Samsung SNC-C7478 User Manual
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Samsung SNC-C7478 User Manual

Samsung SNC-C7478 User Manual

36x network smart dome camera
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SNC-C7478
36x Network Smart Dome Camera

User Manual

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Summary of Contents for Samsung SNC-C7478

  • Page 1: User Manual

    SNC-C7478 36x Network Smart Dome Camera User Manual imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please visit our website. www.samsungsecurity.com...

  • Page 2: Safety Information

    If this product fails to operate normally, contact the nearest service center. Never disassemble or modify this product in any way. (SAMSUNG is not liable for problems caused by unauthorized modifi cations or attempted repair.) When cleaning, do not spray water directly onto parts of the product. Doing so may cause fi re or electric shock If the camera is installed or rebooted after power failure when ambient temperature is below the freezing point, the dome cover is frosted.

  • Page 3: Fcc Statement

    CAUTION Do not drop objects on the product or apply strong blows to it. Keep away from a location subject to excessive vibration or magnetic interference. Do not install in a location subject to high temperature (over 140°F), low temperature (below -49°F), or high humidity. Doing so may cause fi...

  • Page 4: Important Safety Instructions

    important safety instructions Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Do not install near any heat sources such as radiators, heat registers, or other apparatus (including amplifi...

  • Page 5: Table Of Contents

    Inserting/Removing an micro SDHC Memory Card Memory Card Information (not included) Preset and Pattern Function Pre-Check General Rules of Key Operation for Menu Connecting the camera to an IP router with the xDSL/Cable modem Connecting the camera to an IP router with local area networking Connecting the camera directly to a DHCP-based xDSL/Cable modem Introduction Features...
  • Page 6 contents Connecting the Camera Directly to Local Area Networking 6 – 36x Network Smart Dome Camera Searching for the Camera Setting Static IP Manual Network Setting Automatic Network Setting Setting Dynamic IP Dynamic IP Setting Port Forwarding (Port Mapping) Setting Using the Camera Connecting to the Camera Installing ActiveX...

  • Page 7: Introduction

    Web Browser based viewer support. • Remote Pan/Tilt/Zoom control. • Bidirectional Audio support. • Support with DDNS Service (Samsung DDNS, Public DDNS) for Dynamic IP. • Various protocol support. (ARP, HTTP, HTTPS, DHCP, TCP/IP, UDP, RTP/RTSP, SMTP, FTP, SNMP, etc) •...

  • Page 8: Recommended Pc Specifi Cations

    introduction RECOMMENDED PC SPECIFICATIONS • CPU : Pentium4/2.4GHz or higher • Operating System : Windows XP(Service Pack 2) / Windows Vista • Resolution : 1024x768 pixels or higher • RAM : 512MB or higher • Web Browser : Internet Explorer 6.0 or higher •...

  • Page 9: Product & Accessories

    PRODUCT & ACCESSORIES ❖ Product Wall Mount Type ❖ Accessories Hexagonal wrench User Manual / IP Installer CD Cross Cable Water proof tape Housing Safety Cable Hanger Screw & Plastic Anchor (4pcs) Quick Guide Safety Cable Core Filter introduction Ceiling Mount Type Hole Template English –...

  • Page 10: Parts Name & Functions

    introduction PARTS NAME & FUNCTIONS DOME SAFETY CABLE FAN & HEATER CABLE HEATER DOME COVER • Dome Cover Do not detach protection vinyl from dome cover before fi nishing all installation process to protect dome cover from scratches or dust. In the dome cover, there are Fan and Heater to remove moisture.

  • Page 11: Installation

    Before you install the camera, you should set the DIP switches to confi gure the camera ID, Baud rate and communication protocol. Protocol 0x00 : Auto Protocol 0x03 : SAMSUNG ID Setting (1~255) ❖ Camera ID Setup • ID number of camera is set using binary number.

