Corisumer Services - Hotpoint RE959 How To Get The Best

."..
r
i%
I
-s
Consumer Services
—
-
-—
—
At I-lotpointwe're committed to providingyou with the best appliances we
know how
to build and we know that you want your appliancesto give you many yearsof dependable
service.
Our Consumer Services are designed with your needs and wants in mind.
Warranty Protection
Yournewappliance is a welldesigned andengineeredSeethewarranty onthe backpageof thisbook for
product.Beforeit leftthefactory, i t wentthrough
details.
rigorous teststo detectmanufacturing d efects. A nd
you havea written warrantyto protect you.
PromptServiceat yourConvenience
Whether your applianceis in or out of warranty,
you'rejust a phonecall awayfrom our nationwide
networkof FactoryServiceprofessionals.
Simply call our Hotpoint serviceorganization.
You'llfind them in the White Pagesunder"Hotpoint
FactoryService;'and in the YellowPagesunder
"Hotpoint CustomerCare@ Service."
Serviceis scheduledat your convenienceand the
techniciandrives-afully-stockedparts servicetruck
so that, in most cases,the repaircan be completed
in one visit.
We'reproudof our serviceand want you to be
pleased,but if for some reasonyou are not happy
with the serviceyou receive,hereare three steps to
follow for further help.
FIRST, c ontact the peoplewho servicedyour
appliance.Explainwhy you are not pleased.In most
cases,this will solvethe problem.
NEXT,if you are still not pleasedwrite all the details
— including your phonenumberto:
Manager,ConsumerRelations
Hotpoint
Appliance Park
Louisville,Kentucky40225
FINALLY, i f your problem is still not resolved,write:
MajorAppliance ConsumerAction Panel
20 North WackerDrive
Chicago,Illinois 60606
ServiceContracts
For
trouble=freeservice beyond
d
the written warranty pqriod.
If youpreferto budgetyour repaire
insteadof being surprisedby them,
offers servicecontracts for varying
time on all Hotpoint major applianc
The QuickFixTM System
,=&&#
Youcansavetime and money .@@2?2
photos on dozensof procedures,plus
by doing it yourself.
$6
<2
diagnostic charts and tips on preventive
!
maintenance.Replacementparts for the
The Quick Fix'MSystem is designedto ~ most common repairsare availablefrom
meetthe needsof both experiencedor
#
the Quick Fix'M Systemdisplay located at
beginningdo-it-yourselfersand takes a lot
@"'"
participating dealersor Hotpoint Factory
of mysteryout of homeappliancerepair. Servicelocations.
Step-by-StepManualscoveringthe repairof ~ Most of the repairscan be madewith the kitchen
standardand large capacity washers,standardand
drawervariety of tools you alreadyhaveat home.In
largecapacity dryers,refrigerators,dishwashers
fact, the screwdriveris called for most often in Quick
and ranges(non-microwave), include instructive Fix~M System procedures.
HelpforYouBy Phone
~—.
~
Shouldyou need help in the selection and
~.
The GEAnswer CenterTM 800.626.2000
purchaseof new appliances,or have
consumerinformation serviceis open 24
questionsabout the operationof the Hotpoint
hours a day,sevendays a week.
appliancesyou now own—or have
any
other
~
questionsabout our consumerproductsor
~
Our staff of experts stands readyto assist
servicesyouare only a TOLL-FREE c all away. The GE AnswerCen/e!
800.626.2000 'ou anytime"