Photo, Video, And Music File Limitations - Samsung js9800 E-Manual

Photo, Video, and Music File Limitations

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The TV supports MSC (Mass Storage Class) USB devices only. MSC is a class designation
for mass USB Drives. Types of MSC devices include external hard drives, flash card readers,
and digital cameras. (USB hubs are not supported.) These kinds of devices must be connected
directly to the TV's USB port. The TV may not be able to recognise the USB device or read the
files on the device if it is connected to the TV via a USB extension cable. Do not disconnect the
USB device while transferring files.
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When connecting an external hard drive, use the USB 3.0 (5V 1.0A) port. We recommend that
you use an external hard drive with its own power adapter.
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Certain digital cameras and audio devices may not be compatible with the TV.
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If there are multiple USB devices connected to the TV, the TV might not be able to recognise
some or all the devices. USB devices that use high-power input (500mA or 5V) may not be
supported.
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The TV supports the FAT, exFAT, and NTFS file systems.
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After sorting files in the Folder view mode, the TV can display up to 1000 files per folder. If the
USB device contains more than 8,000 files and folders, however, some files and folders might
not be accessible.
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The PTP (pier to pier) connection mode is available only for digital cameras. If you connect a
smartphone or tablet to the TV using PTP mode, the TV will not recognise it.
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Be sure to connect a USB or external Hard Drive, supporting USB 3.0, to the USB 3.0 port.
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Certain files, depending on how they were encoded, may not play on the TV.
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Certain files are not available depending on the model.