  • Page 12: Installation Using Pole Mount Bracket

    installation ❖ RS-485 Termination Resistor • Pin 8 is used for ON/OFF of RS-485 Termination. Normally, it must be OFF state. Especially when you have trouble with long Daisy chain style connection, turn ON this termination switch of last camera. –...
  • Page 13 5. Press the PTZ mechanism's A, B handles and pull out for Main Cable connection. 6. Wrap the pipe thread of the housing top by Water proof tape [1]. After hooking the safety cable on the hole of pipe [2], attach the upper housing to mount bracket by turning it at least seven turns [3].
  • Page 14 installation 9. After checking the orientation of one touch connector in the upper housing, press the PTZ mechanism into hook in the upper housing. 10. To lock the PTZ mechanism to the upper housing, press the two black handles till it sounds snap.

  • Page 15: Cabling

    CABLING ❖ Power Connection Pre-Amp Audio Out Audio In Microphone Pre-Amp • Please, check the voltage and current capacity of rated power carefully. Rated Power AC 24V ❖ RS-485 Communication • For PTZ control, connect this line to keyboard and DVR. To control multiple cameras at the same time, RS-485 communication lines of them is connected in parallel as shown below.

  • Page 16: Video Connection

    installation ❖ Video Connection • Connect with BNC coaxial cable. ❖ Audio Input/Ouput Connection Connect the AUDIO IN port of the camera with the microphone directly or LINE OUT port of the amplifi er that the microphone is connected to direct Mic Connection: Set Audio Input Gain high (10). Refer to page 56 in this Manual.

  • Page 17: Inserting/Removing An Micro Sdhc Memory Card

    INSERTING/REMOVING AN MICRO SDHC MEMORY CARD ❖ Inserting an Micro SDHC Memory Card • Push the Micro SDHC memory card in the direction of the arrow shown in the diagram. AUDIO  Do not force the memory card in. If you can’t insert the memory card into the slot with ease, you might be inserting the card in the wrong direction.

  • Page 18: Memory Card Information (Not Included)

    installation MEMORY CARD INFORMATION (NOT INCLUDED) ❖ What is a memory card? The memory card is an external data storage device that has been developed to offer an entirely new way to record and share video, audio, and text data using digital devices. ❖...

  • Page 19: Operation

    CHECK POINTS BEFORE OPERATION • Before power is applied, please check the cables carefully. • The camera ID of the controller must be identical to that of the camera to be controlled. The camera ID can be checked in the System Information of OSD Menu.

  • Page 20: Preset

    operation PRESET • Function Max. 127 positions can be stored as Preset position. The Preset number can be assigned from 1 to 128, but 95 is reserved for starting OSD menu. Camera characteristics (i.e. White Balance, Auto Exposure) can be set up independently for each preset and they are adjusted by using OSD menu.

  • Page 21: Scan

    SCAN • Function The Scan function allows running sequence of Presets, Pattern and/or Auto Pans. Max 8 Scan can be stored. Each Scan can have max 20 action entities which can be preset, pattern or Auto Pan. Preset speed can be set up and the repeat number of Pattern &...

  • Page 22: Osd Display Of Main Screen

    operation • GENERAL/SPECIAL Image Setup WB (White Balance) and AE (Auto Exposure) can be set up independently for each preset. There are 2 modes, “General” mode & “Special” mode. The General mode means that WB or AE can be set up totally and simultaneously for all presets in “CAMERA SETUP”...

  • Page 23: How To Use Osd Menu

    JOG MAX SPEED JOG DIRECTION IMAGE HOLD <PARKING ACTION SETUP> FUNCTION SETUP PRESET SETUP AUTO PAN SETUP PATTERN SETUP SCAN SETUP SCHEDULE SETUP how to use osd menu NTSC/PAL AUTO/SAMSUNG 4800/9600/19200/38400 1~255 XX:XX:XX:XX:XX:XX ON/OFF AUTO/OFF/ON AUTO/OFF/ON AUTO/OFF/ON AUTO/OFF/ON ON/OFF MASK NO. DISPLAY CLEAR <EDIT MASK>...
  • Page 24 how to use osd menu CAMERA SETUP FOCUS MODE DIGITAL ZOOM IMAGE FLIP FLICKERLESS WHITE BALANCE SETUP AUTO EXPOSURE SETUP SYSTEM SETUP <RELAY TYPE> <PASSWORD> <SET HOME POSITION> <SET NORTH DIRECTION> LANGUAGE SYSTEM INITIALIZE CLEAR ALL DATA * CLR DISPLAY SET * CLR CAMERA SET * CLR MOTION SET * CLR FUNCTION SET...

