Brother dcp-9045cdn User Manual page 72

Scanning difficulties
Difficulties
TWAIN errors appear while
scanning.
Network scanning does not work.
Software difficulties
Difficulties
Cannot install software or print.
Cannot perform '2 in 1' or '4 in 1'
printing.
The machine does not print from
Adobe Illustrator.
Paper handling difficulties
Difficulties
The machine does not load paper.
The LCD shows No Paper or a
Paper Jam message.
The machine does not feed paper
from the MP tray.
How do I print on envelopes?
Which paper can I use?
There is a paper jam.
Print quality difficulties
Difficulties
Printed pages are curled.
64
Suggestions
Make sure that the Brother TWAIN driver is chosen as the primary source. In
PaperPort ™ 11SE, click File, Scan or Get Photo and choose the Brother
TWAIN driver.
See Network difficulties on page 65.
Suggestions
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
Check that the paper size setting in the application and in the printer driver are the
same.
Try to reduce the print resolution. (See Advanced tab in the Software User's Guide
on the CD-ROM.)
Suggestions
If there is no paper, load a new stack of paper into the paper tray.
If there is paper in the paper tray, make sure it is straight. If the paper is curled,
you should straighten it. Sometimes it is helpful to remove the paper, turn the
stack over and put it back into the paper tray.
Reduce the amount of paper in the paper tray, and then try again.
Check that the MP tray mode is not chosen in the printer driver.
If the LCD shows Paper Jam message and you still have a problem, see Paper
jams on page 85.
Fan the paper well and put it back in the tray firmly.
Make sure that MP tray mode is chosen in the printer driver.
You can load envelopes from the MP tray. Your application must be set up to print
the envelope size you are using. This is usually done in the Page Setup or
Document Setup menu of your application. (See your application's manual for
more information.)
You can use plain paper, recycled paper, envelopes and labels that are made for
laser machines. (For details, see Acceptable paper and other media on page 10.)
(See Paper jams on page 85.)
Suggestions
Low quality thin or thick paper or not printing on the recommended side of the
paper could cause this problem. Try turning over the stack of paper in the
paper tray.
Make sure that you choose the Paper Type that suits the media type you are
using. (See Acceptable paper and other media on page 10.)