Problems With Drives And Other Storage Devices; A Software Problem - Lenovo thinkpad 13 User Manual

resuming the computer from the sleep mode. When resuming the computer from the sleep mode without
attaching the external monitor or turning it on, and the computer display remains blank, press the
brightness-up key
• Problem: The computer does not return from sleep mode, or the system-status indicator (illuminated
ThinkPad logo) blinks slowly and the computer does not work.
Solution: If the system does not return from sleep mode, it might have entered sleep or hibernation
mode automatically because the batteries are depleted. Check the system-status indicator (illuminated
ThinkPad logo).
– If the system-status indicator (illuminated ThinkPad logo) blinks slowly, your computer is in sleep mode.
Connect the ac power adapter to the computer; then press Fn.
– If the system-status indicator (illuminated ThinkPad logo) is off, your computer is in power-off state or
in hibernation mode. Connect the ac power adapter to the computer; then press the power button
to resume operation.
If the system still does not return from sleep mode, your system might stop responding and you might not
be able to turn off the computer. In this case, you need to reset the computer. If you have not saved
your data, it might be lost. To reset the computer, press and hold the power button for four seconds or
more. If the system is still not reset, remove the ac power adapter and reset the system by inserting a
straightened paper clip into the emergency-reset hole. To locate the emergency-reset hole, refer to
"Bottom view" on page 5.
• Problem: Your computer does not enter sleep or hibernation mode.
Solution: Check whether any option has been selected to disable your computer from entering sleep
or hibernation mode.
If your computer tries to enter sleep mode but the request is rejected, the device attached to the USB
connector might have been disabled. If this occurs, do a hot-unplug-and-plug operation for the USB
device.
• Problem: The batteries discharge slightly while the computer is in hibernation mode.
Solution: If the wakeup function is enabled, the computer consumes small amount of power. This is not a
defect. For more information, see "Power-saving modes" on page 27.

Problems with drives and other storage devices

This section includes hard disk drive problems and solid-state drive problems.
A solid-state drive problem
Problem: When you compress files or folders by use of the data compression function in Windows, and
then decompress them, the process of writing to or reading from the files or folders is slow.
Solution: Apply the disk defragmentation tool in Windows for faster access to the data.

A software problem

Problem: An application does not run correctly.
Solution: Make sure that the problem is not being caused by the application.
Check that your computer has the minimum required memory to run the application. Refer to the manuals
supplied with the application.
Check the following:
• The application is designed to operate with your operating system.
to bring up the computer display.
.
Chapter 8 Troubleshooting computer problems
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