  • Page 25: Main Menu

    MAIN MENU ROOT MENU <SYSTEM INFORMATION> <DISPLAY SETUP> <MOTION SETUP> <FUNCTION SETUP> <CAMERA SETUP> <SYSTEM SETUP> <SYSTEM INITIALIZE> EXIT • SYSTEM INFORMATION Shows info and current confi guration. • DISPLAY SETUP Enable/Disable of OSD display on Main Screen. • MOTION SETUP Setup for motion related settings.

  • Page 26: Motion Setup

    how to use osd menu • DISPLAY [ON/OFF] Sets if camera makes mask shows or not on images. • CLEAR [CANCEL/OK] Deletes data in the selected mask NO. ❖ Privacy Zone Area Setup EDIT MASK 1 MOVE TO TARGET POSITION [ENTER : SELECT] Move camera to area to mask.

  • Page 27: Function Setup

    ❖ Parking Action Setup PARKING ACTION SETUP PARK ENABLE WAIT TIME 00:10:00 PARK ACTION HOME BACK EXIT If Park Enable is set to ON, camera runs assigned function automatically if there is no PTZ command during assigned “WAIT TIME”. • PARK ENABLE [ON/OFF] •...

  • Page 28: Preset Setup

    how to use osd menu PRESET SETUP PRESET SETUP PRESET NO. <EDIT SCENE> <LABEL> CLR PRESET CANCEL CAM ADJUST GENERAL ALARM OUT ---- BACK EXIT • PRESET NO. [1~128] If a selected preset is already defi ned, camera moves to pre-defi ned position and preset characteristics such as Label and Relay Outputs show on monitor.

  • Page 29: Auto Pan Setup

    Back Space Char. Space Char. If you want to use blank, choose Space character (“ ”). If you want to delete a character before, use back space character (“ ”). If you complete the Label editing, move cursor to “OK” and press ENTER key to save completed label.

  • Page 30: Scan Setup

    how to use osd menu ❖ Edit Pattern By using Joystick, move to start position with appropriate zoom. To start pattern recording, press ENTER key. EDIT PATTERN 1 MOVE TO START POSITION [ENTER : START] Use Pan/Tilt/Zoom to specify the Pattern Start point and press Enter.
  • Page 31 how to use osd menu Set up Action, Dwell time and Option. Note that selected item is displayed in reverse. Move cursor Left/Right to select items and move cursor Up/Down to change each value. EDIT SCAN NO. ACTION NO. DWELL OPT 1 NONE 2 NONE 3 NONE...

  • Page 32: Schedule Setup

    how to use osd menu SCHEDULE SETUP SCHEDULE SETUP MASTER ENABLE DAY TIME 1 UNDEFINED 2 UNDEFINED 3 UNDEFINED 4 UNDEFINED 5 UNDEFINED 6 UNDEFINED 7 UNDEFINED BACK • MASTER ENABLE [ON/OFF] Decide whether Schedule function is active or not. •...

  • Page 33: Camera Setup

    CAMERA SETUP Setup the general functions of zoom camera module ZOOM CAMERA SETUP FOCUS MODE ONEAF DIGITAL ZOOM IMAGE FLIP FLICKERLESS <WHITE BALANCE SETUP> <AUTO EXPOSURE SETUP> BACK EXIT • FOCUS MODE [AUTO/MANUAL/ONEAF] Sets camera focus mode. ONEAF This mode exchanges focus mode automatically between Manual Focus mode and Auto Focus mode.

