Samsung SNC-550 User Manual page 122

SNC-550 Network Camera
Problem
SENS-UP function is
not working.
Audio is not working
Video is stopped
118
Solution
Please check if the AGC menu is set to
the OFF position.
Please check if the SHUTTER menu is
set to MANUAL mode.
Please check the limit of SENS-UP
AUTO mode.
Please check the audio is selected from
admin page.
Please check speaker volume from the
viewer.
In case input sound through microphone
at Viewer is not outputted through Audio
Out of server, please check whether
Audio Out channel is selected at admin
page. Or check whether microphone is
available at Viewer.
Please check audio driver is working in
user's PC.
Please check whether network cable of
SNC-550 network camera is correctly
connected
In case user uses hub or IP router, check
whether these network equipments are
working properly.
Open MS-DOS
whether SNC-550 network camera is
connected to network.
window and check