Installing The Ooma Hub; Connecting The Ooma Hub To The Network - ooma Hub User Manual

installing the ooma Hub

The ooma Hub™ device must be installed in a location that has access to:
The Internet, ideally next to your modem
A power outlet
If you plan on using the ooma system with a landline, or want to install ooma Scout devices in other locations
in the house, the ooma Hub must also have access to a phone jack.
IMPORTANT:
If your Internet connection is not next to the phone line (which is more likely when you have
cable Internet service), you may need a very long phone cable (not included). Another solution is to use a
network bridge, such as HomePlug devices, to extend your Internet connection to an available phone jack.
See the Troubleshooting section and visit our support website online for more information on using HomePlug
or other technologies to extend your Internet connection.
Getting the Best Voice Quality
The ooma Hub is smart enough to function effectively anywhere in your network. There are certain locations,
however, where it works best. If you can connect the ooma Hub in your network between the cable or DSL
modem and all the computers in the home, the ooma Hub can intelligently prioritize your phone calls over
computer data transfers (like large file uploads) and maintain the best possible voice quality.

Connecting the ooma Hub to the Network

Start by turning off any computers, modems, switches, and routers.
If you have a single computer directly connected to your modem, or if you have a modem and a separate
router for your computers, use the MODEM AND ROUTER INSTALLATION instructions.
If you have a router with a built-in modem, or have an advanced network configuration and want to install the
ooma Hub behind a router, use the INTEGRATED ROUTER INSTALLATION instructions.
If you need help in identifying your equipment, see
APPENDIx A: IDENTIFYING YOUR EQUIPMENT
at the end of the user guide.