  • Page 34: System Setup

    how to use osd menu • IRIS LEVEL Works when AE MODE is MANUAL or IRIS model [Range: CLOSE/F1.6/F2/F2.4/F2.8/F3.4/F4/F4.8/ F5.6/F6.8/F8/ F9.6/F11/F14/F16/F19/F22/F28. (18 steps)] • GAIN LEVEL Works when AE MODE is MANUAL Enhances image brightness automatically in case that luminance level of image signal is too low. [Range: -3/0/2/4/6/8/10/12/14/16/18/20/22/24/26/ 28dB (16 steps)] •...
  • Page 35 SET HOME POSITION MOVE TO TARGET POSITION [ENTER : SELECT] 0/0/x1/N • SET HOME POSITION HOME position means the origin of PAN angle calculation. The value of PAN angle displayed on the screen is based on this HOME position. By using Joystick, move the camera to the desired position and press ENTER.

  • Page 36: System Initialize

    how to use osd menu SYSTEM INITIALIZE SYSTEM INITIALIZE CLEAR ALL DATA CLR DISPLAY SET CLR CAMERA SET CLR MOTION SET CLR FUNCTION SET REBOOT CAMERA REBOOT SYSTEM BACK EXIT • CLEAR ALL DATA Deletes all confi guration data such as display, camera, motion setup and so on.

  • Page 37: Network Connection & Setup

    Therefore, you must refer to Notice the network settings of your PC and do not enter the addresses presented in this manual. CONNECTING THE CAMERA TO AN IP ROUTER WITH THE XDSL/ CABLE MODEM SNC-C7478 SNC-C7478 Local PC Confi guring the network settings of the local PC connected to an IP router Confi...

  • Page 38: Setting The Ip Address

    network connection & setup ex2) If the address (LAN IP) of the IP router is 192.168.0.1 IP address: 192.168.0.100 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.0.1 ex3) If the address (LAN IP) of the IP router is 192.168.xxx.1 IP address: 192.168.xxx.100 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.xxx.1 ...

  • Page 39: Connecting The Camera To An Ip Router With Local Area Networking

    CONNECTING THE CAMERA TO AN IP ROUTER WITH LOCAL AREA NETWORKING This is for a large network environment such as corporate offi ce, building, public offi ce and factory. SNC-C7478 SNC-C7478 Local PC Confi guring the network settings of the local PC connected to an IP router Confi...
  • Page 40 network connection & setup Connecting a local PC in the IP router to the camera Run the IP Installer on your local PC and search for the camera. If found, double-click the camera to start the Internet browser and try to connect to the camera. Alternately, launch the Internet browser manually and enter the IP address of the camera found in the address bar to connect to it.

  • Page 41: Connecting The Camera Directly To A Dhcp-Based Xdsl/Cable Modem

    For the menu location of <Internet Connection Type> or DHCP selection, refer to the IP router’s documentation. When done, click the [Save] or [Apply] button to save the settings. xDSL or Cable Modem SNC-C7478 Connecting to the camera from a remote PC Launch an Internet browser on the remote PC.

  • Page 42: Connecting The Camera Directly To Local Area Networking

    & setup CONNECTING THE CAMERA DIRECTLY TO LOCAL AREA NETWORKING SNC-C7478 SNC-C7478 Local PC Connecting to the camera from a local PC in the LAN Launch an Internet browser on the local PC. Enter the IP address of the camera in the address bar of the browser.

  • Page 43: Searching For The Camera

    network connection & setup SEARCHING FOR THE CAMERA ❖ IP Installer screen layout Device Name : Model name of the connected device. Mode : Shows the current selection between <Static>and <Dynamic>. MAC Address : The Mac address of the network interface of the camera. IP Address : The IP address of the camera.

  • Page 44: Setting Static Ip

    setting static ip MANUAL NETWORK SETTING Run the <IP Installer.exe> program and display the camera list found on the screen. For the initial run, the [Auto Set] and [Manual Set] button are all disabled. Select a camera you want from the camera list. •...
  • Page 45 In the <PORT>fi elds, set up port numbers. • <HTTP Port>: A HTTP port used to connect to a camera using the Internet browser. The default value is 80. The HTTP port value can be changed by using the up/down button to the right.

  • Page 46: Automatic Network Setting

    setting static ip AUTOMATIC NETWORK SETTING Run the <IP Installer.exe> program and display the camera list found on the screen. For the initial run, the [Auto Set] and [Manual Set] button are all disabled. Select a camera you want from the camera list. •...

