Warranty Information; Limited Warranty - AT&T PBH20 User Manual

Warranty Information

Limited Warranty

The AT&T brands are used under license. Any repair, replacement,
or warranty service, and all questions about this product should be
directed to Concept 101 LLC at www.att.com/electronics or call
1 (888) 920-8680 from the USA or Canada.
Concept 101 LLC warrants to the original purchaser that the product will be free
from defects in material, parts and workmanship for the period designated
for this product. The warranty commences the day the product is purchased
and covers up to a period of one (1) year. Concept 101 LLC agrees that it will, at
its option, replace the defective product with either a new or remanufactured
headset equivalent to your original purchase during the warranty period.
Should the Parts warranty period exceed the Labor warranty period, Concept
101 LLC will supply at no charge for the remainder of the Parts warranty, any
new or remanufactured replacement parts as required by the product. During
this period all labor and service charges will become the responsibility of the
customer.
Exclusions: This warranty does not apply to the appearance or exterior
of the product which may have been damaged or defaced,
altered or modified in design or construction. This warranty
does not apply if the serial number is altered or removed, or
if there is any damage due to power line surge, user damage
to the AC power cord, connection to improper voltage
source, general misuse, accidents, or repair attempts by
unauthorized service agents. Other exclusions include ear
pads, rechargeable and non-rechargeable batteries.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS
THE EXCLUSIVE REMEDY OF THE CUSTOMER; Concept 101 LLC SHALL
NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES
FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS
PRODUCT, EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW.
ANY IMPLIED WARRANTY OF MERCHANTABILITY OF FITNESS FOR A
PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE DURATION
OF THE WARRANTY.
Some states do not allow the exclusion or limitations of incidental or
consequential damages, or limitations on how long the warranty lasts. In
these cases the above exclusions or limitations may not apply to you. This
warranty gives you specific legal rights and you may also have other rights
which vary from state to state.
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Warranty Information
Obtaining Service: To obtain service, product literature, supplies or
accessories please call 1 888-920-8680, or visit our
website, www.att.com/electronics, to create a ticket
for exchange/repair. Please make sure to provide
the date of purchase, model number and a brief
description of the problem. Our customer service
representative will contact you or send detailed return
instructions.
Concept 101 LLC does not warrant that the headset will work properly in
all environmental conditions, and makes no warranty and representation,
either implied or expressed, with respect to the quality, performance,
merchantability, or fitness for a particular purpose other than the purpose
identified within this user's manual. Concept 101 LLC has made every effort
to ensure that this user's manual is accurate and disclaims liability for any
inaccuracies or omissions that may have occurred. Information in this
user's manual is subject to change without notice and does not represent
a commitment on the part of Concept 101 LLC. Concept 101 LLC reserves
the right to make improvements to this user's manual and/or to the
products described in this user's manual at any time without notice. If you
find information in this manual that is incorrect, misleading, or incomplete,
please contact us through our website.
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