings > Clouds and accounts menu. 1. From home, tap Apps > Settings > Cloud and accounts > Accounts > Add account > Email. 2.
Page 143: Add An Exchange Activesync Account
Compose and send email using any account you have set up on your phone. Increase your productivity by attaching files such as pictures, videos, or documents to your email messages. 1. From home, tap Apps > Samsung > Email  The email Inbox opens.
Page 144 3. Enter the message recipient(s). You can add multiple recipients to an email message.  To add recipients from Contacts, tap Add from Contacts , select the contact(s) you wish  to include, and then tap Done. 4. Enter the email subject and message. To add an attachment to the message, tap Attach, select an attachment type and an ...
Page 145: Open Email Messages
You can open and read email messages directly from the email Inbox. Reading and replying to email on your phone is as simple as on your computer. 1. From home, tap Apps > Samsung > Email  The email Inbox opens.
Page 146: Delete An Email Account
You can delete an email account from your phone if you no longer wish to receive messages for the account on your phone. 1. From home, tap Apps > Samsung > Email  The email Inbox opens. 2. Tap More options >...
Page 147: Manage Your Email Inbox
Your email Inbox provides management options for viewing, sorting, and deleting your email messages. View Your Email Inbox 1. From home, tap Apps > Samsung > Email  The email Inbox opens. 2. Tap the email account at the top of the screen to select a different Inbox, or tap Combined inbox to see all your email Inboxes at once.
Page 148: Exchange Activesync Email Features
Set options for your corporate Exchange ActiveSync email messages, including synchronization options, flagging messages, out-of-office messages, meeting requests, and message priority. To access Exchange ActiveSync settings: 1. From home, tap Apps > Samsung > Email 2. Tap More options > Settings.
Page 149: Email Settings
Email Settings Configure options for email accounts you set up on your phone. General Email Preferences 1. From home, tap Apps > Samsung > Email 2. Tap More options > Settings to configure options. General email settings, which affect all email accounts, include: Manage accounts: Configure options for specific accounts.
Page 150 Note: Available settings depend on the type of email account. 1. From home, tap Apps > Samsung > Email 2. Tap More options > Settings, and then tap an account to set its options. Individual email account settings may vary;...
Page 151 Period to sync Email: Choose the period for synchronizing email between your phone and  account. Limit retrieval size: Choose the email retrieval size for each message.  Limit retrieval size while roaming: Choose the email retrieval size while roaming. ...
Page 152: Internet And Social Networking
Internet and Social Networking The following topics describe how to connect to and use the Internet on your phone, and how to access popular social networking sites such as Facebook, Twitter, Hangouts, LinkedIn, and more. Data Services General Information (4G LTE and 3G Networks) The following topics will help you learn the basics of using your data services, including managing your user name, launching a data connection, and navigating the Web with your phone.
Page 153: Your User Name
Your User Name When you buy your phone and sign up for service, you are automatically assigned a user name, which is typically based on your name and a number, followed by “@sprintpcs.com.” (For example, the third John Smith to sign up for Sprint data services might have jsmith003@sprintpcs.com as his user name.) When you use data services, your user name is submitted to identify you to the network.
Page 154: Data Connection Status And Indicators
Update Your User Name If you choose to change your user name and select a new one online, or make any changes to your services, you must then update the profile on your phone. From home, tap Apps > Settings >...
Page 155: Browser
Use the Browser Launching the browser is as easy as tapping an icon. ■ From home, tap Apps > Samsung > Internet  The browser opens. The first time you launch Internet, you may be prompted to enter your 10-digit wireless phone ...
Page 156: Add A Bookmark
General > Homepage > Current page. Add a Bookmark Bookmark favorite sites using the browser menu options. 1. From home, tap Apps > Samsung > Internet  The browser opens. 2. Navigate to the Web page you want to bookmark, and tap Bookmarks >...
Page 157: View Browser History
View Browser History Use the browser menu options to view your browsing history. 1. From home, tap Apps > Samsung > Internet  The browser opens. 2. Tap Bookmarks  The bookmark window opens. If you do not see Bookmarks , pull down the Web page to display the address bar.
Page 158: Open New Browser Tabs
Open New Browser Tabs Use tabbed browsing to switch between websites quickly and easily. 1. From home, tap Apps > Samsung > Internet  The browser opens. 2. Tap Tabs  The tabs window opens. If you do not see Tabs , drag the Web page down to display the address bar.
Page 159: Browser Settings
Browser Settings 1. From home, tap Apps > Samsung > Internet  The browser opens. 2. Tap More options > Settings to configure options: Homepage: Choose a homepage to display when you launch Internet.  Default search engine: Choose a default search engine.
Page 160: Chrome Browser
Chrome Browser ™ Use Chrome to browse the Internet and bring your open tabs, bookmarks and address bar data from your computer to your mobile device. 1. From home, tap Apps > Google > Chrome  Chrome opens. 2. Tap the address bar at the top and enter search words (for a Google search) or a Web address (URL).
Page 161: Facebook
Facebook Keep up with friends and family with the Facebook app. Share updates, photos, and videos, as well as text, chat, and play games. Once you have signed in in Facebook, you can post and read updates, upload pictures, tag locations, and more, all from your phone.
Page 162: Instagram
4. Type a message or tap Video to start a video chat.  A chat window or a video chat window opens. Each time text is entered, the corresponding friend appears.  If a friend is not in a Hangout, you will see a message. Tap Send invitation to invite them to ...
Page 163: Global Services
Global Services With your phone and global roaming service from Sprint Worldwide Wireless Service, you can make phone calls and use wireless data services around the globe on compatible CDMA and GSM/UMTS networks. For a country-specific travel guide, select your phone and destination from sprint.com/traveltips. Activate Sprint Worldwide Service on Your Account Before using your phone in global roaming mode, you must activate Sprint Worldwide service.
Page 164: Enable Global Roaming Mode
Insert a SIM Card Caution: Exercise care when using the removal tool to eject the internal SIM card/Memory card tray. 1. Insert the removal tool into the hole on the SIM card/Memory card tray, and push until the tray pops out. 2.
Page 165: Set The Communications Method For Global Use
6. Select roaming guard options for each category.  The selected options are set. Set the Communications Method for Global Use Select a communications method for an overseas carrier as needed. 1. From home, tap Apps > Settings > Connections 2.
Page 166: Sprint International Voicemail Service
Note: Plus Code Dialing is only available when roaming internationally on GSM networks and on certain CDMA networks in the United States, Canada, and the Caribbean. Note: International access codes and dialing information are available online at sprint.com/sww. To use Plus Code Dialing to place an international call: 1.
Page 167: Access Your Voicemail Internationally
4. Touch and hold 0 ( ), and then tap 1 ( ) (+1), your area code, and your wireless phone number. 5. Tap Save.  Your voicemail access number is saved as a contact. Access Your Voicemail Internationally You will need to call your voicemail number to access your voicemail while roaming internationally. New Message Indicators Your voicemail message indicators may be displayed differently when roaming internationally.
