Toshiba Satellite M500 Maintenance Manual
  1. Manuals
  2. Brands
  3. Toshiba Manuals
  4. Laptop
  5. Satellite M500
  6. Maintenance manual
Toshiba Satellite M500 Maintenance Manual

Toshiba Satellite M500 Maintenance Manual

Personal computer
Hide thumbs Also See for Satellite M500:
Table of Contents

Advertisement

Quick Links

See also: User Manual
Toshiba Personal Computer
Satellite M500/M505/M507
Maintenance Manual
TOSHIBA CORPORATION
File Number
[CONFIDENTIAL]

Advertisement

Table of Contents
loading

Related Manuals for Toshiba Satellite M500

Summary of Contents for Toshiba Satellite M500

  • Page 1 Toshiba Personal Computer Satellite M500/M505/M507 Maintenance Manual TOSHIBA CORPORATION File Number [CONFIDENTIAL]...
  • Page 2 © 2007 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the information contained herein.
  • Page 3 NOTE: “Note” contains general information that relates to your safe maintenance service. Improper repair of the computer may result in safety hazards. Toshiba requires service technicians and authorized dealers or service providers to ensure the following safety precautions are adhered to strictly.
  • Page 4 The manual is divided into the following parts: Chapter 1 Hardware Overview describes the Satellite M500/M505/M507 system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service.
  • Page 5 Text that you are instructed to type in is shown in the boldface type below: DISKCOPY A: B: The display Text generated by the computer that appears on its display is presented in the type face below: Format complete System transferred Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL]...
  • Page 6 2.13 Card Reader Slot Troubleshooting ......2-Error! Bookmark not defined.     2.14 PCI Express Card Slot Troubleshooting ....2-Error! Bookmark not defined.     2.15 Fingerprint Board(BTO) Troubleshooting....2-Error! Bookmark not defined.     [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual...
  • Page 7 3.20 Touch LED Test............3-Error! Bookmark not defined. 3.21 HDD 3D Protection..........3-Error! Bookmark not defined. 3.22 Speaker Test............. 3-Error! Bookmark not defined. 3.23 Auto Run..............3-Error! Bookmark not defined. Appendix:..............3-Error! Bookmark not defined. Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL]...
  • Page 8 Remove LCD Module..........Error! Bookmark not defined. 4.18 CPU Heat sink/CPU..........Error! Bookmark not defined. 4.19 VGA Card .............. Error! Bookmark not defined. 4.20 FAN Error! Bookmark not defined. 4.21 LCD unit/Camera........... Error! Bookmark not defined. [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual viii...
  • Page 9 Appendix B Board Layout ....................B-1 Appendix C Pin Assignments.................... C-1 Appendix D Keyboard Scan/Character Codes ..............D-1 Appendix E Key Layout.....................E-1 Appendix F BIOS rewrite Procedures ................F-1 Appendix G EC/KBC rewrite Procedures ................. G-1 Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL]...
  • Page 10 1 Hardware Overview Chapter 1 Hardware Overview Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL]...

  • Page 11: Table Of Contents

    Keyboard ........................1-19 TFT Color Display ....................1-20 Power Supply ......................1-21 Batteries ........................1-22 1.8.1 Main Battery ..................1-22 1.8.2 Battery Charging Control ..............1-23 1.8.3 RTC battery ..................1-23 AC Adaptor ......................1-25 [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual...
  • Page 12 Table 1-7 Time required for charges ................. 1-23 Table 1-8 RTC battery charging/data preservation time ........... 1-24 Table 1-9 AC adaptor specifications for integrated graphic model........1-25 Table 1-10 AC adaptor specifications for discrete graphic model ........1-25 Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL]...

  • Page 13: Features

    Processor, Intel® Pentium® Dual-Core mobile processor or Intel Celeron Processor. These processors incorporate a math co-processor with L2 cache memory.  Chipset The Satellite M500/M505/M507 is equipped with Mobile Intel 4 Series Express Chipset Family and Intel ICH9-M. Comment [z2]: Please add AMD M92XT ...
  • Page 14  Express Card slot ( 134 and 154 module) An Express Card slot is provided, and accommodates an Express Card. Support the standard 34mm wide module (ExpressCard / 34) and the standard 54mm wide module (ExpressCard / 54). Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL]...
  • Page 15 The USB port complies with the USB 2.0 standard, which enables data transfer speeds 40 times faster than USB1.1 standard. USB1.1 is also supported, and also supports Sleep and Charge function that can supply bus power to USB when the PC is sleeping. [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual...
  • Page 16 The computer is equipped with a microphone jack.  Bluetooth Module (BTO) The computer is equipped with a Bluetooth module with antenna through USB interface.  Fingerprint (BTO) The fingerprint sensor can support on-chip fingerprint matching functionality and security engine. Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL]...

  • Page 17: Figure 1-1 The Front And Left View Of The Computer

    Comment [z11]: The front of the computer is shown in figure 1-1. Please use the more detail photo to show computer and system unit configuration. Figure 1-1 The front and left view of the computer [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual...

  • Page 18: Figure 1-2 System Unit Configuration

    Main Board CON5601 WWAN CON6001 CON6003 eSATA/USB CON6107 CON3901 HDMI CON5001 CON5501 CON6202 Upconvert Camera CON5401 CON5701 Newcard WLAN CON410 CON4901 CON2101 CON2201 CON5602 CON6203 BlueToot DIMM0 DIMM1 Speaker card Figure 1-2 System unit configuration Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL]...

  • Page 19: System Unit Block Diagram

    1 Hardware Overview 1.2 System Unit Block Diagram Figure 1-3 is a block diagram of the system unit. Figure 1-3 System unit block diagram [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual 1-10...
  • Page 20  Low power consumption: active read: 10mA (typical); standby: 5uA (typical).  8-lead SOIC package  Memory Two memory slots are provided. Expansion up to 8GB is available.  Memory – DDR2-SDRAM – 800MHz – 1.8 volt operation – FBGA Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] 1-11...
  • Page 21 Host Controllers, supporting up to 12 external ports – Power Management Logic: Supports ACPI 3.0b. Support for “Intel SpeedStep Technology” processor power control and “Deeper Sleep” power state – Enhanced DMA Controller – SMBus controller: Supports SMBus 2.0 Specification 1-12 [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual...
  • Page 22  EC/KBC (Embedded Controller/Keyboard Controller)  One ITE8512E chip functions as both EC and KBC.  Clock Generator  One Intel CK-505 compatible clock generator is used.  This device generates the system clocks  Modem Controller Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] 1-13...
  • Page 23 Magic Packet support  Wireless LAN  One PCI-E MiniCard is used  Support 802.11 a/b/g/n or 802.11 a/b/g or 802.11 b/g/n  Sensor  Thermal Sensor: One MAXIM MAX6657 or compatible chip is used [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual 1-14...

  • Page 24: Hdd/Ssd

    Specifications Capacity (GB) 160 GB 250 GB 320 GB Rotational Speed (RPM) 5400 rpm 5400 rpm 5400 rpm Height 9.5 mm 9.5 mm 9.5 mm User Data Sectors 312,581,808 488,397,168 625,142,448 Bytes / Sector Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] 1-15...

  • Page 25: Ssd

    A SSD emulates a hard disk drive interface, thus easily replacing it in most applications. The computer supports a dedicated SSD port with TOSHIBA module type SSD. The SSD is shown in figure 1-5. Specifications are listed in Table 1-2.

  • Page 26: Dvd Super Multi Drive

    DVD-RW at maximum 6x speed, DVD+RW at maximum 8x speed, DVD±R DL at maximum 6x speed and DVD-RAM at maximum 3-5x speed. The DVD is shown in figure 1-6. Figure 1-6 DVD Super Multi drive Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] 1-17...

  • Page 27: Table 1-3 Dvd Super Multi Drive Specifications (1/1)

    Average access time (ms) 180ms Typ. 150ms Typ. Data Buffer Capacity CD-DA, CD-ROM Support Formats CD-ROM XA Photo CD (Multi-session) Video CD, CD-Extra(CD+), CD-Text DVD-ROM DVD-R DVD-Video DVD-RAM (4.7GB) DVD+R/RW, DVD+R DL DVD-RW(Ver. 1.1/1.2) [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual 1-18...

  • Page 28: Keyboard

    The keyboard has 86(US)/87(UK) keys that consist of character keys and control keys, and is in conformity with JIS. The keyboard is connected to a membrane connector on the system board and is controlled by EC. Figure 1-7 is a view of the keyboard. Figure 1-7 Keyboard Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] 1-19...

  • Page 29: Tft Color Display

    Table 1-4 lists the specifications. Table 1-4 LCD module specifications (1/1) Specifications Item 14.0" WXGA (1366*768) CSV type Number of Dots 1,366 (W) * 768 (H) Dot spacing (mm) 0.2265(H) * 0.2265(V) Display range (mm) 309.4(H) * 173.95(V) [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual 1-20...

  • Page 30: Power Supply

    M, Express Card, Mini Card, EC, GMCH, Fingerprint, C Reader, SSD, Bluetooth +3VA 3.3V EC, SPI ROM +5VA Function Board +5VSUS ICH9-M, USB FAN, ICH9-M, Audio, ODD, HDD, LED, Touchpad, +5VS Keyboard backlight, CCD, FeliCa, G-sensor Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] 1-21...

