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Problem
Calls cannot be made
Calls cannot be made from
Fixed Dial Store
Calls cannot be received
Emergency calls cannot be
made
Phone numbers cannot be
recalled from Phonebook
IMPORTANT ERROR MESSAGES
These are some of the most important error messages which may be displayed:
Error Message
Area Not Allowed
Auto Redial List Full
Attempt Failed...Please Try
Again
94
Appendix B: Specifications & Troubleshooting
Cause
The phone is locked
Outgoing calls are barred
The phone is not registered to
a network
The phone is not switched on
Incoming calls are barred
The phone is not registered to
a network
You are not in a GSM
coverage area
The phone is locked
Phone number has been
restricted
Meaning
Roaming in the selected area is not allowed
Redial list of unsuccessfully dialed numbers is full - switch the
phone off and then on again
The phone experienced a failure connecting to the network
when attempting to place an emergency (911) call.
Possible Solution
Unlock the phone
Disable the outgoing call
barring, or barred dial
Move to a coverage area and
operate your phone after it has
registered with a network.
Check your SIM card supports
Fixed Dial
Check if the Fixed Dial is
switched on
Check the phone number is
stored in the Fixed Dial
Switch the phone on
Disable the incoming call
barring
Move to a coverage area and
operate your phone after it has
registered with a network
Check that the antenna
symbol
is displayed - move
to a coverage area and
operate your phone when the
antenna symbol is displayed
Unlock the phone
Switch off restriction
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