Page 168: International Data Roaming
International Data Roaming Sprint Worldwide Wireless Service can also keep you connected using email and Web browsing when traveling in countries in which Sprint offers data service. Data services are available on both CDMA and GSM/UMTS networks. Check sprint.com/traveltips sprint.com/sww to determine the services available where you are traveling.
Page 169: Contact Sprint For Assistance With International Service
Contact Sprint for Assistance with International Service If you experience any issues with voice or data services while outside of the United States, Sprint offers customer support 24 hours a day. In the event that you do experience an issue, try the following actions: ●...
Page 170 From a landline phone when outside the United States: Sprint Worldwide Customer Support can be reached from a landline phone at 1-817-698-4199. Access or connection fees may apply. The toll free numbers below can also be used to contact Sprint Worldwide Customer Support in the following countries: Country From Landline Phone...
Page 171: Connectivity
Connectivity The following topics address your phone’s connectivity options, including USB file transfer and tethering, Wi-Fi, Bluetooth, and more. Transfer Files between Your Phone and a Computer You can use the supplied USB cable to connect your phone directly to your computer and transfer music, pictures, and other content files.
Page 172 Transfer Files between the Phone and a Computer 1. Connect your phone to your computer using the supplied USB/charging cable. Insert the larger end of the cable to the charger/accessory jack at the bottom of the phone.  Insert the USB end of the cable into an available USB port on your computer. You may need ...
Page 173: Wi-Fi
Wi-Fi Wi-Fi provides wireless Internet access over distances of up to 300 feet. To use your phone’s Wi-Fi, you need access to a wireless access point or “hotspot.” The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and other objects through which the signal passes.
Page 174: Wi-Fi Settings
Note: The next time your phone connects to a previously accessed secured wireless network, you will not be prompted to enter the password again, unless you reset your phone to its factory default settings or you instruct the phone to forget the network. Note: Wi-Fi networks are self-discoverable, which means no additional steps are required for your phone to connect to a Wi-Fi network.
Page 175: Wi-Fi Direct
Wi-Fi Direct Use Wi-Fi Direct to connect directly to other Wi-Fi Direct devices simply using Wi-Fi, without an access point or using the Internet. 1. From home, tap Apps > Settings > Connections 2. Tap Wi-Fi.  The Wi-Fi settings menu appears. 3.
Page 176 Set Up Hotspot 1. From home, tap Apps > Settings 2. Tap Hotspot and Tethering > Hotspot. 3. Tap On/Off to turn Hotspot on.  Hotspot is enabled. To disable Hotspot, tap On/Off again.  Note: The best way to keep using the phone as a hotspot is to have it connected to a power supply. Important: Write down the passkey (password) for this communication (shown onscreen).
Page 177: Bluetooth
Bluetooth Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds, computers, printers, and wireless phones. The Bluetooth communication range is usually approximately 30 feet.
Page 178 To enable Bluetooth 1. From home, tap Apps > Settings > Connections 2. Tap Bluetooth.  The Bluetooth settings open. 3. Tap On/Off to turn Bluetooth on.  Bluetooth is enabled. To disable Bluetooth, tap On/Off again.  Tip: You can also turn Bluetooth on or off with the toggle menu in the notification panel. Pull down the status bar to display the notification panel and then tap Bluetooth to turn Bluetooth on or off.
Page 179: Pair Bluetooth Devices
Pair Bluetooth Devices Search for and pair nearby Bluetooth devices. Registered Bluetooth devices can be connected simply. ■ Enable the Bluetooth function on the Bluetooth devices being paired beforehand. To pair Bluetooth devices: 1. From home, tap Apps > Settings >...
Page 180: Connect To A Paired Bluetooth Device
Connect to a Paired Bluetooth Device You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a compatible Bluetooth headset or car kit. It is the same procedure to set up stereo audio and hands-free devices.
Page 181: Send Information Using Bluetooth
Send Information Using Bluetooth You can use Bluetooth to transfer information between your phone and another Bluetooth-enabled device such as a phone or notebook computer. Types of Data You Can Send Using Bluetooth You can send the following types of information, depending on the device you are sending to: ●...
Page 182: Receive Information Using Bluetooth
4. Tap vCard file (VCF) to share the contact as a vCard file, or tap Text to share the contact information in a text file. 5. Tap Bluetooth and follow the prompts to share the contact.  The selected contact will be shared. Receive Information Using Bluetooth Your phone is capable of receiving a wide variety of file types with Bluetooth, including pictures, music tracks, and documents such as PDFs.
Page 183: Tethering
Tethering Use Tethering to share your device’s Internet connection with a computer that connects to your device using a USB cable, or by Bluetooth. 1. From home, tap Apps > Settings 2. Tap Hotspot and Tethering 3. Select a tethering option: Bluetooth tethering or USB tethering. ...
Page 184: Apps And Entertainment
Apps and Entertainment The following set of topics will explore the features that make your phone so much more than a phone, from the camera and productivity apps to music, entertainment, and more.
Page 185: Camera And Video
Camera and Video You can use the camera or video camera to take and share pictures and videos. Your phone comes with a camera with an autofocus feature that lets you capture sharp pictures and videos. Camera Overview The camera's viewfinder screen lets you view your subject and access camera controls and options. ●...
Page 186 Learn More About Your Phone's Camera For an overview of your phone's camera and its features, you can access more information through the camera settings menu. 1. From home, tap Apps > Camera  The camera viewfinder appears. 2. Tap Settings >...
Page 187: Take Pictures And Record Videos
Take Pictures and Record Videos The following topics teach you how to take pictures and record videos with your phone’s camera. Capturing Pictures/Videos ● File Format for Pictures: File format for pictures is JPEG or RAW format. File Format for Videos: File format for videos is MPEG4. ●...
Page 188: Record Videos
Record Videos Record high-quality videos using your phone’s video camera. Note: If you have an SD card installed, pictures and videos are stored to the SD card. If no card is installed, pictures and videos are saved to your phone’s memory. 1.
Page 189: Shooting Mode
Shooting Mode Several visual effects are available. Some modes are not available when taking self-portraits. 1. From home, tap Apps > Camera  The camera viewfinder appears. 2. Swipe to the right for the Mode options. Each section indicates which camera (front or rear) the modes are available for.
Page 190: View Pictures And Videos Using Gallery
View Pictures and Videos Using Gallery Using the Gallery application, you can view pictures and watch videos that you have taken with your phone’s camera, downloaded, or copied onto your storage card or phone memory. You can also take a ®...
Page 191: Camera Settings
Pictures and Videos: Review Screen After capturing a picture or video, from the camera screen, tap the thumbnail image to see the item in the review screen. From there, you can access options such as save, view, send, or delete the picture or video.
Page 192: Set Camera Functions
Set Camera Functions You can configure your camera’s settings to fit any situation and event. 1. From home, tap Apps > Camera  The camera viewfinder appears. 2. Tap Settings  The camera settings menu opens. 3. Select your desired settings. Rear camera ...
Page 193: Live Broadcast
Ways to take pictures: Tap to take pics (tap the screen to take selfies), Gesture • control (detect your palm and automatically take a picture two seconds later), and Use heart rate sensor (once your face has been recognized, tap the heart rate sensor to take your picture).
