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Problem
You sometimes see a squared
pattern on the screen, your picture
is "freezing" or a picture showing a
TV with a noisy pattern.
You cannot select all of your
channels and the P+/- or arrow
up/down buttons do not always
work.
Even if you use the number
buttons, you cannot access a
particular channel.
You have forgotten your parental
code.
You set a timer but did not record
what you wanted.
The order of the channels has
changed.
The on-screen displays are not as
sharp as expected.
The picture on some channels
seems to have been stretched or
squashed.
Possible cause
Your aerial may need adjusting or
your local transmitter may not be
working.
There could be a transmission
problem.
Your aerial may have been moved,
for example by severe weather.
Your aerial connection has become
loose or disconnected.
Some channels have been selected
as favourites and the favourites
mode is on.
The parental lock has been
activated on this channel and an
OSD message ask for your parental
code.
The video was set incorrectly.
They have been re-arranged as
described in chapter 7.3.2.3.
If you have connected using SCART
and you have an RGB-compatible
TV, one of the receiver settings
could be wrong.You have
connected the receiver TV SCART
to a SCART socket of your TV set
which is not RGB-capable
The broadcast is probably in wide
screen and the receiver settings
may not be correct.
Action
Call your local dealer.
This is normally only a temporary
situation and should correct itself.
Check signal quality and if
necessary re-align your aerial.
Check all aerial connections and
make sure they are all firmly
pushed into sockets.
Use the "FAV" button to select
another Favourite list. Use the All
TV Channel list to see all possible
TV channels.
Enter your parental code to access
the channel or remove it as a
locked channel. See chapter 7.7.2
for more details.
See chapter 7.7.3
Make sure that your video is set
for the same time as your digital
receiver.Alternatively use one of
the Easy Recording options to
control automatically your VCR or
DVD (see chapter 9.1)
Refer to this chapter to change the
order again.
Refer to chapter 7.2.2 and alter the
"TV / VCR output" setting to
RGB/CVBS.Check if the TV SCART
socket of the TV is RGB-capable, if
not refer to the user manual of
your TV to change the SCART
connection to your TV.
Check the receiver "TV format"
option setting, following the
information in chapter 7.2.2. If you
have a wide screen TV, you may
also need to check the settings on
your TV.
TROUBLE SHOOTING GUIDE 35
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