Potterton Suprima 30L Installation & Service Instructions Manual page 84

Care Of Your Boiler and System During the Guarantee
Period and Beyond:
1. Registration of Purchase
It is important to register the purchase of your Potterton boiler to
ensure you receive prompt and efficient handling in the event
your boiler requires attention during the guarantee period.
To register your guarantee simply complete and detach the
Registration of Purchase form enclosed with these instructions.
It is important to include details of your installer (if known) and to
return the completed form to the Potterton Registration
Department.
2. During the Guarantee Period
In the event of any problems with your system or the operation of
the boiler, you should first call your installer. If there is a fault
with the boiler under guarantee which your installer is unable to
rectify, he/she will call Potterton Service Operations. For 12
months from the date of installation (or 18 months from the date
of manufacture, which ever is shorter), Potterton will attend to any
manufacturing defect, on the appliance only (not the system or
ancillary controls), free of charge for parts and labour, subject to
there being no misuse or abuse. This does not effect your
statutory rights.
Service visits by Potterton Service Operations outside the terms
of the boiler guarantee, will be charged for both parts and labour
at our normal rates for chargeable work. During the period of the
boiler guarantee, Potterton will only be responsible for the cost of
work done by them or on their instructions by their Agent. We
cannot accept any liability for expenditure or work done by other
parties without our knowledge and/or approval.
3. Safety Check / Routine Maintenance
It is strongly recommended you have your boiler checked annually
for safety and for routine maintenance. This should be carried out
by a CORGI Registered Installer/Service Agent or Potterton
Service Operations to comply with the requirements of the Gas
Safety (Installation & Use) Regulations 1998.
4. Boiler Breakdown Insurance
We are pleased to offer you the opportunity to protect your
investment once your initial boiler guarantee has expired, by the
payment of an annual premium. You can continue with this
insurance for the normal life of your boiler and you will find a
special 30 day introductory offer for a second year cover together
with a card to register your purchase, as part of the "User Pack"
supplied with your boiler.
If you have not been handed a Registration Card/additional
2nd Year Breakdown Insurance offer, Please contact the
Potterton Registration Department for a copy by telephoning
(020) 8944 4972.
Supplied By www.heating spares.co Tel. 0161 620 6677
Baxi Potterton
Brownedge Road, Bamber Bridge
Preston, Lancashire
PR5 6SN
www.potterton.co.uk
5102871 - Iss. 02
Publication No.
General Enquiries
08706 060 780
Tel.
Technical *
08706 049 049
Tel.
Service *
08706 096 096
Tel.
01926 410 006
Fax.
Literature Request
08706 060 623
Tel.
* To aid continuous improvement and staff training, calls to
this line may be monitored or recorded.
All descriptions and illustrations provided in this leaflet have been
carefully prepared but we reserve the right to make changes and
improvements in our products which may affect the accuracy of the
information contained in this leaflet. All goods are sold subject to our
standard Conditions of Sale which are available on request.
(02/2002)