Page 194 Live Broadcast Options The following options are available: ● Rear/Front: Choose which camera to record from. Invite: Invite contacts to view your live broadcast by sending them a link. ● ● Settings: Set your privacy settings, Video size, Auto save, and manage your account. ●...
Page 195 Share a Broadcast You can share your live broadcast with contacts before recording, or share the link after you have finished recording and it has been posted to YouTube. To invite contacts: 1. From home, tap Apps > Camera  The camera viewfinder appears. 2.
Page 196 Live Broadcast Settings Customize your Live Broadcasts. 1. From home, tap Apps > Camera  The camera viewfinder appears. 2. Swipe to the right and tap Live broadcast. 3. Tap Settings and select an option to customize: Account: Select a Google Account for Live broadcast. ...
Page 197: Productivity
Productivity Use your phone to stay ahead of the game with calendar, navigation, alarm, office, and more productivity apps. 1Weather Receive real-time local weather information at any location in the world. Access seven-day and hourly weather forecasts for your area. 1.
Page 198: Calendar
Calendar Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize your time and reminds you of important events. Depending on your synchronization settings, your phone’s Calendar stays in sync with your Calendar on the Web, Exchange ActiveSync calendar, Google ™...
Page 199: View Calendar Events
Enter an event title, start date/time, end date/time, etc., and then tap Save.  The event is added to your calendar. View Calendar Events You can display the Calendar in daily, weekly, monthly, or agenda view. To change the Calendar view, tap the current view in the top right corner, and then tap Year, Month, Week, Day, or Tasks.
Page 200: Sync Calendars
Sync Calendars You can select which calendars you would like to sync on your phone, along with what types of information you want to sync. 1. From home, tap Apps > Calendar  The Calendar app opens. 2. Tap More > Manage calendars. 3.
Page 201: Calendar Settings
Calendar Settings Configure settings for your phone’s Calendar app. 1. From home, tap Apps > Calendar  The Calendar app opens. 2. Tap Calendar > More options > Settings to configure these options: First day of week: Choose a day to start each calendar week. ...
Page 202: Set Alarms
Set Alarms Set multiple alarms using your phone’s Clock app. 1. From home, tap Apps > Clock  The Clock appears. 2. Tap the Alarm tab. 3. Tap Add alarm 4. Set the alarm options, including time, days, repeat pattern, alarm type, alarm tone, and volume, and then tap Save.
Page 203: Additional Clock Features
Additional Clock Features Your phone’s clock app provides additional useful features including world clock, stopwatch, and timer functions. All features are available from the clock app display. ■ From home, tap Apps > Clock  The Clock appears. World Clock The world clock lets you keep track of the current time in multiple cities around the globe.
Page 204: Drive
Timer The timer provides a countdown timer for up to 99 hours, 59 minutes, and 59 seconds. 1. From the clock app, tap Timer. 2. Use the keypad to set the length of the timer. 3. Tap Start to begin the timer. Drive Use Google Drive to open, view, rename, and share your Google Docs and files.
Page 205: Google Search
2. Tap the Search field to start a search. 3. Enter an address, city, facility name, etc., and then tap a candidate in the results list.  A map of the specified location opens. Google Maps Operations ● Viewing Current Location: From the Maps app, tap Location ●...
Page 206: Lookout
> Lookout My Files Manage your sounds, images, videos, Bluetooth files, Android files, and other data in one convenient location. Located in the Samsung folder in the Apps list. To view files in My Files: 1. From home, tap Apps >...
Page 207: Photos
My Files Options Use My File options to search, edit, clear file history, and more. From home, tap Apps > Samsung > My Files ■ . The following options are available: Search: Search for a file or folder.  More options : Tap for the following options: ...
Page 208: Samsung Gear
> Samsung Gear Samsung Notes The Samsung Notes app helps you create, edit, and manage all the notes on your phone. Sign in to your Samsung account to access your notes in Samsung Notes from any device. With Samsung Notes, create content by typing, writing, drawing, and even recording voice, video, or taking pictures.
Page 209: Samsung Pay
™ Samsung Pay is the new way to pay with your Samsung Galaxy device. It is simple, secure and works in more stores than any other mobile payment service. Samsung Pay is accepted almost anywhere you can swipe or tap your credit card.
Page 210 > Samsung Pay 2. Tap Install and follow the prompts. Note: You must log in to your Samsung account or create a new Samsung account to use Samsung Pay. Simple Pay Access Samsung Pay from the Screen off, Lock Screen or Home screen using Simple Pay.
Page 211: Sprint Family Locator
Purchase, send, and redeem gift cards from an expanding selection of your favorite retailers. 1. Visit samsung.com/us/samsung-pay. 2. Scroll down to “Gift cards available on Samsung Pay” and click the See retailers link. Secure Your Information Samsung Pay is designed with the latest security technology and works on most recent Samsung Galaxy devices.
Page 212: Entertainment And Activities
Entertainment and Activities The following topics provide an overview of your phone’s entertainment apps, from music players and YouTube, to health apps, games, and more. Amazon Shop at amazon.com from your device. From home, tap Apps > Amazon > Amazon ■...
Page 213: Galaxy Apps
Galaxy Apps Discover apps designed exclusively for your Galaxy phone. Note: You must sign in to a Samsung account in order to download Galaxy Apps. ■ From home, tap Apps > Samsung > Galaxy Apps Google Play Music App The Google Play Music app lets you browse, shop, and play back songs purchased from Google Play as well as songs you have loaded from your own music library.
Page 214: Google Play Music Screen Layout
Google Play Music Screen Layout The following diagram outlines the main features of the Play Music app player screen. Feature Description Music list View current playlist or queue Options menu Access the options menu. Music image/album name Display music images and album names (if available). Shuffle playlist Shuffle the current playlist or queue.
Page 215: Create Playlists In Google Play Music
Feature Description Repeat/play next Repeat the current song or play the next song queued. Music title/artist Displays music title and artist (if available). Create Playlists in Google Play Music Organize music into playlists to fit every occasion. 1. From home, tap Apps >...
Page 216: Live Soccer & Tv
For more information on proper wear and use, see samsung.com/us/heartratesensor. Entertainment and Activities...
Page 217 Read and agree to the terms and conditions, and then tap Next.  Sign in to your Samsung account if you have not already done so. You must sign in to a  Samsung account to set and save goals, and use other advanced S Health features.
Page 218: Samsung
Consider it the first step on your path to physical fitness. Samsung+ Get live help, discover new features, and unlock promotions for your Samsung device. ■ From home, tap Apps >...
Page 219: Sprint Music Plus
Sprint Music Plus Purchase, download, and play music, ringtones, and ringback tones for your phone. Install the Sprint Music Plus App Before you use Sprint Music Plus on your phone, you must download and install the app. 1. From home, tap Apps >...
Page 220: Sprint Tv & Movies
Purchase and Download Music from the Sprint Music Plus Store From the Sprint Music Plus Store, you can shop for songs to purchase and download to your phone. 1. From home, tap Apps > Sprint > Sprint Music Plus > Music Store. ...