  • Page 47: Setting Dynamic Ip

    DYNAMIC IP SETTING ❖ Examples of using Dynamic IP • If the camera is installed on an IP router and obtains an IP using DHCP. • If the camera is connected directly to a xDSL/Cable modem using DHCP. • If an IP is allocated by the internal DHCP server in local area networking.

  • Page 48: Using The Camera

    using the camera CONNECTING TO THE CAMERA ❖ Connecting to the camera General • Run an Internet browser. • Enter the IP address for the camera in the Address input box. ex) IP Address: 192.168.1.200 → http://192.168.1.200 - The login window appears. If the HTTP port number is not 80 •...

  • Page 49: Installing Activex

    ❖ Checking the DDNS address • A DDNS address consists of <e> + <Last 6 digits of the MAC address> + <websamsung.net>. ex) - If the MAC address of the camera is 00: 0D : f1 : 30 : 00 : 2c → e + 30002c + websamsung.net = e30002c. websamsung.net ...
  • Page 50 using the camera ❖ Logging to the camera For the fi rst login, the username is “root” and password is “4321”. Type “root” in the <User name> input box. Type “4321” in the <Password> input box. • If you have changed the old password, type the new password here.

  • Page 51: Web Viewer

    MAIN SCREEN In this section, the main GUI of the Network Smart Dome will be explained. & ! Click this menu to enter the search screen. @ Click this menu to enter Setup Tool. # Click this menu to view Network Smart Dome Camera Information. $ Live video Display.

  • Page 52: Using The Camera

    The captured screen image is saved in the specifi ed folder path.  Default save paths are provided for each version of Windows. Windows XP: C:\Program Files\Samsung\SNC-C7478\SnapShot\Live To change the saving path, click [SAVE PATH] button( Windows Vista: C:\users\[user ID]\AppData\LocalLow\Samsung\SNC-C7478\SnapShot\Live The save path cannot be changed if you are using Windows Vista.
  • Page 53 When plays stored avi fi les, use player where supports avi playing.  Default save paths are provided for each version of Windows. Windows XP: C:\Program Files\Samsung\SNC-C7478\VidedClip\Live To change the saving path, click [SAVE PATH] button ( Windows Vista: C:\users\[user ID]\AppData\LocalLow\Samsung\SNC-C7478\VideoClip\Live The save path cannot be changed if you are using Windows Vista.

  • Page 54: Using The Sd Search Viewer Screen

    web viewer USING THE SD SEARCH VIEWER SCREEN If you connect to the camera, the following SD Search Viewer screen appears. ❖ SD Search Viewer Screen Layout Name Function and Description You can select the desired date to search for events generated. Date The thumbnail images are displayed based on the selected size.

  • Page 55: Setup Tool

    SETTING THE CAMERA You can set various functions such as Basic Setting, System, Event, Network, etc. ❖ To setup the camera In the viewer screen, click the [SETUP] tab. The setup window appears. setup tool ❖ SETUP Screen Layout BASIC SETUP SYSTEM EVENT...

  • Page 56: Video & Audio Confi Guration

    Frame for MPEG4 video compression. GOP contains three types of frames: I-Frame, P-Frame, B- Frame. (SNC-C7478 uses only I-Frame and P-Frame.) I-Frame is the default frame for video compression, also known as key frame, which contains one complete frame of an image.
  • Page 57 ❖ IP Type • Select the IP setting type from <Static IP>, <Dynamic IP> or <PPPoE IP>. ❖ MAC Address • Shows the Ethernet MAC Address. Since this value is used to create a DDNS address, confi rm the value. ❖...

  • Page 58: User

    setup tool ❖ RTP Port Range • Set up the range of port number to use for RTP Protocol. The Start number of RTP Port has to be even number and the last number must be greater than the start number +4. I.e. the difference should be at least 4.

  • Page 59: Date/Time

    How to upgrade • Click [Browse…] button and select the latest version of the fi rmware. Its fi le name should be ex) SNC-C7478-WEB_v1.XX_XXXXXX.tgz • Click [Install] button. The fi le is uncompressed and the software update begins. Software update may take tens of minutes.