  • Page 31: Batteries

    The removable main battery pack is the computer’s main power source when the AC adaptor is not attached. The main battery maintains the state of the computer when the computer enters into resume mode. [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual 1-22...

  • Page 32: Battery Charging Control

    The RTC battery provides power to keep the current date, time and other setup information in memory while the computer is turned off. Table 1-8 lists the data preservation period of the RTC battery. Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] 1-23...

  • Page 33: Table 1-8 Rtc Battery Charging/Data Preservation Time

    1 Hardware Overview Table 1-8 RTC battery charging/data preservation time Status Time Data preservation period (full charge) 90 days [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual 1-24...

  • Page 34: Ac Adaptor

    Table 1-10 AC adaptor specifications for discrete graphic model Parameter Specification 2-pin 3-pin Power Input voltage 100V-240V Input frequency 50Hz - 60Hz Input current 1.5A or less (100V-240V) Output voltage Output current 0A to 3.95A (At constant voltage mode) Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] 1-25...
  • Page 35 2 Troubleshooting Procedures Chapter 2 Troubleshooting Procedures Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL]...
  • Page 36 Replacement Check ..............2-32       Optical Drive Troubleshooting ................2-33   Procedure 1 Diagnostic Test Program Execution Check ........ 2-33     Procedure 2   Connector Check and Replacement Check ......... 2-34   [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual...
  • Page 37 1.Please add SSD troubleshooting, camera (BTO) troubleshooting and Procedure 2 Connector Check and Replacement Check ......... 2-54     thermal module troubleshooting. 2.add “ BTO” behind 2.15 fingerprint board troubleshooting , Bluetooth troubleshooting and 3G troubleshooting. Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL]...
  • Page 38 Figure 2-1 Troubleshooting flowchart (1/2) ................. 2-7 Tables Table 2-1 Battery icon ......................2-10 Table 2-2 DC IN icon ......................2-10 Table 2-3 Error code ......................2-11 Table 2-4 HDD/SSD error code and status................. 2-26 [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual...
  • Page 39 2. A PC with a serial port (for displaying debug port test result) 3. A bootable USB key 4. An external CRT display (for Display troubleshooting) 5. A Card reader (for Card reader slot troubleshooting) 6. An external microphone (for Sound troubleshooting) 7. Headphone (for Sound troubleshooting) Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL]...

  • Page 40: Troubleshooting Procedures

     Ask the user if a password is registered and, if it is, ask him or her to enter the password.  Make sure that Toshiba Windows VISTA(TM) is installed on the hard disk. Non- Toshiba operating systems can cause the computer malfunction.
  • Page 41 2 Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (1/2) Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL]...
  • Page 42 Perform each diagnostic test After conforming which diagnostic test has detected an error, perform the Is an error detected by any of the appropriate procedures as outlined diagnostic tests? below. System is normal. Figure 2-1 Troubleshooting flowchart (2/2) [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual...
  • Page 43 Troubleshooting Procedures in Section 2.15. 13. If an error is detected on Bluetooth, perform the Bluetooth Troubleshooting Procedures in Section 2.16. 14. If an error is detected on 3G, perform the 3G Troubleshooting Procedures in Section 2.17. Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL]...
  • Page 44 2 Troubleshooting Procedures 15. If an error is detected on camera, perform the camera Troubleshooting Procedures in Section 2.18. [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual 2-10...

  • Page 46: Power Supply Troubleshooting

    Any condition other than those above. Table 2-2 DC IN icon DC IN icon Power supply status Lights white DC power is being supplied from the AC adaptor. Doesn’t light Any condition other than those above. [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual 2-10...

  • Page 47: Procedure 2 Error Code Check

    If the power supply microprocessor detects a malfunction, it indicates the error code as shown below. The error code begins with the least significant digit. Table 2-3 Error code Error code Where Error occurs N0FB* Battery N0FT* Power ON/OFF N0FU* Power management Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] 2-11...
  • Page 48 To charge&To Discharge electricity fail N0FB0E Vcc is Fail N0FB0F Temperature fail N0FB0G EEeprom address check error(Bq2060) N0FB0H Ovp fail N0FB0J Uvp fail N0FB0K Cfc fail N0FB0L No battery Icon in SideShow N0FB0M assistant Battery Check Error [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual 2-12...
  • Page 49 Cannot Run Windows Standby N0FU07 Suspend to disk failed N0FU08 Power Management System Fail N0FU09 MAX error fail N0FU0A Cannot restore after Linux Standby N0FU0B System Hang Up after Linux Wake Up N0FU0C Linux Standby function error Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] 2-13...
  • Page 50  Replace the battery pack with a new one. If the error still exists, go to Procedure 5. Check 4 For any other error, go to Procedure 5. [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual 2-14...

  • Page 51: Procedure 3 Connection Check

     If the battery icon does not light, go to Check 6. Check 6 Make sure the battery pack is installed in the computer correctly. If the battery is properly installed and the battery icon still does not light, go to Procedure 4. Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] 2-15...

  • Page 52: Procedure 4 Charge Check

    If the battery pack still is not charged, go to Check 5. Check 5 Replace the battery pack with a new one. If the battery pack still is not charged, go to Procedure 5. [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual 2-16...

  • Page 53: Procedure 5 Replacement Check

    Replace the AC adaptor with a new one. If the AC adaptor is still not functioning properly, perform Check 2. Check 2 Replace the main board with a new one following the steps described in Chapter 4, Replacement Procedures. Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] 2-17...

  • Page 54: Main Board Troubleshooting

    Start with Procedure 1 and continue with the other procedures as instructed. The procedures described in this section are: Procedure 1: Message Check Procedure 2: Diagnostic Test Program Execution Check Procedure 3: Replacement Check [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual 2-18...

  • Page 55: Procedure 1 Message Check

     If an error message is shown on the display, perform Check 1.  If Toshiba MS-DOS or Windows VISTA(TM) is properly loaded, go to Procedure 2. If one of the following error messages appears on the screen, press F1 as the Check 1 message instructs.
  • Page 56 CMOS Date/Time Not Set (8). DMA Controller Error (9). DMA-1 Error (10). DMA-2 Error (11). Timer Error (12). Keyboard/Interface Error (13). PS2 Keyboard not found (14). PS2 Mouse not found (15). Primary Master Hard Disk Error [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual 2-20...
  • Page 57 L. HDD Test A. BLUETOOTH Test M. BATT Test B. VGA Test N. Touch LED Test C. Auido Test O. Auto Run If an error is detected during these tests, go to Procedure 3. Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] 2-21...

  • Page 58: Procedure 3 Replacement Check

    If their connectors are in good condition, but there is still a problem, go to Check Check 2 The main board may be damaged. Replace the main board with a new one following the steps described in Chapter 4, Replacement Procedures. [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual 2-22...

  • Page 59: Hdd/Ssd Troubleshooting

    Make sure the Hard Disk option is set to not used. If it is set to not used, choose another setting and restart the computer. If the problem still exists, go to Procedure 2. Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] 2-23...

  • Page 60: Procedure 2 Partition Check

    FDISK menu. If drive C is listed, go to Check 3. If drive C is not listed, return to the FDISK menu and choose the option to create a DOS partition on drive C. Restart the computer from the Toshiba MS-DOS system disk. If the problem still exists, go to Procedure 3.

  • Page 61: Procedure 4 Diagnostic Test Program Execution Check

    Check 1 following message appears on the display, the HDD/SSD is formatted. Format complete If an error message appears on the display, refer to the Toshiba MS-DOS Manual for more information and perform Check 2. Check 2 Using the Diagnostics Disk, format the HDD/SSD with a low level format option.

  • Page 62: Procedure 5 Connector Check And Replacement Check

    Procedures and perform the following checks: Check 1 Make sure the HDD is firmly connected to CON6001 on the main board. Make sure the SSD is firmly connected to CON6003 on the main board [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual 2-26...
  • Page 63 Chapter 4, Replacement Procedures. If the problem still exists, perform Check 3. Check 3 The Main board may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] 2-27...

  • Page 64: Keyboard And Touch Pad Troubleshooting

    Execute the Keyboard Test in the Diagnostic Program. Refer to Chapter 3, Tests and Diagnostics, for more information on how to perform the test program. If an error occurs, go to Procedure 2. If an error does not occur, the keyboard is functioning properly. [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual 2-28...

  • Page 65: Procedure 2 Connector Check And Replacement Check

    The keyboard or its cable may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. If the problem still exists, perform Check 5. Check 3 Make sure the touch pad cable is firmly connected to M1tp_Con1 on the touch pad board. Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] 2-29...
  • Page 66 Chapter 4, Replacement Procedures. If the problem still exists, perform Check 5. Check 5 The main board may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual 2-30...

  • Page 67: Display Troubleshooting

    Check 1 The LCD and Main board are connected by the LVDS cable. Check the connections. The connectors may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures. Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] 2-31...

  • Page 68: Procedure 4 Replacement Check

    Chapter 4, Replacement Procedures. If the problem still exists, perform Check Check 3 The Main board may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual 2-32...

  • Page 69: Optical Drive Troubleshooting

    Then connect the Diagnostics HDD, turn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for more information about the diagnostics test procedures. If any errors occur while executing the DVD-ROM and DVD±R/±RW/-RAM Drive test, go to Procedure 2. Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] 2-33...

