Hitachi RZWS4YH Operating Instructions Manual page 24

Troubleshooting - continued
If This Happens
●Uneven cooking
●Scorching
●Water boils out.
●A thin film forms.
24
Amount of rice and adjusting the amount of water
●Measure the rice by using the measuring cup provided and do not exceed the amount of rice
that can be cooked for the particular cooking method.
Washing the rice
●In case of white rice, wash it until the water stays clear.
●In case of rinse-free rice, wash the rice if the water is cloudy, and then swill the rice to
let the rice and water sit for a while.
The bottom of the inner pot or the temperature sensor is dirty
●Remove any debris.
Interrupting cooking
●If cooking is interrupted because the "Cancel" button was pressed, the power cord
was unplugged, there was a power outage, the rice container is raised, etc., the
rice might not be cooked properly thereafter.
Power
●Using an extension cord or simultaneously plugging other electric devices into the same
power outlet could cause the voltage to drop and prevent the rice from cooking properly.
Do not use an extension cord and only plug the rice cooker into the power outlet.
White rice may scorch in light brown and mixed or sticky rice may scorch
in brown, and both are for delicious cooking. This is not a malfunction.
Washing the rice
●In case of white rice, wash it until the water stays clear.
●In case of rinse-free rice, wash the rice if the water is cloudy, and then swill the rice to
let the rice and water sit for a while.
Select menu
●When cooking a small amount of rice, please select either "2 Cups" or "1 Cup" for the menu setting.
The bottom of the inner pot or the temperature sensor/sensor cover is dirty
●Remove any debris.
Amount of rice and adjusting the amount of water
●Do not add water above the guideline of "Soft".
●Measure the rice using the measuring cup provided.
Washing the rice
●In case of white rice, wash it until the water stays clear.
●In case of rinse-free rice, wash the rice if the water is cloudy, and then swill the rice to let
the rice and water sit for a while.
Select menu
●When cooking a small amount of rice, please select either "2 Cups" or "1 Cup" for the menu setting.
Dirty or clogged parts
●Remove debris and clogging from the regulator valve, vacuum valve, and steam vent.
Attaching parts
●Do not forget to attach the inner lid and steam vent.
Check the cooking method
●If you mistakenly use another cooking method to cook "Porridge", which uses a large
amount of water, it is dangerous because much hot water could spray out.
The thin film that forms is the savory flavor emitted from the rice and is
formed from starch. This is not a malfunction.
Please check the following points
before calling for service.
Check This
P.12
P.12
P.20, 21
P.21
P.6, 12
P.11, 20, 21
P.12
P.11, 20, 21