Page 221: Sprint Zone
Sprint Zone Access your Sprint account, get device information and help, find recommended apps, and more. 1. From home, tap Apps > Sprint Zone 2. Tap My Account to sign in to and manage your Sprint account, Support to get help with your device or service, Sprint News to learn the latest Sprint information, or Network to see or test your current data connectivity.
Page 222 Post a Video to YouTube You can post videos to your YouTube account from your phone. Before posting, you must set up a YouTube account and sign in to it on your phone. 1. From home, tap Apps > Google >...
Page 223: Settings
Settings The following set of topics will cover your phone’s settings menus and options. For an overview of the settings menu, see Basic Settings.
Page 224: Connections Settings
Connections Settings The following topics introduce your phone’s basic settings menus and cover your phone’s Connections settings options. Basic Settings From the home screen, tap Apps > Settings to access your phone’s settings menu. The table below outlines the top-level settings categories. Category Description Wi-Fi...
Page 225 Category Description Set wallpaper for the home and lock screens, and select visual themes for Wallpapers and themes your phone. Configure features for the S Pen, playing games, using the phone with one Advanced features hand, screen capture gestures, and more. See an overview of the status of your device’s battery, storage, RAM, and Device maintenance device security.
Page 226: Access Settings
Access Settings 1. From home, tap Apps > Settings  The settings menu opens. 2. Select categories and then select your settings options.  Settings are made and applied. Tip: You can also access settings from the notification panel. Pull down the status bar and tap Settings Access Connection Settings ■...
Page 227: Wi-Fi Settings Menu
Category Description Mobile networks View and configure your mobile network connections and settings. Location Enable one or more location services. More connection Set wireless and network functions, including scanning for nearby devices, settings using printing services, and setting up a Virtual Private Network (VPN). Wi-Fi Settings Menu The Wi-Fi settings menu lets you turn Wi-Fi on or off, set up and connect to available Wi-Fi networks, and configure advanced Wi-Fi options.
Page 228 5. Configure your Wi-Fi settings.  Your Wi-Fi settings changes are saved. The password, for a household wireless LAN router, is sometimes found on a sticker on the  router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For the password for a public wireless LAN, check with user's service provider.
Page 229: Bluetooth Settings
WPS push button: Set up a connection to a WPS (Wi-Fi Protected Setup) router or other  equipment. WPS PIN entry: View the PIN used by your device to set up a PIN-secured connection to a  Wi-Fi router or other equipment (not configurable). Keep Wi-Fi on during sleep: Specify when to disconnect from Wi-Fi.
Page 230 Pairing Bluetooth devices: Make sure the other devices are set to be discovered. From ● Bluetooth settings, tap the device name in “Available devices” and follow the prompts. Depending on the device, you may be required to enter or accept a passkey. ...
Page 231: Device Visibility
Device Visibility Make your device visible to allow other devices to find it and share content. 1. From home, tap Apps > Settings > Connections 2. Tap Device visibility, and then tap On/Off to turn on visibility. Data Usage Settings The data usage menu lets you view your phone’s mobile and Wi-Fi data usage, set data limits, restrict hotspot usage, and more.
Page 232 3. Data usage settings operations: Data usage cycle: Tap the drop-down menu, and then choose a time period for data usage.  Data usage for the period is displayed on the graph, along with usage by application at the bottom of the screen. Mobile data: Enable or disable mobile data.
Page 233: Airplane Mode
Airplane Mode When you enable Airplane mode, your phone disconnects from all networks, meaning you cannot make calls, send or receive messages, or access the Internet. It also turns off other connectivity features, such as Wi-Fi and Bluetooth. While in airplane mode, you can use other features of your phone, such as playing music, watching videos, or using other applications.
Page 234: Nfc And Payment
NFC and Payment NFC and payment uses the Near-Field Communication (NFC) feature of your phone. You can send information using NFC, including payment through mobile payment services at businesses that support this function. Access NFC and Payment 1. From home, tap Apps >...
Page 235 Tap and Pay With your phone and a payment app (such as Samsung Pay), you can use your phone to pay for items by tapping it to an item at the point-of-purchase. You must have a payment app set up on your phone to use it with Tap and Pay.
Page 236: Mobile Networks Settings
3. Tap Tap and pay.  Tap and pay payment apps you have installed are display. Available options depend on the payment app(s) you have set up on your phone.  Mobile Networks Settings The Mobile networks settings menu allows you to configure your mobile network connections. Set options for network selection and data service.
Page 237: Location Settings
Network mode: Choose a preferred network mode. Available options depend on your  phone’s features, but may include: CDMA, LTE / CDMA, GSM / UMTS, and Automatic (the recommended setting). Access Point Names: View, configure, and add access point names (APNs) for your ...
Page 238 5. Tap Improve accuracy to use other connections for determining your location: Wi-Fi scanning: Allow apps and services to scan for Wi-Fi networks automatically, even  when Wi-Fi is turned off. Bluetooth scanning: Allow apps to scan for and connect to nearby devices automatically ...
Page 239: More Connection Settings
Location Services Google uses Location History to store and use your device’s most recent location data. Google apps, such as Google Maps, can use this data to improve your search results based on places that you have visited. 1. From home, tap Apps >...
Page 240: Nearby Device Scanning
Access More Connection Settings Options 1. From home, tap Apps > Settings > Connections 2. Tap More connection settings. 3. Set items.  Your settings are saved and implemented. Nearby Device Scanning Scan for and connect to nearby devices. You will receive notifications when there are available divides to connect to.
Page 241: Printing
Printing You can print from your phone, using Wi-Fi, to an optional compatible printer (not included). Your phone and the optional printer must be connected to the same Wi-Fi network. Add a Printer Before you can print to a printer, you must add and set it up on your phone. You will need to know the IP address of the printer;...
Page 242: Virtual Private Networks (Vpn)
3. Tap More options > Add printer and follow the prompts to add a printer. 4. Tap More options > Printer settings to configure printer options. Available options may vary depending on the type of printer, and not all printers support all options. Virtual Private Networks (VPN) From your phone, you can add, set up, and manage virtual private networks (VPNs) that allow you to connect and access resources inside a secured local network, such as your corporate network.
Page 243: Add A Vpn Connection
4. Tap Back to return to the main settings menu, and then tap Other security settings. 5. Tap Trusted credentials and then tap your preferred system and user credentials.  Your secure credentials storage is set. You can then download and install the certificates needed to access your local network. Your network administrator can tell you how to do this.
Page 244: Connect To Or Disconnect From A Vpn
3. Tap Add VPN, and then enter the information for the VPN you want to add. Information may include Name, Type, Server address, PPP encryption (MPPE), and  advanced options. Set up all options according to the security details you have obtained from your network ...
Page 245: Disconnect From A Vpn
Connect to a VPN 1. From the VPNs section of the VPN setting window, tap the VPN that you want to connect to. 2. When prompted, enter your login credentials, and then tap Connect.  You will connect to the selected VPN. When you are connected, a VPN connected icon appears in the notification area.
Page 246: Hotspot And Tethering Settings
3. Tap the VPN connection to disconnect from it.  Your phone disconnects from the VPN. When your phone has disconnected from the VPN, you will see a VPN disconnected icon in  the notification area of the status bar. Hotspot and Tethering Settings Use Mobile hotspot and tethering to share your device’s Internet connection with other devices.