  • Page 70: Procedure 2 Connector Check And Replacement Check

    The drive may be defective or damaged. Replace the drive with a new one. If there is still an error, go to Check 3. Check 3 Replace the main board with a new one following the steps in Chapter 4, Replacement Procedures. [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual 2-34...

  • Page 71: Modem Troubleshooting

    Insert the LAN/Modem test program in the USB key, turn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for more information about the diagnostics test procedures. If any errors occur while executing the Sound/Modem/LAN test, go to Procedure 2. Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] 2-35...

  • Page 72: Procedure 2 Connector Check And Replacement Check

    Chapter 4, Replacement Procedures. If the modem is still not functioning properly, perform Check 4. Check 4 The main board may be defective or damaged. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual 2-36...

  • Page 73: Lan Troubleshooting

    Diagnostic Test Program Execution Check Execute the LAN test program available as part of the LAN/Modem test program. Refer to Chapter 3, Tests and Diagnostics for more information on how to perform the test program. Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] 2-37...

  • Page 74: Wireless Lan Troubleshooting

    LAN. You will need a second computer that can communicate by the wireless LAN. If the computer passes the test, the function is correctly working. If the computer does not pass the test, perform Procedure 2. [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual 2-38...

  • Page 75: Procedure 2

    Make sure the wireless LAN antenna cables are firmly connected to the wireless LAN board. If the wireless LAN antenna cables are disconnected, connect them firmly. If the wireless LAN board is still not functioning properly, go to Procedure 3. Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] 2-39...

  • Page 76: Procedure 3 Replacement Check

    Check 3. Check 3 The main board may be defective or damaged. Replace the board with a new one following the instructions in Chapter 4, Replacement Procedures and test the display again. [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual 2-40...

  • Page 77: Sound Troubleshooting

    Insert the Sound test program in the USB key, turn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for details. If an error is detected, go to Procedure 2. Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] 2-41...
  • Page 78 If the microphones do not work properly, the external microphone cable may be disconnected. When using the external microphone, make sure the external microphone cable is firmly connected to CON4202 on the Main board. If the microphones are still not functioning properly, go to procedure 3. [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual 2-42...

  • Page 79: Procedure 3 Replacement Check

    Replace it with a new one. If the microphone still does not work properly, go to Check 4. Check 4 The Main board may be defective or damaged. Replace it with a new one. Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] 2-43...

  • Page 80: Card Reader Slot Troubleshooting

    Chapter 4 Replacement Procedures. If the problem continues, perform Check 3. Check 3 The Main board may be faulty. Replace it with a new one following the step in Chapter 4 Replacement Procedures. [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual 2-44...

  • Page 81: Pci Express Card Slot Troubleshooting

    The PCI ExpressCard may be faulty. Replace it with a new one following the step in Chapter 4 Replacement Procedures. If the problem continues, perform Check Check 3 The Main board may be faulty. Replace it with a new one following the step in Chapter 4 Replacement Procedures. Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] 2-45...
  • Page 82 2 Troubleshooting Procedures 2.16 SD Card Slot Troubleshooting [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual 2-46...

  • Page 83: Fingerprint Board(Bto) Troubleshooting

    Insert the fingerprint board test program in the USB key, turn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for more information about the diagnostics test procedures. If any errors occur while executing the fingerprint board test, go to Procedure 2. Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] 2-47...

  • Page 84: Procedure 2 Connector Check And Replacement Check

    Chapter 4, Replacement Procedures. If the fingerprint board is still not functioning properly, perform Check 3. Check 3 The touchpad board may be defective or damaged. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual 2-48...

  • Page 85: Bluetooth(Bto) Troubleshooting

    Insert the Bluetooth test program in the USB key, turn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for more information about the diagnostics test procedures. If any errors occur while executing the Bluetooth test, go to Procedure 2. Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] 2-49...

  • Page 86: Procedure 2 Connector Check And Replacement Check

    Chapter 4, Replacement Procedures. If the Bluetooth is still not functioning properly, perform Check 4. Check 4 The main board may be defective or damaged. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual 2-50...

  • Page 87: Bto) Troubleshooting

    Insert the 3G test program in the USB key, turn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for more information about the diagnostics test procedures. If any errors occur while executing the 3G test, go to Procedure 2. Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] 2-51...

  • Page 88: Procedure 2 Connector Check And Replacement Check

    Chapter 4, Replacement Procedures. If the 3G is still not functioning properly, perform Check 3. Check 3 The main board may be defective or damaged. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual 2-52...

  • Page 89: Camera(Bto) Troubleshooting

    Insert the camera test program in the USB key, turn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for more information about the diagnostics test procedures. If any errors occur while executing the camera test, go to Procedure 2. Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] 2-53...
  • Page 90 Chapter 4, Replacement Procedures. If the camera is still not functioning properly, perform Check 4. Check 4 The main board may be defective or damaged. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual 2-54...
  • Page 91 3 Tests and Diagnostics Chapter 3 Tests and Diagnostics Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual [CONFIDENTIAL]...
  • Page 92 BATTERY Test ....................3-36 3.20 Touch LED Test ....................3-37 3.21 HDD 3D Protection ....................3-38 3.22 Speaker Test ......................3-44 3.12 Read and Write DMI information ................ 3-45 3.23 Auto Run ......................3-48 Appendix: ......................3-49 [CONFIDENTIAL]Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual...

  • Page 93: Tests And Diagnostics

    3. Check if [All Devices] is selected in the “Device Configure” in SETUP menu. 4. Set test PC SATA Controller Mode to “Compatibility” in BIOS. 4. After test, remember to set SATA Controller mode back to “AHCI”. Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual [CONFIDENTIAL]...
  • Page 94 3 Tests and Diagnostics 3.0.1 Test menu The Test MENU consists of the following functions. Please enter the item number to choose and execute the test item. [CONFIDENTIAL]Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual...
  • Page 95 Please make sure to set test PC SATA Controller Mode to “Compatibility” in BIOS and set SATA Controller Mode to “ACHI” after test. If it fails in a test item, press “Ctrl+C” and “Y” back to main menu. Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual [CONFIDENTIAL]...
  • Page 96 3.0.3 Executing the Diagnostic Test To start the Test PROGRAM on USB boot disk, follow these steps: 1. Please prepare Toshiba PC of Windows VISTA OS. 2. Please copy the file for creating a USB-Bootable memory to PC. The filename of four files and one folder to copy is shown below.
  • Page 97 Please check the check box. And then click START. 7. Turn on the Toshiba PC which need test, and choose boot from USB device. 8. System will automatically run the test program and display the test menu. 9. When the test menu displays, please enter the item number to choose and execute the test item.

  • Page 98: Model,Bios And Cpu Test

    3 Tests and Diagnostics 3.1 Model,BIOS and CPU Test Note: The screen will pause 10sec then turn to next step. [CONFIDENTIAL]Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual...

  • Page 99: Cpu Test

    Please refer to the illustration above to see the CPU information. c. Type “CPU.exe /?” in the Free Dos prompt and you can see more details in the command line to help you check related information. Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual [CONFIDENTIAL]...
  • Page 100 The pg8168 diagnostic consists of the following functions. MAC Address read and checking function. Command line: Pg8168.exe /vmac Read the MAC address from the Ethernet controller ROM and the MAC will appear on the screen.. [CONFIDENTIAL]Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual...
  • Page 101 3.3.1 Plug in the power test program will display PASS 3.3.2 Unplug the power to test the program will show Fail. If it fails in a test item, press “Ctrl+C” and “Y” back to main menu. Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual [CONFIDENTIAL] 3-11...
  • Page 102 3.4 Temperature Test Please execute the Temperature Test from test menu. Test program will show the current CPU temperature result on RIO_25Ch line. Temperature Test will also check if system temperature is at 20∘ C ~ 80∘ C. [CONFIDENTIAL]Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual...

  • Page 103: Web Camera Test

    3 Tests and Diagnostics 3.5 Web camera Test This program is to check webcamera ID. Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual [CONFIDENTIAL] 3-13...
  • Page 104 -r <n> : At least “n” times to click right button for the right button testing. <n> means 1,2… depend on user’s setting. -l <n> : At least “n” times to click left button for the left button testing. <n> means 1,2… depend on user’s setting. [CONFIDENTIAL]Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual...
  • Page 105 Please refer to the illustration above to see the Touchpad test information. c. Type “PS2.exe /?” in the Free Dos prompt and you can see more details in the command line to help you check related information Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual [CONFIDENTIAL] 3-15...
  • Page 106 3 Tests and Diagnostics 3.7 LCDRGB Test This subtest displays gradations for following modes. To change the mode, press Enter. video.exe –i /t 162 99 Command: [Mode 101 640*480 8M] [Mode 103 800*600 8M] [CONFIDENTIAL]Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual...
  • Page 107 3 Tests and Diagnostics [Mode 111 640*480 16M] [Mode 114 800*600 16M] Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual [CONFIDENTIAL] 3-17...
  • Page 108 3 Tests and Diagnostics [CONFIDENTIAL]Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual...
  • Page 109 3 Tests and Diagnostics [Mode 105 1024*768 8M] [Mode 117 1024*768 16M] Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual [CONFIDENTIAL] 3-19...
  • Page 110 Please refer to the illustration above to see the VIDEO test information. c. Type “VIDEO.exe /?” in the Free Dos prompt and you can see more details in the command line to help you check related information [CONFIDENTIAL]Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual...

