Table of Contents
Advertisement
JFI
Consumer Services
At Hotpoint we're committed to providing you with the best appliances we know how
to build and we know that you want your appliances to give you many years of dependable
service.
Our Consumer Services are designed with your needs and wants in mind.
WarrantyProtection
Yournewapplianceis a well designedand engineered Seethe warrantyon the back pageof this book for
product.Before it left the factcry, it went through
details.
rigoroustests to detect manufacturingdefects.And
you havea written warrantyto protect you.
PromptServiceat yourConvenience
Whetheryour appliance is in or out of warranty,
you'rejust a phonecall awayfrom our nationwide
networkof FactoryTrainedServiceprofessionals.
Simply call our Hotpoint serviceorganization.
You'llfind them in the White Pagesunder"Hotpoint
FactoryService;'and in the YellowPagesunder
"Hotpoint CustomerCare" Service."
Serviceis scheduledat your convenienceand the
technician drivesa fully-stockedparts servicetruck
so that, in most cases,the repaircan be completed
in onevisit.
We'reproud of our serviceand want you to be
pleased,but if for some reasonyou are not happy
with the serviceyou receive,hereare three steps to
follow for further help.
FIRST, c ontact the peoplewho servicedyour
appliance.Explainwhy you are not pleased.In most
cases,this will solvethe problem.
NEXT,if you are still not pleasedwrite ail the details
— including your phonenumberto:
Manager,ConsumerRelations
Hotpoint
Appliance Park
Louisville,Kentucky40225
FINALLY, i f your problem is still not resolved,write:
=
Major ApplianceConsumerAction Panel
20 North WackerDrive
Chicago,Illinois 60606
-
ServiceContracts
l%
trouble-free servicebeyond
tract we'll keepyour appliancein good
crating condition during the contract period
the
writtenwarrantyperiod.
no additional charge.Servicecontracts
t you pay today's pricesfor servicea
If you preferto budgetyour repairexpenditure
month, a year,or severalyearsfrom now.
insteadof being surprisedby them, Hotpoint
And, you'll receiveservicefrom Hotpoint
offers servicecontracts for varying lengths of
trained servicetechnicians using only
time on all Hotpoint major appliances.With a
GenuineHotpoint parts.
The (Wick Fix@System
You can
save moneyand time
by doing it
yourself.
For do-it-yourselferswho would prefer
to fix Hotpoint major appliances
themselves ...Hotpoint offers an
industry first, the Quick Fix@ System.
A programfor do-it-yourselfappliance repair,
the system includes step-by-steprepair
manuah for refrigerators,most non-microwave
electric ranges,dishwashers,and standard
and large capacity washersand dryers,plus
specially packagedreplacementparts, and
technical help with a toll free 800 number
Help
for YOU By Phone
-—=
~
Shouldyou need help in the selection and
~~,
The GE AnswerCenterTM 800.626.2000
—
—
purchaseof new appliances,or have
consumer information serviceis open 24
questionsabout the operationof the Hotpoint '~-
hours a day,sevendays a week.
.- W
~-
appliancesyou now own—or haveany other
'~--
questionsabout our consumerproducts or
~
Our staff of expertsstands readyto assist
servicesyou areonly a TOLL-FREE calI away.
The GE AnswerCen';ey
800.626.2000 'ouanytime"
-—-—
Advertisement
Table of Contents
