Palm Treo 755P User Manual page 246

11
C O M M O N Q U E S T I O N S
My smartphone won't connect to the
Internet
Your Treo 755
NationalAccess and BroadbandAccess
wireless data networks. To connect to the
Internet, you must subscribe to and
activate data services with Verizon
Wireless, and you must be in a location
with data coverage.
1 Press and hold Power/End
turn off your phone. Then press
and hold the same button to turn it back
on again.
2 Press Phone
the NationalAccess
BroadbandAccess
bar of the Phone application's Main
View.
3 If you see one of these icons, you are in
a data coverage area. Try connecting to
the Internet again. If you do not see
either of these icons, press
Applications
and continue with the following steps.
4 Select Network.
5 Select the Services pick list and select
BroadbandAccess.
246
W E B
smartphone supports the
P
and look for either
or
icon in the title
, select Prefs
6 Select Connect.
7 If the connection is successful, go the
web browser. If you still can't make a
connection, perform a soft reset (see
Performing a soft reset).
8 If your phone did not turn on
automatically, press and hold Power/
End
try connecting to the Internet.
to 9 Contact Verizon Wireless to verify the
following:
Your subscription plan includes
•
high-speed data services
Data services have been activated on
•
your account
Data coverage is available in your
•
location
There are no data service outages in
•
your location
I can't access a web page
First, make sure you have Internet access:
,
Open the web browser and try to view
another web page you've loaded before. To
ensure you're viewing the page directly
from the Internet, press Menu
Go, and then select Refresh.
to turn on your phone, and
, select