Page 247 Advanced Hotspot Settings The hotspot settings menu lets you configure advanced options. Set Network SSID: From the Hotspot window, tap More options > Configure Hotspot > ● Network name, enter a name for your hotspot, and then tap Save. ● Hide your Hotspot: From the Hotspot window, tap More options >...
Page 248 Using Wi-Fi Sharing Your Wi-Fi network may be shared with other devices. Be aware that your device may switch between your saved Wi-Fi networks without notice. 1. From home, tap Apps > Settings 2. Tap Hotspot and Tethering > Hotspot. ...
Page 249: Tethering Settings
Tethering Settings Use Tethering to share your device’s Internet connection with a computer that connects to your device using a USB cable or by Bluetooth. For more information, see Tethering. Note: Using the tethering feature consumes battery power and uses data services. 1.
Page 250: Device Settings
Device Settings The following topics outline the device settings options available on your phone, including sounds, display, gestures, applications, and more. Sounds Settings The following topics cover your phone’s Sounds settings options. Access Sounds Settings ■ From the home screen, tap Apps >...
Page 251 Play tone when the dialing keypad is tapped. Keyboard sound Play a sound when the Samsung keyboard is tapped. Keyboard vibration Set the phone to vibrate when the Samsung keyboard is tapped. Sound quality and Set sound quality and sound effects for your phone. effects Access Sound Settings 1.
Page 252: Sound Mode
Sound Mode You can switch between sound modes, while preserving the individual sound settings you have made. 1. From home, tap Apps > Settings 2. Tap Sounds 3. Tap Sound mode, and then choose a mode: Sound: Your phone uses the sounds, vibrations, and volume levels you have chosen in ...
Page 253: Vibrate While Ringing
Vibrate While Ringing Set the phone to vibrate while ringing. 1. From home, tap Apps > Settings 2. Tap Sounds 3. Tap On/Off next to Vibrate while ringing to enable the feature. Volume Set the system volume level, and set default volume for call ringtones, notifications, and other media. Note: You can also set System volume from the home screen by pressing the Volume key.
Page 254: Vibration Intensity
3. Tap Volume and then drag the sliders to set the default volume for: Ringtone  Media  Notifications  System  Vibration Intensity Set the vibration intensity for incoming calls, notifications, and vibration feedback. 1. From home, tap Apps >...
Page 255: Ringtones And Sounds
Ringtones and Sounds Choose a ringtone for incoming calls. 1. From home, tap Apps > Settings 2. Tap Sounds 3. Tap Ringtone to select a default ringtone. Add a Ringtone When you select a ringtone, you can add a custom ringtone. 1.
Page 256: Vibration Pattern
3. Tap Ringtone, scroll to the bottom of the list, and then tap Add from device storage ® 4. Select a source (OneDrive or Sound picker) for the ringtone.  You will see a list of compatible songs or audio files. To load music on your phone, see Transfer Files between Your Phone and a Computer.
Page 257: Notification Sounds
Notification Sounds Set the default notification sounds for apps such as Messages, Calendar, and Email. 1. From home, tap Apps > Settings 2. Tap Sounds 3. Tap Notification sounds to set options: Default notification sound: Set the default sound for notifications. ...
Page 258: Do Not Disturb
Do Not Disturb This setting allows you to block all notifications and alerts. The options below determine what notifications can make sounds, and during what time periods you want to enter this mode. 1. From home, tap Apps > Settings 2.
Page 259 Scheduling This option allows you to turn Do not disturb mode on or off automatically at scheduled times. Note: Scheduling is not available if Do not disturb mode has been turned on manually. 1. From home, tap Apps > Settings 2.
Page 260 Allow Exceptions This option lets you customize which notifications are allowed while your device is in Do not disturb mode. 1. From home, tap Apps > Settings 2. Tap Sounds 3. Tap Sounds and vibration > Do not disturb. 4. Tap Allow exceptions, and then tap one of the following options: No exceptions: Allow no exceptions.
Page 261: System Sounds
System Sounds Set various other system sound options. 1. From home, tap Apps > Settings 2. Tap Sounds 3. Tap On/Off to enable each option: Touch sounds: Play tones when you touch or tap the screen to make selections.  Screen lock sounds: Play a sound when you unlock the screen.
Page 262: Key-Tap Feedback
3. To On/Off to enable each option: Dialing keypad tone: Play a tone when the dialing keypad is tapped.  Keyboard sound: Play a sound when the Samsung keyboard is tapped.  Keyboard vibration: Vibrate when the Samsung keyboard is tapped.
Page 263: Sound Quality And Effects
Sound Quality and Effects Select options for sound quality while headphones or compatible Bluetooth headsets or speakers are connected. 1. From home, tap Apps > Settings 2. Tap Sounds 3. Tap Sound quality and effects. 4. Tap Equalizer and choose a setting, or tap Advanced or Basic to customize your sound settings.
Page 264: Notifications Settings
Notifications Settings The following topics cover your phone’s Notifications settings options. Access Connection Settings 1. From the home screen, tap Apps > Settings 2. Tap Notifications 3. Tap On/Off next to an app to enable or disable notifications. 4. Tap Advanced to configure more notification options for individual apps. Display Settings Configure your display’s brightness, screen timeout delay, and other display settings.
Page 265 Display Setting Description Font Set a default font and font size. Edge screen Set your Edge screen settings. Content scaling Enable content scaling. Easy mode Set your device to use Easy mode. Display icons with a shaded background to make them stand out on the Icon frames Home screen and Apps screen.
Page 266: Brightness
Access Display Settings 1. From the home screen, tap Apps > Settings > Display 2. Set your display options.  Your display settings are saved and applied. Brightness Adjust the screen brightness to suit your surroundings or personal preference. You may also want to adjust screen brightness to conserve battery power.
Page 267: Blue Light Filter
Blue Light Filter Use Blue light filter at night to help you sleep better. It adjusts your screen color to reduce the amount of blue light, helping your eyes to relax and making it easier for you to fall asleep. You can set a schedule to automatically turn this feature one and off.
Page 268: Font Size And Style
Font Size and Style You can set the font size and style for all text that is displayed on the screen. 1. From home, tap Apps > Settings > Display 2. Tap Font to choose a font size and style. Drag the slider to adjust the font size.
Page 269: Edge Screen Settings
Edge Screen Settings Manage the panels that display on the Edge screen, including your own custom panels, and set up night mode. For more details on using the Edge screen, see Edge Screen. To access Edge screen settings: 1. From home, tap Apps >...
Page 270 Edge Panels Settings Customize your Edge panels: 1. From home, tap Apps > Settings > Display 2. Tap Edge screen. 3. Tap Edge panels. 4. Tap On/Off to enable the feature. The following options are available: Checkbox : Enable or disable each panel. ...
Page 271 Edge Feeds Settings Edge feeds display select information and notifications on the Edge screen when the screen is turned off. To configure the Edge feeds: 1. From home, tap Apps > Settings > Display 2. Tap Edge screen. 3. Tap Edge feeds. 4.
