Warranty Of Hoyer Handel|Gmbh; Service Centre; Warranty Coverage - Silvercrest SSB 36 A1 Operating Instructions Manual

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11. Warranty of
HOYER Handel|GmbH
Dear Customer,
your device is provided with a 3 year warranty starting
with the purchase date. In the event of product defects, you
are entitled to statutory rights against the vendor. These
statutory rights are not restricted by our warranty presented
in the following.
Warranty conditions
The warranty period starts with the purchase date. Please
keep the original purchase receipt in a safe place. This
document is required to verify the purchase.
If within three years from the purchase date of this product
a material or factory defect occurs, the product will be re-
paired or replaced by us – at our discretion – free of
charge to you. This warranty implies that within the period
of three years the defective device and the purchase re-
ceipt are presented, including a brief written description of
the defect and the time it occurred.
If the defect is covered by our warranty, the repaired or a
new product will be returned to you. No new warranty pe-
riod starts with a repair or replacement of the product.
Warranty period and statutory claims
for defects
The warranty period is not extended when the warranty
has been claimed. This also applies to replaced and re-
paired parts. Any damages and defects already existing at
the time of purchase must be reported immediately upon
unpacking. Repairs arising after the expiration of the war-
ranty period are subject to a charge.

Warranty coverage

The device was produced carefully according to strict quali-
ty guidelines and tested diligently prior to delivery.
The warranty applies to material or factory defects. This
warranty does not include product parts that are subject to
standard wear and therefore can be considered wear parts;
the same applies to damages at fragile parts, e.g. switches,
rechargeable batteries or parts made of glass.
This warranty expires if the product is damaged, not used as
intended or not serviced. For the proper operation of the
product, all instructions listed in the operating instructions
must be observed carefully. Any form of use and handling
that is advised against in the operating instructions or
warned against must always be avoided.
The product is only intended for private and not for commer-
cial use. In the case of incorrect and improper treatment, use
of force and interventions not performed by our authorised
Service Centre, the warranty shall cease.
Handling in case of a warranty claim
In order to ensure prompt processing of your matter, please
observe the following notes:
• Please keep the article number IAN: 113896 and
the purchase receipt as a purchase verification for all
inquiries.
32
GB
• If faulty operation or other defects occur, first contact the
Service Centre listed in the following by telephone or
email.
• Then, you are able to send a product reported as defec-
tive free of charge to the service address specified to
you, including the purchase receipt and the information
on the defect and when it occurred.
Please visit www.lidl-service.com to download this
and many other manuals, product videos and soft-
ware.

Service Centre

Service Great Britain
GB
Tel.: 0871 5000 720 (£ 0.10/Min.)
E-Mail: hoyer@lidl.co.uk
Service Malta
MT
Tel.: 80062230
E-Mail: hoyer@lidl.com.mt
IAN: 113896
Supplier
Please note that the following address is no service ad-
dress. First contact the aforementioned Service Centre.
HOYER Handel GmbH
Kühnehöfe 5
22761 Hamburg
Germany

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