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Problem
Possible Causes
Scratches or
Coarse particles such as salt
abrasions on
or sand between cookware
cooktop surface.
and cooktop surface.
Cleaning materials not
recommended for ceramic
cooktop have been used.
Cookware with rough or
dirty bottoms used.
Metal marks on the
Sliding or scraping of metal
cooktop.
utensils on cooktop surface.
Brown streaks or
Boilovers are cooked onto
specks on cooktop
cooktop surface.
surface.
Areas of
Mineral deposits from water
discoloration with
and food.
metallic sheen on
cooktop surface.
Solutions
Be sure cooktop surface and bottom of cooking utensils are clean
before usage. Small scratches do not affect cooking and will
become less visible with time.
See "Cooktop Cleaning" and "Cooktop Maintenance" in the Care
and Cleaning section of this Use & Care Guide.
Use clean, smooth, flat-bottomed cookware.
Do not slide metal utensils on cooktop surface. Use a ceramic-
glass cooktop cleaning creme to remove the marks. See
"Cooktop Cleaning" and "Cooktop Maintenance" in the Care and
Cleaning section.
Boilovers are cooked onto surface. Use razor blade scraper to
remove soil. See "Cooktop Cleaning" in the Care & Cleaning
section.
Remove discoloration using a ceramic-glass cooktop cleaning
creme. Always be sure to use cookware with clean, dry bottoms.
NOTES
47
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