Faults And What To Do About Them - Siemens WS12K261HK Instructions Manual

Faults and what to do about them.

en
Display
:
.
Other displays
Faults and what to do about them.
Faults
Water is running out.
Water not flowing in.
Detergent not dispensed.
Washing machine door
cannot be opened.
Programme does not
start.
Detergent solution is not
drained.
Water not visible in the
drum.
Spin result not satisfac-
tory.
Laundry wet/too damp.
Spin cycle activated sev-
eral times.
The programme takes
longer than usual.
The programme duration
changes during the wash
cycle.
Residual water in the care
product dispenser.
26
Cause/Remedy
~ flashes: Mains voltage too low ~ Page 22
~ flashes: Undervoltage during the washing programme. The programme
duration is extended. ~ Page 22
Switch off the appliance, wait for five seconds and switch it back on again. If the
indicator appears again, call the after-sales service ~ Page 28
Cause/Remedy
Attach/replace the drain hose correctly.
■
Tighten the screw-fitting on the supply hose.
■
! Start/Reload not selected?
■
Tap not open?
■
Filter may be blocked? Clean the filter. ~ Page 24
■
Supply hose kinked or trapped?
■
Safety function active. Stop programme?
■
– – – (Rinse stop = without final spin cycle) selected? ~ Page 20
■
Can be opened by emergency release only?
■
! Start/Reload or 5 (Ready in) time selected?
■
Washing machine door closed?
■
Childproof lock active? Deactivate. ~ Page 19
■
– – – (Rinse stop = without final spin cycle) selected? ~ Page 20
■
Clean the drain pump. ~ Page 23
■
Clean the outlet pipe and/or drainage hose.
■
Not a fault – water below the visible area.
Not a fault – the unbalanced load detection system has interrupted the spin
■
because the laundry is unevenly distributed. Distribute small and large
items of washing in the drum.
Too low speed selected?
■
Not a fault – unbalanced load detection system adjusts imbalance.
Not a fault – unbalanced load detection system adjusts imbalance by
■
repeatedly distributing the laundry.
Not a fault – foam detection system active – a rinse cycle is switched on.
■
Not a fault – VoltCheck active ~ Page 22
■
Not a fault – the programme sequence is optimised for the particular wash pro-
cess. This may result in changes to the programme duration in the display field.
Not a fault – the effect of the care product is not affected.
■
Clean the insert if necessary.
■