  • Page 111: Vga Test

    This chapter is part of the test card. This test focus on the function of VGA chip and VRAM. Note: It may occur a blue screen for serveral minutes before 3D test when using a USB disk to test. Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual [CONFIDENTIAL] 3-21...

  • Page 112: Audio Test

    3 Tests and Diagnostics 3.9 Audio Test [CONFIDENTIAL]Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual...

  • Page 113: Keyboard Test

    Shift). And then release “Ctrl + Shift” key (release Shift first then release Ctrl). This hot key can help to exit the test program directly This chapter shows how to use the Diagnostic to test the functions of the keyboard. Diagnostic name: Keyboard.exe Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual [CONFIDENTIAL] 3-23...
  • Page 114 Please choose the different kind of keyboard language. b. Display the keyboard on the screen to indicate to the operator checking whether or not each key is correct. c. Type each key to finish the program. [CONFIDENTIAL]Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual...

  • Page 115: Memory Test

    Show the total memory size. Command: mm.exe – t 4 /s This chapter shows how to use the Diagnostics to test the functions of the memory size, speed and location. 3.2.2.1 Diagnostic name: SMBUS.EXE Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual [CONFIDENTIAL] 3-25...
  • Page 116 Please refer to the illustration above to see the memory information. c. Type “SMBUS.exe /?” in the Free Dos prompt and you can see more details in the command line to help you check related information [CONFIDENTIAL]Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual...

  • Page 117: Function Test

    3 Tests and Diagnostics 3.12 Function TEST Please enter “C” to select the function test. Test program will test several function and show functest.exe /T). the test result one by one. (Command: Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual [CONFIDENTIAL] 3-27...

  • Page 118: Ledall Test

    3 Tests and Diagnostics 3.13 LEDALL Test Test sequnce: 1. PWRBTN_LED white 2. DC-IN LED white 3. PWR_ULED_UP orange 4. PWR_WLED pink 5. BAT_ULED_UP orange 6. BAT_WLED pink 7. LOGO_LED white 8. Light_GI_Led white 9. KB_BL_CTRL white [CONFIDENTIAL]Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual...

  • Page 119: Store Test [Cd/Dvd-Rom Test

    Check the Secondary master IDE device and check if the device is F/W then check if the F/W version is same as “TO01.” b. Type “PSATA.exe /?” in the Free Dos prompt and you can see more details in the command line to help you check related information. Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual [CONFIDENTIAL] 3-29...

  • Page 120: Lid Switch Test

    Controller) controller then use the read data to check if the LID switch function is correct. b. Type “PMC.exe /?” in the Free Dos prompt and you can see more details in the command line to help you check related information. [CONFIDENTIAL]Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual...

  • Page 121: Ms Card Test

    3 Tests and Diagnostics 3.16 MS CARD Test This chapter shows how to use the Diagnostics to test the card reader functions. Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual [CONFIDENTIAL] 3-31...
  • Page 122 The diagnostic of RMS2XX detects MS card and read /write data. 3.19.3. Principle and how to use: Copy data into the card and compare with the master file to see if the data matches. [CONFIDENTIAL]Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual...

  • Page 123: Sd Card Test

    3 Tests and Diagnostics 3.17 SD CARD Test This chapter shows how to use the Diagnostics to test the card reader functions. Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual [CONFIDENTIAL] 3-33...
  • Page 124 The diagnostic of RSD detects SD card and read /write data. 3.20.3. Principle and how to use: Copy data into the card and compare with the master file to see if the data matches. [CONFIDENTIAL]Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual...

  • Page 125: Hdd Test

    3 Tests and Diagnostics 3.18 HDD Test There are three items you can choose: Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual [CONFIDENTIAL] 3-35...

  • Page 126: Battery Test

    / discharge function. You can also find the battery cycle count information on this battery. NOTE: Please connect the AC adapter to system in battery charge test. Please disconnect the AC adapter from system in battery discharge test [CONFIDENTIAL]Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual...

  • Page 127: Touch Led Test

    3 Tests and Diagnostics 3.20 Touch LED Test Hands touch the white box of three seconds, then next step Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual [CONFIDENTIAL] 3-37...

  • Page 128: Hdd 3D Protection

    Vibration/shock doesn't take a PCB at the time of T&D inspection. Test1 The display of a test program and the set method of PC are shown below. Display of a Test Program The portion which PC and Test-Fixture contact is green. Set method of PC Upper [CONFIDENTIAL]Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual...
  • Page 129 The display of a test program and the set method of PC are shown below. Display of a Test Program Set method of PC Rear Uppe Judgment If all data is less than ranges, it will be OK. Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual [CONFIDENTIAL] 3-39...
  • Page 130 The display of a test program and the set method of PC are shown below. Display of a Test Program Set method of PC Right Uppe Judgment If all data is less than ranges, it will be OK. [CONFIDENTIAL]Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual...
  • Page 131 The display of a test program and the set method of PC are shown below. Display of a Test Program Set method of PC Front Uppe Judgment If all data is less than ranges, it will be OK. Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual [CONFIDENTIAL] 3-41...
  • Page 132 If all data is less than ranges, it will be OK. Inspection Judgment If all data is less than ranges, it will be OK. Setting When an inspection result is O.K., calibration at HPC. Calibration data [CONFIDENTIAL]Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual...
  • Page 133 3 Tests and Diagnostics If the position is correct, it will show OK. If the position is wrong, it will show NG. Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual [CONFIDENTIAL] 3-43...

  • Page 134: Speaker Test

    3 Tests and Diagnostics 3.22 Speaker Test This program will test left channel, right channel and two wave files to test speaker function. [CONFIDENTIAL]Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual...

  • Page 135: Read And Write Dmi Information

    3.12 Read and Write DMI information This program could read and write below strings from/to DMI block. 1. Manufacture 2. Product Name 3. Version 4. Serial Number 5. Type 11 6. Type 12 DMI information: Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual [CONFIDENTIAL] 3-45...
  • Page 136 3 Tests and Diagnostics Read Type 11: Read Type 12: Write Type 11（60 bytes）: Write Type 12 (64 bytes): [CONFIDENTIAL]Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual...
  • Page 137 3 Tests and Diagnostics Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual [CONFIDENTIAL] 3-47...

  • Page 138: Auto Run

    3 Tests and Diagnostics 3.23 Auto Run Please enter “J” to select the auto run function. Test program will auto run all test items one by one as following sequence. [CONFIDENTIAL]Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual...
  • Page 139 3 Tests and Diagnostics 3.0 Appendix: Equipment Description Quantity Remarks Test CD Audio loopback jig Memory Stick SD Card Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual [CONFIDENTIAL] 3-49...
  • Page 140 4 Replacement Procedures Chapter 4 Replacement Procedures SatelliteM500/M500D Maintenance Manual [CONFIDENTIAL]...
  • Page 141 4 Replacement Procedures Chapter 4 General .......................6 Battery pack......................14 Express card......................16 HDD module ....................17 Memory module ....................21 Wireless LAN card ...................23 Keyboard ......................26 Top cover......................29 Bluetooth ......................32 4.10 Power Button Board..................34 4.11 Fingerprint module..................36 4.12 Touchpad on-off board .................39 4.13 Main PCB......................40 4.14 LAN Board....................44...
  • Page 142 4 Replacement Procedures Figures Figure 4-1 Removing the battery pack..............14 Figure 4-2 Pressing the Express card..............16 Figure 4-3 Removing the HDD cover..............17 Figure 4-4 Removing 4 screws securing HDD assembly ........18 Figure 4-5 Removing the HDD connector..............18 Figure 4-6 Separating the HDD and HDD holder ..........19 Figure 4-7 Removing the first memory ..............21 Figure 4-8 Removing the second memory..............21 Figure 4-11 Removing the screws securing keyboard..........26...
  • Page 143 4 Replacement Procedures Figure 4-22 Removing the LED and Fingerprint Board.........37 Figure4-23 Separating fingerprint board assembly..........37 Figure 4-24 Removing screw securing touchpad on-off board ......39 Figure 4-25 Removing tapes and LVDS screw ............40 Figure 4-26 Removing cables .................40 Figure 4-27 Removing screws secure the main PCB..........41 Figure 4-28 Removing ODD ..................41 Figure 4-29 Removing ODD bracket..............42 Figure 4-30 Removing Main PCB ................42...
  • Page 144 4 Replacement Procedures Figure 4-43 Apply new thermal pad on the fan ............58 Figure 4-44 Removing the bezel................59 Figure 4-45 Removing the LCD unit ..............60 Figure 4-46 Removing the LCD supports...............61 Figure 4-47 Removing the LCD cable..............62 Figure 4-48 Removing the Camera.................62 Figure 4-49 Disconnecting the CCD cable .............62 SatelliteM500/M500D Maintenance Manual [CONFIDENTIAL]...