  • Page 60: Reset

    setup tool RESET ❖ Restart • Re-boots Network Smart Dome Camera. ❖ Factory Default • Reset system confi gurations to the factory defaults with following two options. Except Network Parameter: Reset except values on Network Parameters. (IP Address, Gateway, Subnet Mask, DNS Server and Ports) All: Reset all system confi...

  • Page 61: Record Setup

    ❖ User ID • Enter a user account ID to connect to login the FTP server. ❖ Password • Enter a user account password to login the FTP server. ❖ Test • To test FTP transmission, Click [Test] button. Connect to the confi gured FTP server and conduct image transmission test automatically.

  • Page 62: Alarm Image Setup

    setup tool ❖ Options • Determine whether or not you wish to receive Email notifi cation of insuffi cient capacity warnings. ALARM IMAGE SETUP ❖ Transfer Mode  You can select a method to send an alarm image from the <FTP Transfer>, <E-Mail Transfer> and <SD Card Record>.

  • Page 63: Motion

    event is generated during the alarm output, the delay time is recalculated on the basis of the most recently generated an alarm. <Alarm Image Transfer>: If <On> is selected, a JPG image is transmitted through FTP or Email(SMTP) or saved on the Micro SDHC memory card according to the <EVENT>...

  • Page 64: Schedule

    setup tool To set a motion detection target area You can set a specifi c area to detect a motion in. 1) In the MOTION window, click the [Motion Area] button. - The Motion Area window appears. - You can set a specifi c area to detect a motion in. 2) Click over square boxes corresponding to your desired motion detection target area.

  • Page 65: Ddns

    Samsung DDNS/Public DDNS. ❖ Samsung DDNS • For Samsung DDNS service, Host Name is assigned using last 3 bytes of MAC Address. For example, your host name will be “e + fffe42 + .websamsung.net = efffe42.websamsung.net” when your MAC address of camera is 00:0D:F1: FF:FE:42.

  • Page 66: Snmp

    setup tool SNMP The system information of the cam can be monitored and changed by SNMP. SNMPv1 or SNMPv2 are utilized to monitor of the system information and SNMPv3 enables to change the system information. ❖ SNMP User Setup • The version3 can set up the account information for SNMPv3 owing to authentifi...

  • Page 67: Appendix

    TROUBLESHOOTING PROBLEM I can’t access the camera from a web browser. Viewer got disconnected during monitoring. I cannot connect to the system using a tab browser of Internet Explorer 7.0. The camera connected to the network is not detected in the IP installer program.
  • Page 68 appendix PROBLEM Data is not getting recorded on the Micro SDHC memory card. SD Indicator will not turn on after inserting an Micro SDHC memory card. I inserted an Micro SDHC memory card, but the camera isn’t working properly. 68 – 36x Network Smart Dome Camera •...

  • Page 69: Specifi Cations

    127 Preset (Label, Camera Image Setting) 8 Auto Pan 8 Scan (20 action entities per Scan) D-Flip, Auto Parking, Power Up Action etc. RS-485 Auto, Samsung selectable 8 Zone 8 Input 4 Relay Output Menu / PTZ Information etc /ITALIANO /РУССКИЙ /PORTUGUÊS] AC 24V 23W(Heater OFF)/55W(Heater ON) (Ø...

  • Page 70: Specifications

    TCP/IP, UDP/IP, RTP/RTSP, NTP, HTTP, HTTPS, SSL, IPv4 SNMPv1/v2c/v3(MIB-2), ARP, DNS, DDNS IPv6 HTTPS(SSL), Digest Authentication (ID/PW) Supporting Samsung DDNS and Public DDNS servers Administrator Operator User JPEG Image transfer : FTP, E-mail, Micro SDHC Card Record JPEG Image transfer : FTP, E-mail, Micro SDHC Card Record JPEG Image transfer : FTP, E-mail, Micro SDHC Card Record English/한국어/中國語/Français/Italiano/Español/Deutsch...

  • Page 71: Dimension

    appendix DIMENSION • Wall Mount Bracket Unit (mm) 3/4" PIPE THREAD • Ceiling Mount Bracket 3/4" PIPE THREAD 3/4" PIPE THREAD English – 71...
  • Page 72 Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in the European Union and other European countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.

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