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INNOVATION & TECHNOLOGY
Graupner/SJ GmbH manufacturer's declaration
Contents of the manufacturer's declaration
If
there should be an evident material or processing defect in one of the items marketed in the Federal
Republic of Germany and purchased by a consumer (Article 13 BGB [German Civil Code]), we, Graupner/
SJ GmbH, Kirchheim/Teck, Germany, accept responsibility for eliminating the item's defect within the scope
of liability specified below.
The rights acquired through this manufacturer's declaration cannot be asserted by the consumer if the failure
in the usability of the item is due to natural wear, use under competitive conditions, improper usage (including
improper installation) or external causes.
This manufacturer's declaration does not affect the consumer's legal or contractual rights regarding defects
arising from the purchase contract between the consumer and the seller (dealer).
Extent of the warranty
If a claim is made under warranty, we undertake at our discretion to repair or replace the defective
goods. We will not consider supplementary claims, especially for reimbursement of costs relating
to the defect (e.g. installation/removal costs) and compensation for consequential damages unless
they are permitted by law. This does not affect claims based on legal regulations, in particular those
associated with product liability law.
Warranty requirements
The purchaser is required to make the warranty claim in writing, and must enclose original proof of purchase
(e.g. invoice, receipt, delivery note) and this warranty card. The purchaser must also return the defective
goods to the following address at his/her own cost:
Graupner/SJ GmbH, Service Department,
Henriettenstr. 96, 73230 Kirchheim/Teck, Germany
The purchaser should state the nature of the material defect or manufacturing fault, or the symptoms
of the fault, in as accurate a manner as possible, so that we can check if our warranty obligation is
applicable.
The goods are transported from the consumer to us and from us to the consumer at the risk of the
consumer.
Period of validity
This declaration only applies to claims made to us during the claim period as stated in this declaration.
The claim period is 24 months from the date of purchase of the product by the consumer from a
dealer in the Federal Republic of Germany (date of purchase). If a defect arises after the end of
the claim period, or if the evidence or documents required according to this declaration in order to
make the claim valid are not presented until after this period, then the consumer forfeits any rights
or claims from this declaration.
Limitation period
If we do not acknowledge the validity of a claim based on this declaration within the claim period, all
claims based on this declaration are barred by the statute of limitations after 6 months from the time
the claim was raised; however, this cannot occur before the end of the claim period.
Applicable law
This declaration and the claims, rights and obligations arising from it are governed exclusively
by German substantive law, without the rules of private international law, and excluding the UN
Convention on Contracts for the International Sale of Goods.
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