Table of Contents
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Cleaning the Paper Path .................................................................................................................. 190
Checking the Number of Sheets....................................................................................................... 191
Checking the Sheet Counter - Windows ...................................................................................... 191
Checking the Sheet Counter - OS X ............................................................................................ 193
Cleaning and Transporting Your Product ............................................................................................. 194
Cleaning Your Product ..................................................................................................................... 194
Transporting Your Product ............................................................................................................... 194
Solving Problems .................................................................................................................................... 198
Checking for Software Updates........................................................................................................ 198
Product Status Messages ................................................................................................................ 199
Running a Product Check ................................................................................................................ 200
Resetting Control Panel Defaults ..................................................................................................... 202
Solving Setup Problems ................................................................................................................... 202
Noise After Filling the Ink ............................................................................................................. 202
Software Installation Problems .................................................................................................... 202
Solving Copying Problems ............................................................................................................... 203
Product Makes Noise, But Nothing Copies.................................................................................. 203
Product Makes Noise When It Sits for a While............................................................................. 203
Solving Paper Problems................................................................................................................... 203
Paper Feeding Problems............................................................................................................. 204
Paper Jam Problems in the Rear Paper Feed Slot ...................................................................... 205
Paper Jam Problems Inside the Product ..................................................................................... 205
Paper Ejection Problems ............................................................................................................. 207
Solving Problems Printing from a Computer..................................................................................... 208
Nothing Prints .............................................................................................................................. 208
Product Icon Does Not Appear in Windows Taskbar ................................................................... 209
Printing is Slow ............................................................................................................................ 209
Solving Page Layout and Content Problems .................................................................................... 210
Inverted Image............................................................................................................................. 211
Too Many Copies Print ................................................................................................................ 211
Blank Pages Print ........................................................................................................................ 211
Incorrect Margins on Printout....................................................................................................... 212
Border Appears on Borderless Prints .......................................................................................... 212
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