Page 272 Edge Lighting Settings Edge lighting and Quick reply are features that activate when your device is turned over (display side down). Edge lighting illuminates the Edge screen when a notification is received. If People edge is also on, the color of the indicator is the one assigned to the contact who is calling or messaging. To turn on Edge lighting: 1.
Page 273 Quick Reply Settings Quick reply allows you to reject an incoming phone call with a text message by placing your finger on the heart rate sensor for two seconds. The call is rejected, and a preset message is sent to the caller. To turn on and configure Quick reply: 1.
Page 274: Content Scaling
About Edge Screen You can view the current software version and license information for the Edge screen feature. 1. From home, tap Apps > Settings > Display 2. Tap Edge screen. 3. Tap About Edge screen. Content Scaling You can scale content to appear larger or smaller on the screen. 1.
Page 275: Easy Mode
Easy Mode Easy mode provides a simpler experience using your phone, with a simpler home screen layout and simpler app interactions. If you are a first-time smartphone user, or just to want to simplify the operation of your phone, you can turn on Easy mode at any time. 1.
Page 276: Icon Frames
Return to Standard Mode You can use the Easy mode Settings menu to return to Standard mode. 1. From home, tap Apps > Settings > Display 2. Tap Easy mode. 3. Tap Standard mode, and then tap Done. Icon Frames You can show icons with a shaded background to make them stand out on the Home screen and Apps list screen.
Page 277: Screen Timeout
3. Choose one of the following options: Icons only: Show icons only.  Icons with frames: Show icons with shaded backgrounds.  4. Tap Done, and confirm when prompted. Screen Timeout Turn the screen off after a set amount of time. 1.
Page 278: Always On Display
Always On Display See important information without unlocking the screen. You can select an image or information to show on the standby screen. Double-tap a notification icon to view that notification. Note: If you double-tap a notification and a screen lock is enabled, you are prompted to unlock your device.
Page 279: Night Clock
Night Clock Set up a clock that displays on the Edge screen when the screen is off. Night mode is available for a maximum of 12 hours. 1. From home, tap Apps > Settings > Display 2. Tap Night clock. 3.
Page 280: Screen Mode
Screen Mode Choose a screen mode to match your type of viewing. 1. From home, tap Apps > Settings > Display 2. Tap Screen mode. 3. Tap Adaptive display if you want your device to automatically optimize the display to match the type of image displayed and other criteria, such as battery level.
Page 281: Led Indicator
LED Indicator Light up the LED indicator when charging, voice recording, or receiving notifications. 1. From home, tap Apps > Settings > Display 2. Tap LED indicator to turn the feature on or off. Keep Screen Turned Off Prevent the screen from turning on accidentally while the device is in a dark place, such as a pocket or bag.
Page 282: Screen Saver
Screen Saver Screen saver controls what is displayed on the screen when the device is charging. You can choose to display colors or photos. 1. From home, tap Apps > Settings > Display 2. Tap Screen saver. 3. Tap On/Off to enable Screen saver. 4.
Page 283: Advanced Features Settings
Advanced Features Settings Configure features on your device that make it easier to use. S Pen Settings Configure options and settings for the S Pen. 1. From home, tap Apps > Settings > Advanced features 2. Tap S Pen. 3. Configure any of the following settings: Air command: Turn the Air command feature on.
Page 284: Smart Stay
S Pen sound: Tap the check box to enable sounds when writing with the S Pen.  S Pen vibration: Activate vibration feedback when writing with the S Pen.  Smart Stay Smart stay detects your face with the front camera so that the screen stays on while you are looking at it. 1.
Page 285: Manage Game Features
Manage Game Features Configure features on your device that make it easier to use. For example, you can control certain device actions by picking up the phone and by touching the screen with the palm of your hand or turning over the device.
Page 286: One-Handed Operation
One-Handed Operation Adjust the screen size and layout for easy control of your device with one hand. 1. From home, tap Apps > Settings > Advanced features 2. Tap One-handed operation. 3. Tap On/Off to enable or disable the following: Reduce screen size: Press the Home key three times in quick succession to reduce the size ...
Page 287: Other Features
Other Features Configure other useful features. For example, you can control certain device actions by picking up the device and by touching the screen with the palm of your hand or turning over the device. 1. From home, tap Apps >...
Page 288: Applications Settings
Direct share: Share content with specific people directly using the sharing panel from within  any app. Video enhancer: Enhance the image quality of your videos.  Applications Settings View information and configure settings for all apps on your phone. Access Applications Settings 1.
Page 289: Application Options
Application Options 1. From home, tap Apps > Settings > Applications 2. If you have disabled applications: Tap All apps at the top left of the screen.  Tap All apps, Enabled, or Disabled.  3. Tap More options to configure the following: Default applications: Choose or change apps that are used by default for certain features, ...
Page 290: Manage Apps
Manage Apps You can view and update information about an application, including memory usage, default settings, and permissions. 1. From home, tap Apps > Settings > Applications 2. Tap an application to view and update information about the application. The following options are displayed: Uninstall/Disable: Uninstall or disable the application.
Page 291: Default Applications
Default Applications Set or clear default applications for certain built-in features of the phone. 1. From home, tap Apps > Settings > Applications 2. Tap More options > Default applications. 3. Tap each default setting to see what services or applications are available to set as the default. Browser app: Choose a default browser app.
Page 292: App Permission Settings
App Permission Settings Configure settings and permissions for your phone’s apps. 1. From home, tap Apps > Settings > Applications 2. Tap > App permissions. 3. Tap an app to configure its settings and permissions. Note: Available settings and permissions vary by app. Device Settings...
Page 293: Personal Settings
Personal Settings The following topics cover your phone’s personalization settings, including wallpaper, themes, lock screen and security settings, accounts, and more. Wallpapers and Themes Settings The following topics cover your phone’s Wallpapers and themes settings options. Wallpaper You can change the wallpaper for the Home and lock screens. Change the Wallpaper ■...
Page 294: Themes
Themes Themes are packages of visual content that provide different wallpapers and icons for your phone. Change the Theme 1. From home, tap Apps > Settings > Wallpapers and themes > Themes. 2. Tap a theme to preview it. Tap View all to see all available themes. ...
Page 295: Icons
Icons Apply custom icons to replace built-in app icons. Change the Theme 1. From home, tap Apps > Settings > Wallpapers and themes > Icons. 2. Tap an icon set to view a preview of the icons.  Tap View all to see all available icon sets. Tap Apply to apply the selected icon set.
Page 296: Lock Screen And Security Settings
Lock Screen and Security Settings The lock screen settings let you set your method for unlocking your phone, customize lock screen options, determine whether to show tips for unlocking the phone, and enter your owner information to be displayed on the lock screen. The Security settings let you set encryption options, password visibility, administrator settings, and credential storage options.
Page 297: Screen Lock
Access Lock Screen and Security Options ■ From home, tap Apps > Settings > Lock screen and security  The lock screen and security menu opens. Screen Lock You can increase the security of your phone by creating a screen lock. When enabled, you have to draw the correct unlock pattern on the screen, enter the correct PIN, enter the correct password, or scan your fingerprint or irises to unlock the phone’s control keys, buttons, and touchscreen.