  • Page 145: General

    4 Replacement Procedures 4.1 General This section explains how to disassemble the computer and replace Field Replaceable Units (FRUs). It may not be necessary to remove all the FRUs in order to replace one. The chart below is a guide to which FRUs need to be removed in order to remove others. Always start by removing the battery pack, next, optional items such as the optional Express card and optional Media card, then follow the line on the chart to determine which FRU you must remove first in order to repair the one you think is causing the...
  • Page 146 Before you begin disassembly, read the following safety precautions and observe them carefully as you work. DANGER: 1) Always use the genuine battery that is authorized by Toshiba or compatible with the unit. Since other battery packs have different specifications, they may be incompatible with the unit, and may burst or explode.
  • Page 147 4 Replacement Procedures Before You Begin Look over the procedures in this section before you begin disassembling the computer. Familiarize yourself with the disassembly and reassembly steps. Begin each procedure by removing the AC adaptor and the battery pack as instructed in this section: 1.
  • Page 148 4 Replacement Procedures Disassembly Procedures The computer has three basic types of cable connectors:  Pressure Plate Connectors  Coaxial Cable Connectors  Normal Pin Connectors To disconnect a Pressure Plate connector, lift up the tabs on either side of the connector’s plastic pressure plate and slide the cable out of the connector.
  • Page 149 4 Replacement Procedures Assembly Procedures After you have disassembled the computer and fixed or repaired the problem that was causing the computer to operate abnormally, you will need to reassemble the computer. Install all the removed FRUs following the steps described in the corresponding sections in this chapter.
  • Page 150 4 Replacement Procedures Tools and Equipment The use of Electrostatic Discharge (ESD) equipment is very important for your safety and the safety of those around you. Proper use of these devices will increase the success rate of your repairs and lower the cost for damaged or destroyed parts. The following equipment is necessary to disassemble and reassemble the computer: ...
  • Page 151 CAUTION: Overtightening can damage components and screws; undertightening can result in electrical shorts or other damage if screws or components come loose. NOTE: Toshiba recommends that you use an electric screwdriver for quick and easy operations.  M2 0.167 N·m (1.7 kgf·cm) ...
  • Page 152 4 Replacement Procedures Color of Screw Shaft To avoid mistakes on the screw length, screw shafts are colored as follows:  Even number length screw: brown  Odd number length screw: white  Special length screw: blue (Screws whose lengths are indicated to one or more decimal places such as 2.5 mm or 2.8 mm.) Marking of Screws on the Computer Body To make maintenance of the computer easier, markings of the kinds of the screws...

  • Page 153: Battery Pack

    4 Replacement Procedures 4.2 Battery pack Removing the Battery pack To remove the battery pack, follow the steps below and refer to Figure 4-1. CAUTION: When handling battery packs, be careful not to short-circuit the terminals. Also do not drop, hit or apply impact, do not scratch, break, twist or bend the battery pack.
  • Page 154 For environmental reasons, collect the spent battery packs. Use only batteries recommended by Toshiba for replacements. NOTE: Check the battery’s terminals visually. If they are dirty, wipe them clean with a dry cloth.

  • Page 155: Express Card

    4 Replacement Procedures 4.3 Express card Removing the Express card To remove the Express card, follow the steps below and refer to Figure 4-2 to 4-3. CAUTION: Before you remove the Express card, refer to the notebook’s documentation and to your operating system documentation for proper procedures and precautions.

  • Page 156: Hdd Module

    4 Replacement Procedures HDD module CAUTION: When handling the HDD, do not press the top surface as shown by the arrow. Hold it by the sides. Removing the HDD To remove the HDD, follow the steps below and refer to Figure 4-4 to 4-10. 1.
  • Page 157 4 Replacement Procedures 4. Pull the tab of the HDD assembly to remove it from the connector of the HDD cable. Be careful not to damage the connector. Figure 4-4 Removing 4 screws securing HDD assembly NOTE: The following steps describe how to disassemble the HDD assembly, however, do not disassemble if the HDD is working properly.
  • Page 158 4 Replacement Procedures 6. Separate the HDD and HDD Holder. CAUTION: Do not apply pressure to the top or bottom of the HDD. Figure 4-6 Separating the HDD and HDD holder SatelliteM500/M500D Maintenance Manual [CONFIDENTIAL] 4-19...
  • Page 159 4 Replacement Procedures Installing the HDD To install the HDD, follow the steps below and refer to Figure 4-3 to 4-6. CAUTION: Do not hold the HDD by its top and bottom flat surfaces. It may damage the HDD. 1. Seat the HDD in the HDD Holder and secure the following screws. 4 M23L FLAT HEAD screw...

  • Page 160: Memory Module

    4 Replacement Procedures 4.5 Memory module Removing the Memory module To remove the memory module, make sure the computer is in boot mode and powered off, follow the steps below and refer to Figures 4-7 to 4-8. Press two latches outward and remove the first memory. Press two latches outward and remove the second memory.
  • Page 161 4 Replacement Procedures Installing the Memory module To install the memory module, make sure that the computer is in boot mode and powered off, follow the steps below and refer to Figures 4-7 to 4-8. CAUTION: When installing only one memory module, be sure to insert it into slot . Otherwise, the computer or the memory may not work properly.

  • Page 162: Wireless Lan Card

    4 Replacement Procedures 4.6 Wireless LAN card Removing the Wireless LAN card To remove the wireless LAN card, make sure the computer is in boot mode and powered off, follow the steps below and refer to Figures 4-9 to 4-10. NOTE: The wireless LAN card is an option.
  • Page 163 4 Replacement Procedures 3. Disconnect the wireless LAN card from the connector on the main board. Be careful not to damage the connector. Figure 4- 10 Removing screws and disconnecting wireless LAN antennas [CONFIDENTIAL] SatelliteM500/M500D Maintenance Manual 4-24...
  • Page 164 4 Replacement Procedures Installing the Wireless LAN card To install the wireless LAN card, make sure that the computer is in boot mode and powered off, follow the steps below and refer to Figures 4-9 to 4-10. CAUTION: Be sure to switch the computer off before installing the wireless LAN card.

  • Page 165: Keyboard

    4 Replacement Procedures 4.7 Keyboard Removing the Keyboard To remove the keyboard, follow the steps below and refer to Figures 4-11 to 4-14. 1. Remove the screws securing the bottom of the keyboard and the keyboard cover on the bottom case. 1 M27L FLAT HEAD screw...
  • Page 166 4 Replacement Procedures Figure 4-12 Removing the keyboard cover 4. Remove the following screws securing keyboard. 2 M23L FLAT HEAD screw Figure 4-13 Removing the screws 5. Lift the keyboard upward a little and turn it face down on the palm rest. 6.
  • Page 167 4 Replacement Procedures Installing the Keyboard To install the keyboard, follow the steps below and refer to Figures 4-11 to 4-14. 1. Place the keyboard face down on the top cover. 2. Connect the keyboard flexible cable to connector and the keyboard LED cable to the connector on the main board.

  • Page 168: Top Cover

    4 Replacement Procedures 4.8 Top cover Removing the Top cover To remove the Top cover, follow the steps below and refer to Figures 4-15 to 4-17. 1. Remove the following screws securing the bottom case to the toip case. 6 M2.55L FLAT HEAD screw 6 M24L...
  • Page 169 4 Replacement Procedures Figure 4-16 Removing the screws on top cover and separating the connector 4. Separate the Top cover from the bottom case. NOTE: remove the top cover according to the direction of the arrow. Figure 4-17 Removing top cover [CONFIDENTIAL] SatelliteM500/M500D Maintenance Manual 4-30...
  • Page 170 4 Replacement Procedures Installing the Top cover To install the top case, follow the steps below and refer to Figures 4-15 to 4-17. 1. Install the Top cover on the bottom case. 2. Secure the following screws on the Top cover. ...

  • Page 171: Bluetooth

    4 Replacement Procedures 4.9 Bluetooth Removing the Bluetooth To remove the Bluetooth, follow the steps below and refer to Figures 4-18 to 4-19. Remove two pieces of tape. Take the bluetooh away from the top cover. Remove the mylar on the fingerprint board. Mylar Figure 4-18 Removing Bluetooth Separate the cable from the connector according to the direction of the arrow.
  • Page 172 4 Replacement Procedures Installing the Bluetooth To install the Bluetooth, follow the steps below and refer to Figures 4-18 to 4-19. 1. Connect the cable to the Bluetooth. 2. Place the Bluetooth to the top cover. 3. Paste the tape and the mylar. SatelliteM500/M500D Maintenance Manual [CONFIDENTIAL] 4-33...

  • Page 173: Power Button Board

    4 Replacement Procedures 4.10 Power Button Board Removing the Power Button Board To remove the power button board, follow the steps below and refer to Figures 4-20 Remove the following two screws and remove the board. 2 M23L FLAT HEAD screw Figure 4-20 Removing the Power Button board [CONFIDENTIAL] SatelliteM500/M500D Maintenance Manual 4-34...
  • Page 174 4 Replacement Procedures Installing the Power Button Board To install the power button board, follow the steps below and refer to Figures 4-20. 1. Install the Power Button board on the top cover. 2. Secure the following screws on the Top cover. ...

  • Page 175: Fingerprint Module

    4 Replacement Procedures 4.11 Fingerprint module Removing the fingerprint module To remove the fingerprint module, follow the steps below and refer to Figures 4-21 to 4-23. Disconnect the cable. Remove the following screws then remove the bracket. 4 M23.5L FLAT HEAD screw 2 M23L FLAT HEAD screw...
  • Page 176 4 Replacement Procedures Figure 4-22 Removing the LED and Fingerprint Board Separating fingerprint board assembly Figure4-23 Separating fingerprint board assembly SatelliteM500/M500D Maintenance Manual [CONFIDENTIAL] 4-37...
  • Page 177 4 Replacement Procedures Installing the LED board To install the LED board, follow the steps below and refer to Figures 4-21 to 4-23. 1. Securing the board. 2. Install the LED board and the Fingerprint Board on the top cover. 3.

