3.2 System Control
3.2.1 Forwarding a Waiting Call (Automatic Overflow / Hurry-
up Transfer)
When you (operator 1) are busy and an outside call comes to you directly, that
call is put in a waiting queue. When the number of calls in the queue exceeds
the assigned limit, calls will automatically be forwarded to operator 2.
You can check the condition of the queue with the Hurry-Up button light, and
forward the first call in the queue to a pre-assigned extension.
To forward
PT
(Hurry-up)
Press Hurry-up.
•
The Hurry-Up button light shows the current status as follows:
Off: No waiting call
Red: At least one call is waiting.
Flashing red: Number of calls exceeds assigned limit.
Customising Your Phone
•
4.1.1 Customising Your Phone (Station Programming)
Create or re-arrange a Hurry-Up button.
Operator Operation
3.2 System Control
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