Page 298: Use A Screen Unlock Pattern
Access Screen Lock Settings 1. From home, tap Apps > Lock screen and security  The lock screen and security menu opens. 2. Tap Screen lock type and follow the prompts to enter your pattern, password, fingerprint, or iris scan. ...
Page 299: Use A Screen Unlock Pin
If you fail to draw the correct unlock pattern on the screen after five attempts, you will be  prompted to wait for 30 seconds before you can try again. Note: If you do not want the unlock pattern to display on the screen when you unlock it, from home, tap Apps >...
Page 300 Use iris recognition as an alternative to entering passwords in certain apps. You can also use your irises to verify your identity when logging in to your Samsung account. Warning! Some people may have dizziness, seizures, epileptic seizures or blackouts triggered by light flashes or patterns, even if they have never had a seizure or blackout before.
Page 301: Unknown Sources
Secure Folder Lock your private content and apps to enhance security. You must sign in to your Samsung account in order to use Secure Folder. You must also set a secure lock for your device.
Page 302: Encrypt Sd Card
• Automatic updates can also be limited to only when your device is connected to a Wi‑Fi network. Send security reports: Use Wi-Fi to send security reports to Samsung for threat analysis.  Device Administration Manage your device administrators and application installation privileges.
Page 303: Credential Storage
Credential Storage Manage your security certificates. If a certificate authority (CA) certificate gets compromised or for some other reason you do not trust it, you can disable or remove it. 1. From home, tap Apps > Settings > Lock screen and security 2.
Page 304: Cloud And Accounts Settings
Cloud and Accounts Settings Set up and manage accounts, including your Google Account, Samsung account, email, and social networking accounts. Depending on the account, you can choose to synchronize your calendar, contacts, and other types of content. Access Cloud and Accounts Settings ■...
Page 305: Samsung Cloud
> Settings > Cloud and accounts 2. Tap Samsung cloud. If a Samsung account has not been added, tap Add account and follow the prompts.  3. From the Samsung cloud menu, the following options are available: Cloud usage: View how much cloud storage your data is using.
Page 306: Accounts
Network settings: Limit syncing data to when the device is connected to a Wi-Fi network. • Remove account: Remove your Samsung account. Accounts Add and manage all your email, social networking, and picture and video sharing accounts. Set Up a New Account 1.
Page 307: Backup And Reset
Back up my data to your Samsung account. When reinstalling an application, backed up settings and data will be Restore restored from your Samsung account. Enable backup for application data, Wi-Fi passwords, and other settings Back up my data to your Google Account.
Page 308 ● Performing a factory data reset erases all data on the phone. It is recommended that you back up important data before performing a factory data reset. ● Erased information cannot be restored. Only erase data after you are sure you have saved everything you need.
Page 309 2. Tap Backup and reset. 3. Configure these options: Back up my data: Enable back up of your phone log, messages and more through your  Samsung account. Restore: Use your Samsung account to restore your backup data.  Personal Settings...
Page 310 Google Account Backup Settings Enable backup of your information to Google servers. 1. From home, tap Apps > Settings > Cloud and accounts 2. Tap Backup and reset. 3. Configure these options: Back up my data: Enable back up of application data, Wi-Fi passwords, and other settings to ...
Page 311: Auto Restart
Auto Restart Optimize your device by restarting it automatically at set times. The device only restarts if it is not in use and battery power is more than 30%. Note: Any unsaved data is lost when the device restarts. To enable Auto restart: 1.
Page 312: Reset Settings
Reset Restore your device to its default settings. Reset Settings You can reset your device to its factory default settings, which resets everything except the security, language, and account settings. Personal data is not affected. 1. From home, tap Apps >...
Page 313: Factory Data Reset
Reset Network Settings You can reset Wi-Fi, Mobile data, and Bluetooth settings with Reset network settings. 1. From home, tap Apps > Settings > Cloud and accounts 2. Tap Backup and reset. 3. Tap Reset network settings. 4. Tap Reset settings, and confirm when prompted. Factory Data Reset Reset your device to factory defaults, erasing all data from your device.
Page 314 To reset your device: 1. From home, tap Apps > Settings > Cloud and accounts 2. Tap Backup and reset. 3. Tap Factory data reset. 4. Tap Reset device and follow the prompts to perform the reset. 5. When the device restarts, follow the prompts to set up your device. Note: Unless you removed all Google Accounts from the phone before performing the Factory data reset, you will need to sign in to the Google Account that was previously assigned to the phone to complete setup.
Page 315: Smart Switch
Smart Switch Transfer content from your old device to this device. 1. From home, tap Apps > Settings > Cloud and accounts 2. Tap Smart Switch and follow the prompts. Google Settings Configure your device’s Google settings. Customize Google To customize your Google settings: 1.
Page 316: Accessibility Settings
Google Photos Backup: Configure your Google Photos backup settings.  Location: Configure your Google location settings.  Ads: Configure your Google advertising profile.  Connected apps: Configure apps which use your Google account.  Data management: Configure your Google Drive app. ...
Page 317: Vision Accessibility Settings
Accessibility Option Description Dismiss or snooze alarms, calendar events, and timer alerts, and Single tap mode answer or reject incoming calls with a single tap. Import and export your accessibility settings, or share them with other Manage accessibility devices. Services Configure other accessibility services, if installed.
Page 318: Hearing Accessibility Settings
High contrast fonts: Adjust the color and outline of fonts to increase the contrast with the  background. High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to  increase the contrast between the keys and the background.
Page 319: Dexterity And Interaction Settings
Hearing aids: Automatically adjusts to attempt to improve the sound quality for use with  hearing aids. Samsung subtitles (CC): Displays Samsung subtitles where available. Tap On/Off to turn  the option on or off, and then configure options. Google subtitles (CC): Displays Google subtitles where available. Tap On/Off to turn the ...
Page 320: Configure Other Accessibility Settings
Press and hold delay: Choose how long your phone waits during a touch and hold gesture  on the screen, before continuing with the touch and hold action. Interaction control: Control how your phone interprets motions and screen touches. To turn ...
Page 321: System Settings
 Report diagnostic info: Choose to send diagnostic information about your device to  Samsung when it experiences technical issues. Language and Input Settings Your phone’s language and input settings let you select a language for the phone’s menus and keyboards, select and configure keyboard settings, configure speech input settings, and set your phone’s...
Page 322 Language and Input Setting Description Text-to-speech Set text-to-speech options. Pointer speed Set the speed of the pointer for a mouse/trackpad. Access Language and Input Setting Options 1. From the home screen, tap Apps > Settings 2. Tap General management > Language and input. ...
Page 323: Date And Time Settings
 Google voice typing: Configure your options, including language detection.  Samsung voice typing: Select the language to use with Samsung voice input.  Language: Handwriting can be recognized in Notes. Use this option to select a language that ...
Page 324: Device Maintenance Settings
Access Date and Time Options 1. From the home screen, tap Apps > Settings 2. Tap General management > Date and time. 3. Set available date and time options.  Your date and time settings are applied and saved. Device Maintenance Settings Device maintenance provides an overview of the status of your device’s battery, storage, and RAM.
