Panasonic KX-TG2224F Operating Instructions Manual page 52

Troubleshooting
Problem
The unit does not display
the caller's name and/or
phone number.
The handset display exits
the Caller List or phone
book.
You cannot page the
handset or base unit.
You cannot have a
conversation using the
headset.
Answering System
Problem
The Answering System is
on, but incoming
messages are not
recorded.
You cannot listen to
recorded messages.
" " is displayed and
FULL
[ANSWER ON] flashes
rapidly. No new messages
are recorded.
52
Cause & Remedy
• You need to subscribe to a Caller ID service.
• Other telephone equipment may be interfering
with your phone. Disconnect it and try again.
• Other electrical appliances connected to the
same outlet may be interfering with Caller ID.
• Telephone line noise may be affecting Caller ID.
• The caller requested not to send his/her Caller
ID information (p. 26).
• If a Caller ID box is connected between the unit
and the telephone wall jack, disconnect the Caller
ID box or plug the unit directly into the wall jack.
• Do not pause for over 60 seconds while
searching.
• The handset is too far from the base unit.
• The handset user is making an outside call,
viewing the Caller List/phone book or listening to
messages. Wait until the IN USE/CHARGE
indicator light goes out.
• The handset or base unit is in use. Try again
later.
• Make sure the optional headset is connected
properly (p. 49).
• If "SP-phone" is displayed on the handset,
press [ ] to switch to the headset.
Cause & Remedy
• The recording time is set to "Greeting only".
Select "1 minute", "2 minutes" or "3 minutes"
(p. 20).
• Memory is full. Erase unnecessary messages
(p. 44).
• Make sure the unit is not being used.
• Memory is full. Erase unnecessary messages
(p. 44).