Table of Contents
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Table of Contents
Related Manuals for Swann 4500 Series
Summary of Contents for Swann 4500 Series
- Page 1 Digital Video Recorder INSTRUCTION MANUAL...
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Page 2: Important Information
These devices comply with part 15 of the FCC Rules. Operation is subject to the following two DVR has the best security possible, password recovery has been designed to be a conditions: complicated and time consuming process. Only a select number of staff at the Swann • These devices may not cause harmful interference, and Technical Support Telephone Helpdesk can assist. -
Page 3: Table Of Contents
Contents Important Information....................2 Parameters ......................18 Contents ........................3 Record Tab ....................18 1 Getting Started ....................5 Substream Tab .....................19 Turning on the DVR ....................5 Advanced ........................20 Shutting Down the DVR ..................5 Holiday ........................20 9 The Camera Menu..................21 Using the Mouse .....................5 2 The Live View Screen .................. - Page 4 Contents Exceptions ......................36 User .........................37 11 The Maintenance Menu ................38 System Information ....................38 Device Tab ....................38 Camera Tab ....................38 Record Tab ....................39 Network Tab ....................39 HDD Tab......................40 Log Information ......................40 Log Search Tab ....................40 How to search for specific system information logs? ........40 How to export system information logs? ............41 Log Export Tab .....................41 Import/Export ......................42...
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Page 5: Getting Started
Getting Started Turning on the DVR Using the Mouse The DVR starts automatically whenever it is supplied power via the The easiest way to operate the DVR is to use the included USB optical mouse connected power adapter. - we put together the look and feel of the menu system specifically for mouse-friendly navigation. -
Page 6: The Live View Screen
The Live View Screen Status Icons After you have completed the initial setup of your Digital Video Recorder (DVR) through the Setup Wizard, whenever you power on your DVR, the first thing you’ll see is the Live View screen. Live View is the default display mode of the DVR. It is where Status icons appear when something is happening on the channel screen. -
Page 7: Channel Toolbar
Channel Toolbar Mouse Menu The Channel Toolbar is a ‘shortcut’ to commonly used DVR functions which you can The Mouse Menu lets you adjust the channel display format, start recording use to operate a particular channel. Whether you want to playback recordings, zoom instantly, watch recorded videos from the current day, and more. -
Page 8: The Main Menu
The Main Menu The main menu lets you access many of the DVR’s great features. You can Button Description customize camera names, keep track of recent events, create recording Manual: Access manual controls for the recording function of the schedules, configure advanced motion detection settings, check up on the DVR. -
Page 9: The Playback Menu
The Playback Menu Overview of the Playback Interface Full Screen Display Show the Video Screen only Playback Type and hide everything else.. You can choose what video Camera Selection recordings to playback. Options are Normal (i.e., You can search for Manual and Scheduled), recordings from one or Event (i.e., Motion), Tag,... -
Page 10: Using The Video Playback Control Panel
Using the Video Playback Control Panel Item Description Item Description For Normal playback, this Indicates the start time of the first available video Stop playback. recording and the end time of the last video recording made. Pause playback. Click again to resume playback. The video timeline. -
Page 11: Smart Search
Smart Search How to define Smart Search areas? By default, all areas of the video screen are highlighted for smart motion detection. Smart Search allows you to select an area of the video that may have detected To define your smart search areas: motion. -
Page 12: The Export Menu
The Export Menu Normal Select the recordings you want to copy, and then click Export, or to select all recordings, click Export All. The DVR displays the Export screen. When a video is recorded, it is stored as a file on the DVR’s hard drive. You can copy video recordings on the DVR’s hard drive to an external storage device such as a USB flash drive. -
Page 13: Event
Event Select the recordings you want to copy. You can preview selected recordings and find details such as file size by clicking Details. Click Quick Export. The DVR displays the Export screen. You can copy only recordings that were triggered by the DVR detecting motion to an external storage device such as a USB flash drive. -
Page 14: The Manual Menu
The Manual Menu Record Manual Video Quality Diagnostics You can check on the quality of the camera’s video signal. Simply select the cameras You can override any default recording schedules in place. The recording schedule you want to check, and then click Diagnose. If your camera is performing normally, for each connected camera can be changed. -
Page 15: The Hdd Menu
The HDD Menu General 2. In the Type list, select the type of network storage: NAS or IP SAN 3. Configure the NAS or IP SAN settings. For NAS: a. In the NetHDD IP Address field, enter the IP address. b. -
Page 16: Advanced
