The Broadband Answering Machine; Initial Setup; Retrieving Messages From A Hub Or Scout - ooma Hub User Manual

the broadband answering machine

The ooma system provides an easy-to-use digital answering feature called the Broadband Answering
Machine™. The Broadband Answering Machine combines all the functions of a traditional answering
machine—including real-time message screening and call-intercept—with the advanced functions of digital
voicemail.
In the online ooma Lounge, you can configure the Broadband Answering Machine feature to activate after
a certain amount of time. Unless you have set your system to Do Not Disturb or have disabled message
screening in the ooma Lounge, each message is screened (played aloud) over the ooma Hub and ooma
Scout speakers as it is recorded. While the caller is recording a message, you can pick up the phone at any
time to talk to the caller.

Initial Setup

Pick up a home phone then press the Play Button on the associated ooma Hub or ooma Scout device.
Follow the instructional voice prompts to set up your Broadband Answering Machine. The system will walk
you through setting up your PIN, recording your name, and recording your greeting. The whole process takes
approximately two minutes to complete.
Retrieving Messages from an ooma Hub or ooma Scout
New Message Indicator
When you have new messages, the Play Button on your ooma Hub and ooma Scouts will blink red.
Playing a Message
To hear messages hands-free, press the Play Button and your messages will play through the built-in
speaker. If you have new messages, only the new messages will play. To listen to saved messages, press the
again after all your new messages have played.
Want privacy? You can pick up the attached phone at anytime to listen to messages on the handset.
Saving a Message
While a message is playing or just after it finishes, press the Send-to-Voicemail Button to save it for future
listening. The message will be marked as heard and the next message will play.