Before Requesting Help - Panasonic KX-TCD515E Operating Instructions Manual

Before Requesting Help

If you experience any problems with the normal use of your apparatus, you should
unplug it from the telephone outlet and connect a known working telephone in its place.
If the known working telephone still has problems, then please contact the customer
service department of your Network provider.
If it operates correctly, then the problem is likely to be a fault in your apparatus.
In this case, contact your supplier for advice. Your Network provider may charge you if
they attend a service call that is not due to an apparatus supplied by them.
Turn the power OFF then ON (Handset)/Disconnect then connect the AC adaptor
(Base Unit).
Problem
The unit does not work.
Display is blank.
Handset will not turn on.
Battery charge icon not
counting up.
icon flashes.
Handset busy tone heard
when is pressed.
No dial tone.
Cannot dial out.
86
Possible cause
•
Batteries not installed
properly.
•
AC adaptor of base unit
not connected properly.
•
Handset not turned on.
•
Batteries not inserted.
•
Batteries not charged.
•
Dirty charge contact.
•
Base not powered up.
•
Handset not registered to
base.
•
Handset out of range of
base.
•
No power into base unit.
•
Handset out of range of
base.
•
Another handset in use.
•
Telephone line not
connected.
•
Call Bar mode set.
•
Particular dialled number
is restricted.
•
Key lock mode ON.
Solution
•
Re-install batteries
properly.
•
Disconnect and then
connect AC adaptor.
•
Turn on power.
•
Insert the 2 rechargeable
batteries supplied.
•
Place handset on base
and connect AC adaptor
to base and AC outlet
(full charge period 7 hrs).
•
Clean charge/battery
contact and retry charge.
•
Connect AC adaptor to
base unit and AC outlet.
•
Register handset to
base.
•
Move handset closer to
base.
•
Connect AC adaptor to
base unit and AC outlet.
•
Move handset closer to
base.
•
Wait for the other user to
complete call.
•
Insert telephone cord to
network.
•
Turn power OFF then
ON.
•
Turn feature off.
•
Remove number from
call restricted list.
•
Turn key lock OFF.
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