Procedure 4 Diagnostic Test Program Execution Check; Procedure 5 Connector Check And Replacement Check - Toshiba Satellite M500 Maintenance Manual

2 Troubleshooting Procedures
Procedure 4 Diagnostic Test Program Execution Check
The HDD/SSD test program is stored in the Diagnostics Disk. Perform all of the HDD/SSD
tests in the Hard Disk Drive Test. Refer to Chapter 3, Tests and Diagnostics, for more
information about the HDD/SSD test program.
If an error is detected during the HDD/SSD test, an error code and status will be displayed.
Replace the HDD/SSD with a new one following the instructions in Chapter 4, Replacement
Procedures. The error codes and statuses are listed in Table 2-7. If an error code is not
generated or the problem still exists, go to Procedure 5.
Code
N0FH01
N0FH02
N0FH03
N0FH04
N0FH05
N0FH06
N0FH07
N0FH08
N0FH09
N0FH0A
N0FH0B
N0FH0C
N0FH0D
N0FH0E
Procedure 5 Connector Check and Replacement Check
The HDD/SSD may be disconnected, or the HDD/SSD or the main board may be damaged.
Disassemble the computer following the steps described in Chapter 4, Replacement
Procedures and perform the following checks:
Check 1 Make sure the HDD is firmly connected to CON6001 on the main board. Make
sure the SSD is firmly connected to CON6003 on the main board
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Table 2-4 HDD/SSD error code and status
Can't Detect HDD when Boot Up/Detect wrong model name lf HD
HDD Data Error
HDD ATA/100 check error
HDD Type error
Hmonitor test fail
HDD Firmware version error
Shipping HDD restore ERROR
Shipping OS has been booted
Shipping OS version error
shipping OS boot table error
HDD Heating test Fail
RAID function error
2nd HDD function error
SSD function error
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