Telephone Technical Support And Repair - 3Com AP9152 Hardware Installation Manual

Telephone Technical Support and Repair

To enable telephone support and other service benefits, you must first register your
product at http://eSupport.3com.com/
Warranty and other service benefits start from the date of purchase, so it is important to
register your product quickly to ensure you get full use of the warranty and other service
benefits available to you.
When you contact 3Com for assistance, please have the following information ready:
Product model name, part number, and serial number
Proof of purchase, if you have not pre-registered your product
A list of system hardware and software, including revision level
Diagnostic error messages
Details about recent configuration changes, if applicable
To send a product directly to 3Com for repair, you must first obtain a return authorization
number (RMA). Products sent to 3Com, without authorization numbers clearly marked
on the outside of the package, will be returned to the sender unopened, at the sender's
expense. If your product is registered and under warranty, you can obtain an RMA
number online at http://eSupport.3com.com/. First time users will need to apply for a
user name and password.
Contact Us
3Com offers telephone, e-mail and internet access to technical support and repair
services. To access these services for your region, use the appropriate telephone
number, URL or e-mail address.
Find a current directory of contact information posted on the 3Com web site at
http://csoweb4.3com.com/contactus/.
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