Page 325: Optimize Now
Optimize Now The Optimize Now feature improves device performance. When used, it accomplishes this through the following actions: ● Identifying apps that use excessive battery power and clearing unneeded items from memory. ● Deleting unnecessary files and closing apps running in the background. ●...
Page 326: Battery Settings
Battery Settings Monitor your phone’s battery usage through this settings menu. View which functions are consuming your battery’s charge and at what percentage. You can also display the battery charge remaining as a percentage on the status bar. 1. From home, tap Apps >...
Page 327: Storage Settings
Storage Settings The Storage settings menu lets you manage internal and optional installed SD card (not included) storage on your phone. Storage Settings Overview The storage settings menus allows you to configure the following options: Storage Device Description ● Total space: View the total space/free space in your phone’s memory. ●...
Page 328 Access Storage Settings 1. From home, tap Apps > Settings > Device maintenance 2. Tap Storage. 3. View memory usage for the different types of information stored in your phone’s memory. Tap an item for more information. Note: Tap Clean now to free up storage space by removing unneeded files. System Settings...
Page 329: Microsd Card Settings
microSD Card Settings A microSD memory card is an optional accessory (not included) that allows you to store images, videos, music, documents, and other data on your phone. For information about inserting or removing optional SD cards, see Card. Important: You can damage a microSD card by improper installation. Please be careful when inserting, removing, or handling it.
Page 330: Format A Microsd Card
2. Tap Storage.  The total and available memory space will be displayed. Format a microSD Card Formatting a microSD card permanently removes all files stored on the card. 1. From home, tap Apps > Settings > Device maintenance System Settings...
Page 331: Unmount A Microsd Card
2. Tap Storage. 3. Tap More options > Storage settings. 4. Tap SD card > Format > Format. Note: Formatting erases all the data on an installed microSD card, after which the files CANNOT be retrieved. To prevent the loss of important data, please check the contents before you format the card. Unmount a microSD Card When you need to remove an optional installed microSD card, you must unmount the card first to prevent corrupting the data stored on it or damaging the card.
Page 332 2. Tap Storage. 3. Tap More options > Storage settings. 4. Tap SD card > Unmount. Mount a microSD Card When you install an optional memory card, it is automatically mounted (connected to the device) and prepared for use. However, should you unmount the card without removing it from the device, you need to mount it before it can be accessed.
Page 333: Ram
2. Tap Storage. 3. Tap More options > Storage settings. 4. Tap SD card > Mount. Check the amount of available RAM. You can close background apps and reduce the amount of RAM you are using to speed up your device. 1.
Page 334: System Update
System Update Keep your phone up-to-date with the latest software. Access System Updates 1. From the home screen, tap Apps > Settings 2. Tap System Update  The System Update menu appears. For details about updating your phone, see Update Your Phone.
Page 335: Help Menu
Help Menu The Help menu provides tips and guidelines to help you use your phone. Access Help 1. From the home screen, tap Apps > Settings 2. Tap Help  The Help menu and topics appear. 3. Tap on a topic to view its contents. 4.
Page 336: About Device
Review various types of important legal information, including Open Legal information source licenses, Google legal information, System WebView licenses, Wallpapers, Samsung legal information, and the Privacy Alert. Change the name of your device (other devices see this name when Device name using Mobile hotspot or Bluetooth).
Page 337 About Device Item Description Kernel version Check the phone’s kernel version. Build number Check the current phone build number. SE for Android status Check the phone's SE for Android status. Security software version Check the phone's security software version. KNOX version Check the current KNOX version.
Page 338: Getting Help
Getting Help The following set of topics will cover troubleshooting tips, phone specifications, and how to contact Sprint and manage your wireless service.
Page 339: For Assistance
For Assistance The following topics address areas of support for your phone, including troubleshooting, specifications, account information, warranty information, and customer service contact information. Troubleshooting Check the questions and answers below for troubleshooting solutions for common phone issues. Check Here First Problem: Phone freezes/operation is unstable.
Page 340: Sprint Account Information And Help
Solution 5: Is a disabled access point set? To reset to initial settings: From home, tap Apps > Settings > Connections > Mobile networks > Access  Point Names > More > Reset to default. Problem: Battery level goes down quickly. Solution: Are you where signal is weak or have been out of service area for a long period? Calling where signal is weak or being out of service area uses a lot of Battery.
Page 341: Manage Your Account
Manage Your Account Manage your Sprint account from your computer, your Sprint phone, or any other phone. Online: sprint.com/mysprint ● Access your account information. ● Check your minutes used (depending on your Sprint service plan). ● View and pay your bill. ●...
Page 342: Sprint Support Services
WARNING! This product contains chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, please call 1-800-SAMSUNG (726-7864). Note: Water-resistant and dust-resistant based on IP68 rating, which tests submersion up to 5.0 feet for up to 30 minutes.
Page 343: Intellectual Property
Intellectual Property All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone System”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions.
Page 344: Samsung Electronics America (Sea), Inc
Samsung KNOX ™ Samsung KNOX is Samsung’s security platform and is a mark for a Samsung device tested for security with enterprise use in mind. Additional licensing fee may be required. For more information about KNOX, please refer to: samsung.com/us/knox [061616] Samsung Electronics America (SEA), Inc.
Page 345: Legal Information
Full written terms and detailed information about the warranty and obtaining service are available on the device at: Settings > General management > Legal Information > Samsung legal or you may access the online version of the Health/Safety and Warranty guide for your device at: English samsung.com/us/Legal/Phone-HSGuide...
Page 346: Index
Index 1Weather, 185 Tabs, 146 3-way Calling, 91 Calculator, 185 4G, 140 Calendar, 186 About Device, 324 Add event, 186 Accessory Port, 7 Settings, 189, 280 Accounts Sync Exchange ActiveSync calendar, 188 Add new, 294 View events, 187 Manage, 294 Call Forwarding, 92 Settings, 294 Call Log...
Page 347 View pictures and videos, 178 Instagram, 150 Global Roaming Mode, 152 International Data Roaming, 156 Gmail Keyboard Archive threads, 123 Samsung keyboard, 43 Create account, 46 Language Settings, 309 Delete threads, 124 Live Soccer & TV, 204 Labels, 123 Lookout, 194...
Page 348 S Pen, 27 Sprint Music Plus, 207 S Voice, 195 My Files, 194 Settings, 195 Nearby Device Scanning, 228 Samsung Gear, 196, 199 NextRadio, 204 Samsung Keyboard, 43 NFC and Payment, 222 Samsung Notes, 196 Notification Icons, 61 Samsung Pay, 197...
Page 349 Sprint Fun & Games, 206 Uber, 199 Sprint Music Plus, 207 Vibration, 249 Sprint Operator Services, 330 Video Camera Sprint TV & Movies, 208 Record video, 176 Sprint Worldwide Wireless Service, 151 Videos Sprint Zone, 209 Record, 176 Status Bar, 60 View, 178 Status Icons, 60 Vision Accessibility, 305...

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