Advanced For IP SAN: a. In the NetHDD IP Address field, enter the IP address . b. Click Search to search for available IP SAN drives based on the IP entered. c. Select the IP SAN drive from the list of IP SAN drives found. For example, d. -
Page 17: The Record Menu
The Record Menu Schedule When defining a recording schedule, there are 3 types of recording to choose from: Recording Description Mode Continuous The DVR will constantly record for any period. You won’t miss (Blue) anything, but constant recording will fill your hard drive very quickly. -
Page 18: Parameters
Parameters Option Description Frame Rate The number of frames per second (fps) that the DVR will record. You can customize how the DVR records footage and “encodes” the files. “Encoding” The default (and maximum) is referred to as “Full Frame” and is is a term which refers to the compression algorithm used by the DVR. -
Page 19: Substream Tab
Substream Tab Option Description Video The actual amount of data that the DVR uses to record video. Quality Options are low, medium and high quality. The higher the bitrate, the more space each recording takes up on the hard disk. Generally speaking, recordings encoded at higher bitrates will be of better quality, especially when recording movement. -
Page 20: Advanced
Advanced Holiday The Overwrite option is enabled by default. This allows the DVR to be able to record There will be occasions when you don’t want the DVR to record using its normal events as they happen. If the hard drive is full, the DVR will record over recordings programming. -
Page 21: The Camera Menu
The Camera Menu Option Description Display Week Select whether the current day of the week appears on the screen. We strongly recommend leaving this box checked, and ensuring that the date is correct! For best results, use NTP (see “NTP Tab” on page 30). -
Page 22: Image
Image Option Description Contrast Increase the difference between the blackest black and the whitest white in the image. Useful if sections of the image “grey out” but setting the contrast too high will degrade image quality. Saturation Alter how much color is displayed in the image. The higher the saturation, the more bright and vivid colors will appear to be. -
Page 23: Motion
Motion Option Description Channel Select the channel you want to configure. Enable Select to enable motion detection feature on the selected channel. Motion All channels has motion detection enabled by default. Each Detection channel can be configured independently of one another. Settings Lets you specify how the DVR should respond and notify you when it detects motion. -
Page 24: Privacy Mask
Privacy Mask Video Tampering Video Tampering can be used in scenarios where someone may cover up the camera’s You can create and place “privacy masks” to conceal parts of the camera’s image on field of view or if they are attempting to tamper with the video signal. the screen. -
Page 25: Video Loss
Video Loss Video Quality Diagnostics The DVR can monitor the camera’s video signal quality. When a deterioration in the video Video loss is regarded as a potential alarm event, and is considered to occur any time that the DVR doesn’t receive an active video signal on any of its inputs. signal conditions such as blurred image, abnormal brightness and color cast is detected, you can specify what actions the DVR should perform. -
Page 26: The Configuration Menu
The Configuration Menu General You can configure general DVR settings such as language, time and date, mouse pointer speed, and more. Option Description Language The language to display the DVR’s menus, alerts and other General Tab communications. Available language options are English, Russian, French and Spanish. -
Page 27: Dst Settings Tab
DST Settings Tab More Settings Tab Option Description Option Description Enable DST Enable this setting if you want the DVR to adjust the time when Device Name The default name of the DVR. You can also enter your own name daylight savings time begins. -
Page 28: Network
A Dynamic DNS is a service which lets you assign an address to your DVR so you can access it via the Internet. We recommend using SwannDns as your DNS service. This is a free service for Swann DVR owners, which we directly support. To create an account with SwannDns, go to: http://www.swanndvr.com/ and click the Registration button. -
Page 29: General Tab
General Tab Option Description IPv4 Address Just as houses and businesses need to have an address which identifies their location on the road network, so too do computers and other devices need addresses (called IP ADDRESSES) to identify their position on the electronic network. -
Page 30: Ppoe Tab
PPOE Tab NTP Tab PPPOE is an advanced protocol that allows the DVR to be more directly connected You can configure the NTP server details to obtain current date and time. via a DSL modem. This option is for advanced users only. Note: If you’re using NTP, then it is essential that your Time Zone (see “NTP Tab”... -
Page 31: Email Tab
Email Tab Option Description Enable Server If your outgoing mail server requires authentication, ensure this Authentication box is checked. User Name The username for the outgoing email account. Password The password for the outgoing email account. SMTP Server The SMTP server address of your email provider. For commonly used mail server settings, see “Popular Email Provider Settings”... -
Page 32: Snmp Tab
SNMP Tab Popular Email Provider Settings The following table contains mail server settings for some of the most commonly used email providers. Email Settings Provider Server Address: smtp.gmail.com Gmail Port: 465 or 587 Requires SSL: Yes Server Address: smtp.live.com Hotmail/ Live.com Port: 465 Requires SSL: Yes Server Address: mail.aol.com... -
