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QuickSpecs
Standard Features
Care Pack services or customized service agreements. Hard drives have either a one year or three year
warranty; refer to the specific hard drive QuickSpecs for details.
NOTE: Server Warranty includes 1-Year Parts, 1-Year Labor, 1-Year Onsite support with next business
day response. Warranty repairs may be accomplished through the use of Customer Self Repair (CSR)
parts. These parts fall into two categories: 1) Mandatory CSR parts are designed for easy replacement.
A travel and labor charge will result when customers decline to replace a Mandatory CSR part; 2)
Optional CSR parts are also designed for easy replacement but may involve added complexity.
Customers may choose to have HPE replace Optional CSR parts at no charge. Additional information
regarding worldwide limited warranty and technical support is available
at: http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html.
HPE ProLiant DL20 Generation9 (Gen9)
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