  • Page 178: Touchpad On-Off Board

    4 Replacement Procedures 4.12 Touchpad on-off board Removing the touchpad on-off board To remove the touchpad on-off board follow the steps below and refer to Figures 4-24. 1. Remove screws securing the touchpad on-off board then remove the board 1 M23L FLAT HEAD screw Figure 4-24 Removing screw securing touchpad on-off board...

  • Page 179: Main Pcb

    4 Replacement Procedures 4.13 Main PCB Remove the main PCB To remove the main PCB, follow the steps below and refer to Figures 4-25 to 4-30. 1. Remove 7 pieces of tape and the LVDS screw. 1 M2X2.5 FLAT HEAD screw 2.
  • Page 180 4 Replacement Procedures 3. Remove the following screws. 4 M2X3 FLAT HEAD screw 6 M2X4 FLAT HEAD screw 1 M1.6 X2.5 FLAT HEAD screw M2X3L 4. Remove the ODD bracket and battery bracket. M1.6X2.5L Figure 4-27 Removing screws secure the main PCB 5.
  • Page 181 4 Replacement Procedures 2 M22.5L FLAT HEAD screw Figure 4-29 Removing ODD bracket 7. Lift the main PCB on the right side then remove it from the bottom case. Figure 4-30 Removing Main PCB [CONFIDENTIAL] SatelliteM500/M500D Maintenance Manual 4-42...
  • Page 182 4 Replacement Procedures Installing the main PCB To install the main PCB, follow the steps below and refer to Figures 4-25 to 4-30. 1. Securing the bracket to the ODD. 2 M22.5L FLAT HEAD screw 2. Place the Main PCB to the bottom case 3.

  • Page 183: Lan Board

    4 Replacement Procedures 4.14 LAN Board Remove the LAN board To remove the LAN Board, follow the steps below and refer to Figures 4-31. 1. Remove following screw securing the LAN board. 1 M24L FLAT HEAD screw 2. Remove the LAN board. Figure 4-31 Removing screw securing LAN board Installing the main PCB To install the main PCB, follow the steps below and refer to Figures 4-31.
  • Page 184 4 Replacement Procedures SatelliteM500/M500D Maintenance Manual [CONFIDENTIAL] 4-45...

  • Page 185: D/C In Cable

    4 Replacement Procedures 4.15 D/C IN Cable Remove D/C in cable To remove the D/C in cable, follow the steps below and refer to Figures 4-32. 1. Remove the black mylar. 2. Remove following screw securing the bracket. 1 M24L FLAT HEAD screw 3.
  • Page 186 4 Replacement Procedures Installing the AC Power cable To install the D/C in cable, follow the steps below and refer to Figures 4-32 to 4-33. 1. Install the D/C in cable. 2. Install the bracket and securing the following screw. 1 M24L FLAT HEAD screw...

  • Page 187: Speaker

    4 Replacement Procedures 4.16 Speaker Remove the speaker To remove the Speaker, follow the steps below and refer to Figures 4-57. 1. Remove the following screws securing the speaker. 5 M22L Stand off screw 2. Remove the speaker from the bottom case. Figure 4-34 Removing screws securing speaker [CONFIDENTIAL] SatelliteM500/M500D Maintenance Manual 4-48...
  • Page 188 4 Replacement Procedures Installing the speaker To install the speaker, follow the steps below and refer to Figures 4-34. 1. Install the speaker. 2. Securing the following screw. 5 M22L Stand off screw SatelliteM500/M500D Maintenance Manual [CONFIDENTIAL] 4-49...

  • Page 189: Remove Lcd Module

    4 Replacement Procedures 4.17 Remove LCD Module To remove the LCD module, follow the steps below and refer to Figures 4-35 to 4-36. 1. Remove 6 pcs of tapes Figure 4-35 Removing tapes 2. Remove the following three screws securing the hinge. 4 M2.55L FLAT HEAD screw...
  • Page 190 4 Replacement Procedures Installing LCD Module To install the LCD module, follow the steps below and refer to Figures 4-35 to 4-36. 1. Install the LCD Module and securing the hinge with following screws. 4 M2.55L FLAT HEAD screw 2. Arrange the cable. 3.

  • Page 191: Cpu Heat Sink/Cpu

    4 Replacement Procedures 4.18 CPU Heat sink/CPU Removing the CPU Heat sink To remove the heat sink, follow the steps below and refer to Figures 4-37 to 4-38. CAUTION: 1) The CPU can become very hot during operation. Be sure to let it cool before starting repair work.
  • Page 192 4 Replacement Procedures 2. Unlock the CPU by turning the cam counterclockwise on the CPU socket 180 degrees using a flat-blade screwdriver. Figure 4-38 Unlocking the CPU 3. Remove the CPU. CAUTION: When removing the CPU, lift it straight up. Otherwise, pins on the CPU may be damaged.
  • Page 193 4 Replacement Procedures Install the CPU heat sink/CPU. To install the CPU heat sink/CPU, follow the steps below and refer to Figures 4-39 to 4-41. 1. Make sure the cam is in the open position. 2. Seat the CPU in the CPU socket. Make sure the direction and position of CPU is correct to avoid damaging pins on the CPU.
  • Page 194 4 Replacement Procedures H000013080 H000013080 Figure 4-40 Applying new thermal pad 5. Install the CPU heat sink 6. Secure the CPU heat sink with the following screws in the numbered order as shown on the holder. 6 M23L FLAT HEAD screw SatelliteM500/M500D Maintenance Manual [CONFIDENTIAL] 4-55...

  • Page 195: Vga Card

    4 Replacement Procedures 4.19 VGA Card Removing the VGA Card To remove the VGA card, follow the steps below and refer to Figures 4-42. 1. Remove the following screws securing the VGA. 2 M23L FLAT HEAD screw 2. Remove the VGA Card from the slot at the pop-up angle Figure 4-42 Removing screws securing VGA Card Install the VGA Card.

  • Page 196: Fan

    4 Replacement Procedures 4.20 FAN Removing the Fan To remove the Fan, follow the steps below and refer to Figures 4-43. 1. Remove the following three screws securing the fan. 3 M24L FLAT HEAD screw 2. Disconnect the cable from the board. Figure 4-43 Removing screws securing FAN and disconnecting cable 3.
  • Page 197 4 Replacement Procedures Install the FAN. To install the FAN, follow the steps below and refer to Figures 4-43 to 4-44. 1. Apply new thermal pad on the fan as shown in the following figure. Stick the thermal pad on fan follow the mark. (Be sure to clean off all old pad before applying new thermal pad).

  • Page 198: Lcd Unit/Camera

    4 Replacement Procedures 4.21 LCD unit/Camera Removing the unit/Camera To remove LCD unit/Camera, follow the steps below and refer to Figures 4-45 to 4-50. 1. Remove the two tape and the following two screws securing the panel. 2 M2.55L FLAT HEAD screw 2.
  • Page 199 4 Replacement Procedures 3. Remove the tape and the screws securing LCD unit then remove the LCD unit 6 M2.54L FLAT HEAD screw Figure 4-46 Removing the LCD unit NOTE: For environmental reasons, do not throw away a malfunctioning LCD unit (or FL).
  • Page 200 4 Replacement Procedures Remove the following screws securing the LCD supports and then remove them. 6 M22.5L FLAT HEAD screw Figure 4-47 Removing the LCD supports 5. Remove one piece of glass tape on LCD cable connector. SatelliteM500/M500D Maintenance Manual [CONFIDENTIAL] 4-61...
  • Page 201 4 Replacement Procedures 6. Disconnect LCD cable from the connector and remove the cable. Glass tape Figure 4-48 Removing the LCD cable 7. Remove the Camera from the top case and disconnect the CCD cable from the camera. Figure 4-49 Removing the Camera Figure 4-50 Disconnecting the CCD cable [CONFIDENTIAL] SatelliteM500/M500D Maintenance Manual 4-62...
  • Page 202 4 Replacement Procedures Installing the LCD unit / Camera To install the LCD unit / Camera, follow the steps below and refer to Figures 4-45 to 4-50. 1. Connect the CCD cable to the Camera. 2. Install the camera to the top case. 3.

  • Page 203: Appendix A Handling The Lcd Module

    LCD module with the corresponding holes in the LCD cover before securing the module with four screws. Do not force the module into place, because stress can affect its performance. Also, the panel’s polarized surface is easily scarred, so be carefully when handling it. Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL]...
  • Page 204 Do not apply cleanser directly to the panel. 4. If water or other liquid is left on the panel’s surface for a long period, it can change the screen’s tint or stain it. Be sure to quickly wipe off any liquid. [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual...
  • Page 205 5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module. Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL]...
  • Page 206 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual...
  • Page 207 9. Do not disassemble the LCD module. Disassembly can cause malfunctions. 10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxime). These materials can release gas that can damage the panel’s polarization. Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL]...

