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TROUbLESHOOTING
TROUbLESHOOTING
If you think something may be wrong with your refrigerator, you can carry out some easy checks before calling for service.
You may locate the problem, sparing yourself from inconvenience and saving time and money.
pRObLEM
SOLUTION
When your
• Check that the power cord is plugged
into the power outlet properly and that the
appliance is
outlet is switched 'ON'.
not operating
• T ry running another appliance from the
power outlet. If no power is coming from
the outlet you may have blown a fuse or
tripped a circuit of your household
power supply.
• T ry adjusting the temperature control to
a slightly "colder" position.
• I t is normal for the freezer fan NOT to
operate during the automatic defrost
cycle, or for a short time after the
appliance is switched on.
When there is
Modern refrigerators/freezers with
increased storage capacity use high
refrigerator/
speed compressors. These can provide a
freezer noise
seemingly high level of sound which is quite
normal. Normal operational sounds include:
• O ccasional gurgling, similar to
water boiling.
• A ir flow noise (air circulates because
of a small fan).
• A popping noise heard during
automatic defrost.
• A clicking noise heard just before
the compressor starts (this is merely
the automatic switching action of
the temperature control, turning the
compressor on or off).
Other strange sounds may mean that you
need to check and take action.
For example, noises may mean that:
• The cabinet is not level.
• The floor is uneven or weak.
• Bottles are badly placed and rattling.
• T here are vibrations from an object on top
of or behind or beside the refrigerator.
• T he back of the refrigerator cabinet
is touching the wall.
Remember it is quite normal for noise
to seem louder just after the refrigerator
starts operating.
If there are
• The interior may need cleaning.
odours inside the
• Some foods produce odours.
appliance
• S ome containers and wrapping can
cause odours.
• A sk yourself if the odour started about
the same time you started storing
something unusual.
pRObLEM
SOLUTION
When the
Your new appliance provides you with large
capacities in both the refrigerator section
motor seems to
and the separate freezer.
run more than
It is normal for the motor to operate
expected
frequently. However, to keep operation to a
minimum, check the following:
• A re doors kept open too long or too often?
• A re controls set too cold? See 'Adjusting
temperature' in your relevant model section.
• H ave large amounts of warm food just
recently been stored? Summer, festive
seasons and holidays usually mean a lot
more work for your appliance.
• I f the day is hot or the room is very
warm, the appliance will need to run
more than normal.
• T he appliance will run more that normal
just after you install it or when it has been
turned off for a long time.
If the temperature
• C heck that the appliance has enough
in the refrigerator
clearance at the sides, back and top.
Refer to the installation Instructions at the
is too warm
front of this booklet.
• R efer to 'Adjusting temperature' in your
relevant model section.
• Y ou may have kept the door open too
long or too frequently.
• F ood containers or packaging may be
holding a door open.
If the temperature
• R efer to 'Adjusting temperature' in your
in the refrigerator
relevant model section.
is too cold
• I ncrease the temperature to avoid high
energy consumption.
If heavy frosting
Make sure you fully close the freezer and
occurs in the
fridge doors. If the doors are left partly
open a heavy frost will coat the inside of
freezer
the freezer. If a frost develops, remove it.
Take care to properly close the doors and
the frost will not reoccur.
If water drips
The defrost water tray, (located at the back
or underneath of the cabinet) may not be
on the floor
properly positioned, or the drain tube may
not be properly positioned to direct water
into this tray. You may need to pull the
refrigerator away from the wall to check the
tray and tube.
Fridge does
Turn appliance off at the powerpoint. Leave
off for three (3) minutes for the memory to
not exit
clear, then turn back on.
vacation mode
Freezer Door
It is normal for the freezer door to momentarily
opens after
open and re-close when the food compartment
closing Fridge
door is closed. If the freezer door stays open,
door
it indicates that the refrigerator cabinet needs
to be tilted backwards a little further.
IcE + wATER TROUbLESHOOTING
pRObLEM
pOSSIbLE cAUSES
AUTOMATIc IcE-MAKER
The ice maker
• I ce maker is in the OFF position
is not making
• W ater tap is turned off
any ice
• T he freezer is not cold enough
• The water dispenser may not be dispensing water
• Filter may be blocked
The ice-maker
• T he ice maker is producing less ice than you expect
is not making
enough ice
• The freezer is not cold enough
• H ousehold water line valve is not open
• The water dispenser is dispensing slower
than normal
Ice cubes are
• Restricted water flow to the ice maker
hollow or smaller
than normal
The ice has
• The ice has picked up odour or flavour from strongly
a bad odour
flavoured food stored in the refrigerator or freezer
and taste
• The water running into the ice maker has poor
taste or colour
• Ice not used frequently enough
IcE DISpENSER
The dispenser will
• The ice storage container is empty
not dispense ice
• Household water tap is not open
• The wire signal arm is either held or jammed
• Ice maker switch is in OFF position
The ice dispenser
• Ice has melted and frozen around the auger due
to infrequent use, temperature fluctuations, and/or
is jammed
power outages
• Ice cubes are jammed between the ice maker and
back of ice container
• Ice cubes are frozen together
• Ice cubes are hollow or smaller than normal
If you have a problem, and the problem persists after you have made the checks mentioned above, contact your nearest
Electrolux approved Service Centre or the dealer you bought the refrigerator from. Be ready to quote the model number
and 8-digit serial number, which is stated on the label inside the refrigerator compartment.
SOLUTION
• P ut switch in the ON position
• T urn on the water tap
• See the Troubleshooting section: 'If the temperature
in the refrigerator is too warm' on page10
• If it isn't, the ice & water filter cartridge may be
clogged or restricted by foreign material, and will
need to be replaced
• Check and/or change filter
• The ice maker should produce approximately
2–3 kilograms of ice every 24 hours
• R efer to 'Adjusting Temperature' in your relevant
model section
• O pen the household water line valve
• R eplace the water filter cartridge
• Replace the filter cartridge, as the water filter cartridge
may be clogged
• Cover foods tightly. Discard stale ice. The ice maker
will produce a fresh supply
• Change ice monthly
• Add a filter to water supply line. Consult a water
purifying company
• Discard stale ice monthly
• When the first supply of ice drops into the container,
the dispenser should operate.
• O pen the household water tap. Allow sufficient time for
the ice to be made. When ice is made the dispenser
should operate
• Remove jam or free arm
• See ice maker section in user manual. Turn switch to
ON position
• Remove the ice container and empty it's contents.
Clean and dry the container and replace to its proper
position. When new ice is made, the dispenser
should operate
• Remove ice cubes that are jamming dispenser
• Use the dispenser often so that cubes do not
freeze together
• Discard ice monthly
• The water filter cartridge could be clogged.
Cartridge may need replacing
23
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