Page 33: Nat Tab
NAT Tab When UPnP is enabled on your DVR and your router, the Ports that the DVR requires to be open for access to and from the Internet will automatically be opened and closed as necessary by your router, saving you the trouble of manually forwarding these ports. -
Page 34: Other Settings Tab
Other Settings Tab Option Description Alarm Host The location on your network where an IP-based alarm system is hosted. Alarm Host The port associated with the IP-based alarm system. Port Server Port This is the internal port that the DVR will use to send information through. -
Page 35: Live View
Live View These options allow you to configure Live View display settings. View Tab General Tab In Live View, you can change the display order of each camera connected - Option Description 1. Select an available viewing window on the right-hand side. Video Output The default output is VGA/HDMI. -
Page 36: Exceptions
Exceptions Option Description Exception Type Select the exceptions you want the DVR to react to. By configuring the action for these events, you can create any combination of audio alerts or auto-emails to be sent for different event types. The types of exception available are: •... -
Page 37: User
User You can change the admin account’s password and configure Guest and Operator accounts to have restricted access to the DVR. We suggest that at minimum the admin account be password protected, as it has access to all aspects of the DVR’s operation. An Operator user account can access all camera operations including playback and exporting of video recordings with limited access to many menus. -
Page 38: The Maintenance Menu
You may need some of the information shown here if you contact Swann Technical Support for assistance. Device Tab On this tab, you can check on the status of each camera connected to the DVR. You can easily find out which DVR features such as motion detection, video tampering, etc, are being utilized by the cameras. -
Page 39: Record Tab
Record Tab Network Tab On this tab, you can check on the recording settings for each camera connected to On this tab, you can see a quick summary of your current network settings. the DVR. You can also find out if any camera has a recording in progress. The Maintenance Menu... -
Page 40: Hdd Tab
Log Information HDD Tab The DVR continuously creates information logs for every alarm event, operation and exception as they happen. These logs are stored in the DVR’s hard drive and can be viewed and exported at any time. Log Search Tab On this tab, you can check on the status of hard drives connected to the DVR. -
Page 41: How To Export System Information Logs
Log Export Tab How to export system information logs? 1. Plug in your USB storage device into the USB port on the back of the DVR, and then click Export. This displays the Export window. You can export all the information logs contained in the DVR’s hard drive. Simply select the hard drive that you want to export, and then follow the steps in “How to 2. -
Page 42: Import/Export
Import/Export How to import a configuration file? 1. Connect the USB storage device containing a previously saved DVR configuration file to the USB port on the back of the DVR. 2. Click Refresh. In the Device Name list, make sure your USB device is the current selection. -
Page 43: Upgrade
You can upgrade the firmware of the DVR by using a USB storage device or via a remote FTP server. You’ll only need to use these options if instructed to do so by Swann Technical Support. Local Upgrade Tab FTP Tab... -
Page 44: Default
Default Net Detect You can reset the DVR and load factory default settings. There are two options You can check network traffic and to obtain real-time information from the DVR such available - you can select the first option which will reset all the parameters as network detection, network status, and sending and receiving network traffic. -
Page 45: Hdd Detect
DVR how it’s going. The status of each attribute indicates the screen, you’ve probably been directed to do so by Swann Technical Support. various conditions of the hard drive. It should say “OK”. If it says anything else, this indicates there’s a problem with your hard drive. -
Page 46: Troubleshooting
A: The default username/password combination for the DVR is “admin” with the password “12345”. If that doesn’t work (and you haven’t set a password of your own that you’ve forgotten) then something strange has happened - contact Swann technical support (contact details are on the rear cover). - Page 47 This suggests that there might be something amiss with your Motion Detection settings, or with the configuration of your sensors (if used). The most likely explanation is that there is something in view of your cameras which is moving, or causes the illusion of movement. Have a look at “Motion” on page 23 for some more information.
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Page 48: Warranty Information
Any unit which proves defective during the stated period will be repaired without charge for parts or labour or replaced at the sole discretion of Swann. The end user is responsible for all freight charges incurred to send the product to Swann’s repair centres. The end user is responsible for all shipping costs incurred when shipping from and to any country other than the country of origin. - Page 49 Swann Technical Support All Countries E-mail: tech@swann.com Telephone Helpdesk USA Toll Free 1-800-627-2799 USA Parts & Warranty 1-800-627-2799 (M-F, 9am-5pm US PT) AUSTRALIA 1300 138 324 NEW ZEALAND Toll Free 0800 479 266 0203 027 0979 M48_4500311014E © Swann Communications 2014...