  • Page 208: Appendix B Board Layout

    Appendix B Board Layout Appendices Appendix B Board Layout B.1 Main Board Front View Figure B-1 Main board layout (front) Satellite M500/M50D/M507 Maintenance Manual [CONFIDENTIAL]...
  • Page 209 LAN BRD connector CON4803 Keyboard LED connector CON4804 TP ON/OFF connector CON6204 FELICA connector CON6203 Blue tooth connector CON4802 Touch Pad connector CON4101 Internal speaker connector CON5401 New Card slot CON6501 Modem connector J7701 DC IN connector [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual...
  • Page 210 Appendix B Board Layout Appendices B.2 Main Board Back View Figure B-2 Main board layout (back) Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL]...
  • Page 211 AMD HDT Debug connector CON3501 Graphics MXM connector CON5701 Mini card connector CON5001 Media Card slot CON3901 HDMI connector CON6107 eSATA / USB Combo connector CON6106 USB connector CON5101 1394 connector CON4202 MIC JACK CON4201 HP/ SPDIF JACK [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual...
  • Page 212 B.3 LAN Board Front and Back View (Front) (Back) Figure B-3 LAN Board layout (front/back) Table B-3 LAN Board connectors (front/back) Number Name MLCON301 RJ45 / FJ11 JACK MLCON103 USB JACK MLCON101 (HOT BAR) LAN board interface Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL]...
  • Page 213 Table B-4 Touchpad Board connector (back) Number Name M1tp_Con1 Touch Pad Module connector M1tp_J1 Touch Pad BD to FP BD connector M1tp_Con3 (HOT BAR) Touch Pad BD to MB interface M1tp_Con2 (HOT BAR) Touch Pad BD to LED BD interface [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual...
  • Page 214 Appendix B Board Layout Appendices B.5 LED Board Front and Back View (Front) (Back) Figure B-5 LED Board layout (front/back) Table B-5 LED Board connectors (back) Number Name Lb_Con1 (HOT BAR) LED BD to Touch Pad BD interface Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL]...
  • Page 215 Appendix B Board Layout B.6 Finger Printer Board Front and Back View (Front) (Back) Figure B-6 Finger Printer Board layout (front/back) Table B-6 Finger Printer Board connectors (back) Number Name F_J1 PF BD to Touch Pad BD interface [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual...
  • Page 216 Appendix B Board Layout Appendices B.7 Inverter Board Front and Back View (Front) (Back) Inverter Figure B-7 Board layout (front/back) Inverter Table B-7 Board connectors (front) Number Name Input connector Output connector Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL]...

  • Page 217: Appendix C Pin Assignments

    M_A_DQ63 M_A_DQ57 M_A_DM7 M_A_DQS#7 M_A_DQS7 M_A_DQ59 M_A_DQ62 M_A_DQ60 M_A_DQ56 M_A_DQ54 M_A_DQ50 M_A_DQ51 M_A_DQ55 M_A_DM6 M_A_DQS#6 M_CLK_DDR0 M_A_DQS6 M_CLK_DDR#0 M_A_DQ49 M_A_DQ48 M_A_DQ53 M_A_DQ52 M_A_DQ42 M_A_DQ20 M_A_DQ45 M_A_DQ46 M_A_DQS#5 M_A_DQS5 M_A_DM5 M_A_DQ18 M_A_DQ44 M_A_DQ19 M_A_DQ47 M_A_DQ39 M_A_DQ38 Satellite M500/M500/M507 Maintenance Manual [CONFIDENTIAL]...
  • Page 218 M_A_A7 M_A_A8 M_A_A6 +1.8V +1.8V M_A_A5 M_A_A4 M_A_A3 M_A_A2 M_A_A1 M_A_A0 +1.8V +1.8V M_A_A10 M_A_BS1 M_A_BS0 M_A_RAS# M_A_WE# M_CS#0 +1.8V +1.8V M_A_CAS# M_ODT0 M_CS#1 M_A_A13 +1.8V +1.8V M_ODT1 M_A_DQ31 M_A_DQ30 M_A_DQ27 M_A_DQ26 M_A_DQS#3 M_A_DM3 M_A_DQS3 [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual...
  • Page 219 M_A_DQ19 M_A_DQS#2 M_A_DM2 M_A_DQS2 M_A_DQ22 M_A_DQ20 M_A_DQ17 M_A_DQ47 M_A_DQ13 M_A_DQ15 M_A_DQ11 M_A_DQ9 M_CLK_DDR1 M_CLK_DDR#1 M_A_DQS#1 M_A_DQS1 M_A_DM1 M_A_DQ8 M_A_DQ14 M_A_DQ12 M_A_DQ10 M_A_DQ2 M_A_DQ7 M_A_DQ3 M_A_DQ1 M_A_DM0 M_A_DQS#0 M_A_DQS0 M_A_DQ0 M_A_DQ4 M_A_DQ5 M_A_DQ6 SMB_DAT_S SMB_CLK_S +3VS Satellite M500/M500/M507 Maintenance Manual [CONFIDENTIAL]...
  • Page 220 M_B_DQ62 M_B_DQ58 M_B_DM7 M_B_DQS#7 M_B_DQS7 M_B_DQ61 M_B_DQ57 M_B_DQ56 M_B_DQ60 M_B_DQ48 M_B_DQ51 M_B_DQ54 M_B_DQ53 M_B_DM6 M_B_DQS#6 M_CLK_DDR2 M_B_DQS6 M_CLK_DDR#2 M_B_DQ50 M_B_DQ49 M_B_DQ55 M_B_DQ52 M_B_DQ42 M_B_DQ40 M_B_DQ44 M_B_DQ45 M_B_DQS#5 M_B_DQS5 M_B_DM5 M_B_DQ47 M_B_DQ41 M_B_DQ43 M_B_DQ46 M_B_DQ35 M_B_DQ36 [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual...
  • Page 221 M_B_A8 M_B_A6 +1.8V +1.8V M_B_A5 M_B_A4 M_B_A3 M_B_A2 M_B_A1 M_B_A0 +1.8V +1.8V M_B_A10 M_B_BS1 M_B_BS0 M_B_RAS# M_B_WE# M_CS#2 +1.8V +1.8V M_B_CAS# M_ODT2 M_CS#3 M_B_A13 +1.8V +1.8V M_ODT3 M_B_DQ30 M_B_DM25 M_B_DQ31 M_B_DM26 M_B_DQS#3 M_B_DM3 M_B_DQS3 M_B_DQ29 Satellite M500/M500/M507 Maintenance Manual [CONFIDENTIAL]...
  • Page 222 M_B_DQS#2 M_B_DM2 M_B_DQS2 M_B_DQ17 M_B_DQ16 M_B_DQ20 M_B_DQ21 M_B_DQ15 M_B_DQ10 M_B_DQ9 M_B_DQ11 M_CLK_DDR3 M_CLK_DDR#3 M_B_DQS#1 M_B_DQS1 M_B_DM1 M_B_DQ13 M_B_DQ14 M_B_DQ12 M_B_DQ8 M_B_DQ3 M_B_DQ7 M_B_DQ2 M_B_DQ6 M_B_DM0 M_B_DQS#0 M_B_DQS0 M_B_DQ1 M_B_DQ4 M_B_DQ5 M_B_DQ0 SMB_DAT_S SMB_CLK_S +3VS_SET +3VS [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual...
  • Page 223 SATA_TXP2 SATA_TXN2 SATA_RXN2 SATA_RXP2 +5VS +5VS CON6001 SATA interface HDD connector (22-pin) Table C-4 HDD connector (22-pin) Pin No. Signal Name Pin No. Signal Name SATA_TXP1 SATA_TXN1 SATA_RXN1 SATA_RXP1 +3VS +3VS +3VS +5VS +5VS +5VS Satellite M500/M500/M507 Maintenance Manual [CONFIDENTIAL]...
  • Page 224 Appendices Appendix C Pin Assignments CON6003 SATA interface SSD connector (BTO) (24-pin) Table C-5 SSD connector (24-pin) Signal Name Signal Name +5VS +3VS +5VS +3VS +5VS +3VS +5VS +3VS SATA_TXP0 SATA_TXN0 SATA_RXN0 SATA_RXP0 [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual...
  • Page 225 MMC_DAT5 CARD_3V3 CARD_3V3 MS_CLK MS_D3 MS_INS# MS_D2 MS_D0 MS_D1 MS_BS SD_CLK MMC_DAT6 MMC_DAT7 SD_DAT0 SD_DAT1 SD_CD# XD_CD# XD_RDY XD_RE# XD_CE# XD_CLE# XD_ALE XD_WE# XD_WP# XD_D0 XD_D1 XD_D2 XD_D3 XD_D4 XD_D5 XD_D6 XD_D7 CARD_3V3 SD_WP # Satellite M500/M500/M507 Maintenance Manual [CONFIDENTIAL]...
  • Page 226 Table C-8 Mini Card interface connector (52-pin) Pin No. Signal Name Pin No. Signal Name +3VS BT_CHDATA BT_CHCLK +1.5VS MINI3CLK_REQ# CLK_PCIE_MINIC ARD3# CLK_PCIE_MINIC ARD3 WLAN_ON/OFF# PLTRST#_M PCIE_RXN5 +3VS PCIE_RXP5 +1.5VS PCIE_TXN5 PCIE_TXP5 USB_PN5 USB_PP5 +3VS +3VS WIMAX_LED# WIFI_LED# +1.5VS +3VS [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual C-10...
  • Page 227 Table C-9 Mini Card interface connector (52-pin) Pin No. Signal Name Pin No. Signal Name +3VS +1.5VS MINI1CLK_REQ# CLK_PCIE_MINI CARD# CLK_PCIE_MINI CARD WUSB_ON/OFF# PLTRST#_M PCIE_RXN2 +3VS PCIE_RXP2 +1.5VS PCIE_TXN2 PCIE_TXP2 +3VS +3VS +1.5VS +3VS Satellite M500/M500/M507 Maintenance Manual [CONFIDENTIAL] C-11...
  • Page 228 Table C-10 Mini Card interface connector (52-pin) Pin No. Signal Name Pin No. Signal Name +3VS_WWAN +1.5VS SIM_VCC SIM_DIO CLK_PCIE_WWAN# SIM_CLK CLK_PCIE_WWAN SIM_RST 3G_ON PLTRST#_M PCIE_RXN3 +3VS_WWAN PCIE_RXP3 +1.5VS PCIE_TXN3 PCIE_TXP3 USB_PN4 USB_PP4 +3VS_WWAN +3VS_WWAN WWAN_LED# +1.5VS +3VS_WWAN [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual C-12...
  • Page 229 ACZ_SDIN1 ACZ_RST#_MDC ACZ_BCLK_MDC C.13 CON3901 HDMI connector(BTO) (19-pin) Table C-13 Modem connector (19-pin) Pin No. Signal Name Pin No. Signal Name HDMI_TX2+_R HDMI_TX2-_R HDMI_TX1+_R HDMI_TX1-_R HDMI_TX0+_R HDMI_TX0-_R HDMI_CLK+_R HDMI_CLK-_R HDMI_CEC HDMI_DDCCLK_R HDMI_DDCDAT_R +5V_HDMI HDMI_HPD_C Satellite M500/M500/M507 Maintenance Manual [CONFIDENTIAL] C-13...
  • Page 230 Table C-15 MB to Touch PAD Board connector (22-pin) Pin No. Signal Name Pin No. Signal Name +5VSUS +5VS +5VS +3VA +3VS CB_LED# HDD_LED# TP_DAT TP_CLK LID_SW# LIGHT_GI_LED# DC_IN_LED# PWR_WLED# PWR_ULED_UP BAT_WLED# BAT_ULED_UP# USB_PN2 USB_PP2 [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual C-14...
  • Page 231 Pin No. Signal Name SMB1_CLK SMB1_DAT +3VS PWRBTN_LED# PWR_SW# C.19 CON6601 Function Board connector (8-pin) Table C-19 Function Board connector (8-pin) Pin No. Signal Name Pin No. Signal Name +5VA +5VS LID_SW# SMB2_CLK_FN SMB2_DAT_FN INT_FN Satellite M500/M500/M507 Maintenance Manual [CONFIDENTIAL] C-15...
  • Page 232 Table C-21 Speaker connector (4-pin) Pin No. Signal Name Pin No. Signal Name H_SPKR- H_SPKR+ H_SPKL- H_SPKL+ C.22 CON6106 USB*1 connector (4-pin) Table C-22 USB*1 connector (4-pin) Pin No. Signal Name Pin No. Signal Name USBP6+ USBP6- +5VUSB6 [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual C-16...
  • Page 233 Pin No. Signal Name Pin No. Signal Name AC_INV AC_INV AC_INV BACK_EN_C LCD_BL_PWM_C LVDS_CLKBP LVDS_CLKBM LVDS_YB2P LVDS_YB2M LVDS_YB1P LVDS_YB1M LVDS_YB0P LVDS_YB0M LVDS_CLKAP LVDS_CLKAM LVDS_YA2P LVDS_YA2M LVDS_YA1P LVDS_YA1M LVDS_YA0P LVDS_YA0M LVDS_DDC_DATA LVDS_DDC_CLK +3VS +LCD_VCC +LCD_VCC Satellite M500/M500/M507 Maintenance Manual [CONFIDENTIAL] C-17...
  • Page 234 Table C-26 Newcard interface connector (26-pin) Pin No. Signal Name Pin No. Signal Name USBP10- USBP10+ CP_USB# SCL_3V SDA_3V +1.5VS_PE +1.5VS_PE PCIE_WAKE# +3V_PE PERST# +3VS_PE +3VS_PE NEWCARD_CLK _REQ# CLK_PCIE_NEW CP_PE# CARD# CLK_PCIE_NEW CARD PCIE_RXN4 PCIE_RXP4 PCIE_TXN4 PCIE_TXP4 [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual C-18...
  • Page 235 Signal Name Pin No. Signal Name FAN0_TACH FAN_PWM +5VS_FAN C.30 CO6202 Camera Module connector (BTO) (6-pin) Table C-30 Camera Module connector (6-pin) Pin No. Signal Name Pin No. Signal Name MIC_INT_P MIC_INT_N USBP3+ USBP3- +5VS_Camera Satellite M500/M500/M507 Maintenance Manual [CONFIDENTIAL] C-19...
  • Page 236 Signal Name Pin No. Signal Name +5VS_FELICA USBP11- USBP11+ C.33 CO6204 Buletooth connector (BTO) (8-pin) Table C-33 Bluetooth connector (8-pin) Pin No. Signal Name Pin No. Signal Name +3VS BT_RST# BT_ON/OFF# BT_CHDATA BT_CHCLK USBP11- USBP11+ [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual C-20...

