Viking DCH3042 Service Manual page 3

Warranty Information
Designer Hood Warranty
ONE YEAR FULL WARRANTY
Built-in hoods/ventilators and all of their component parts, except as detailed below*, are warranted to be free
from defective materials or workmanship in normal household use for a period of twelve (12) months from the
date of purchase. NOTE: Viking Range ventilator kits are designed specifically for use with Viking Range hoods.
Use of any non-Viking Range ventilator kits VOIDS the hood warranty. Viking Range Corporation, warrantor,
agrees to repair or replace, at its option, any part which fails or is found to be defective during the warranty
period. The Viking warranty does not cover any additional ventilation products used in conjunction with Viking
hoods or ventilator kits. This includes, but is not limited to, such devices as booster fans or in-line blowers. Any
malfunction caused to Viking ventilation products as a direct result of the use of such equipment is not covered
under the Viking warranty.
*Glass (including light bulbs), painted, and decorative items are warranted to be free from defective materials or
workmanship for a period of ninety (90) days from the date of original retail purchase. ANY DEFECTS MUST BE
REPORTED TO THE SELLING DEALER WITHIN NINETY (90) DAYS FROM DATE OF ORIGINAL RETAIL PURCHASE.
Viking Range Corporation uses the most up-to-date processes and best materials available to produce all color
finishes. However, slight color variation may be noticed because of the inherent differences in painted parts and
porcelain parts as well as differences in kitchen lighting, product locations, and other factors.
FIVE YEAR LIMITED WARRANTY
Any hood blower motor which fails due to defective materials or workmanship in normal household use during
the second year through the fifth year from the date of original retail purchase will be repaired or replaced, free of charge for
the part itself, with the owner paying all other costs, including labor.
NINETY (90) DAY RESIDENTIAL PLUS WARRANTY
This warranty applies to applications where use of the product extends beyond normal residential use. Examples are, but
not limited to, bed and breakfasts, fire stations, private clubs, churches, etc. This warranty excludes all commercial locations
such as restaurants, food service locations and institutional food service locations.
This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner of the
product during the term of warranty.
This warranty shall apply to products purchased and located in the United States and Canada. Products must be
purchased in the country where service is requested. Warranty labor shall be performed by an authorized Viking
Range Corporation service agency or representative. Warranty shall not apply to damage resulting from abuse,
accident, natural disaster, loss of electrical power to the product by anyone other than an authorized Viking
Range Corporation service agency or representative. This warranty does not apply to commercial usage.
Warrantor is not responsible for consequential or incidental damage whether arising out of breach of warranty,
breach of contract, or otherwise. Some jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
Owner shall be responsible for proper installation, providing normal care and maintenance, providing proof of
purchase upon request, and making the appliance reasonably accessible for service. If the product or one of its
component parts contains a defect or malfunction during the warranty period, after a reasonable number of
attempts by the warrantor to remedy the defects or malfunctions, the owner is entitled to either a refund or
replacement of the product or its component part or parts. Replacement of a component part includes its free
installation. Warrantor's liability on any claim of any kind, with respect to the goods or services covered
hereunder, shall in no case exceed the price of the goods or service or part thereof which gives rise to the claim.
Specifications subject to change without notice.
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