  • Page 237: Touch Pad Board

    TP_LEFT# TP_RIGHT# C.35 M1TP_J1 Touch PAD Board to Fingerprint connector (6-pin) Table C-35 Touch PAD Board to Fingerprint connector (6-pin) Pin No. Signal Name Pin No. Signal Name F_+1.8VS_FP FP_USB_D- T_GND FP_USB_D+ F_+3VS_FP +3VS_FP Satellite M500/M500/M507 Maintenance Manual [CONFIDENTIAL] C-21...
  • Page 238 Signal Name Pin No. Signal Name +5VUSB1_M USBP1-_M USBP1+_M LGND +5VUSB0_M USBP0-_M USBP0+_M LGND C.38 MLCON302 Modem connector(BTO) (2-pin) Table C-38 Modem connector (2-pin) Pin No. Signal Name Pin No. Signal Name RING_M TIP_M [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual C-22...
  • Page 239 Appendix D Keyboard Scan/Character Codes Appendices Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Keytop Note Make Break Make Break ‘ ~ 7 & BkSp Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL]...
  • Page 240 Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Keytop Note Make Break Make Break \ ¦ Caps Lock ‘ “ Enter Shift (L) No.102 , < . > Shift (R) [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual...
  • Page 241 Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Ctrl (L) Alt (L) Space ALT (R)  Home   PgUp PgDn  Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL]...
  • Page 242 2. * This key corresponds to key No. 42 in the 102 key mode. 3. * Combination with the Fn key makes different codes. 4. * Scan codes differ by mode. 5. * The Fn key does not generate a code by itself.. [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual...
  • Page 243 In combination with the right Shift key, scan codes are changed as listed below: With left Shift With right Shift Set 1 E0 AA __________ E0 B6 E0 2A ___________ E0 36 Set 2 E0 F0 12 ________ E0 F0 59 E0 12 ___________ E0 59 Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL]...
  • Page 244 E0 2A E0 4D E0 CD E0 AA E0 12 E0 74 E0 F0 74 E0 F0 12 Table D-4 Scan codes with Fn key Code set 1 Code set 2 Make Break Make Break NUMERIC ARROW Scrl [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual...
  • Page 245 Prt Sc Common E0 2A E0 37 E0 B7 E0 AA E0 12 E0 7C E0 F0 7C E0 F0 Ctrl  E0 37 E0 B7 E0 7C E0 F0 7C Shift  E0 37 E0 B7 E0 7C E0 F0 7C Alt  F0 84 Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL]...
  • Page 246 Appendix D Keyboard Scan/Character Codes Table D-7 No.126 key scan code Shift Code set 1 Code set 2 Make Make Pause Common E1 1D E1 F0 Ctrl* E0 46 7E E0 F0 *: This key generates only make codes. [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual...

  • Page 247: Appendix E Key Layout

    Appendix E Key Layout Appendices Appendix E Appendix E Key Layout United Kingdom (UK) Keyboard Figure E-1 UK keyboard United States (US) Keyboard Figure E-2 US keyboard Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL]...
  • Page 248 Appendices Appendix E Key Layout Japanese (JP) Keyboard Figure E-3 JP keyboard [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual...

  • Page 249: Appendix F Bios Rewrite Procedures

    If you fail to rewrite BIOS, then when you next turn on the power, a message may be displayed that the contents of the BIOS have been erased. In this case, insert the BIOS rewriting disk and the BIOS will be rewritten. Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL]...
  • Page 250 4. Turn on the power with Esc key pressing down, and choose boot from USB device. 5. Enter to the BIOS document and execute the “UBIOS.bat”. 6. The BIOS rewriting starts. 7. When the process is completed, the system automatically shutdown. Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL]...

This manual is also suitable for:

Satellite m505Satellite m507Satellite m500dSatellite m505dSatellite m507d

Table of Contents